Chee-Wee Tan

Presentation

Chee-Wee Tan is a Professor w/ Special Responsibilities in Research Excellence at the Department of Digitization in Copenhagen Business School (CBS). He holds a PhD in Business Administration from the University of British Columbia (Canada) as well as Master of Science and Bachelor of Science degrees from the National University of Singapore (Singapore). His primary research interests focuses on design and innovation issues related to the delivery of digital services in various contexts (e.g., e-business, e-commerce, e-government, e-health, e-marketplace and m-commerce). Particularly, he is interested in discovering how value can be extracted from digital services and exploring ways by which contemporary technological trends (e.g., big data, gamification and social media) can contribute to the design of innovative services. Chee-Wee currently serves as an Associate Editor for Internet Research (IntR), Journal of Management Analytics (JMA) and MIS Quarterly (MISQ). In addition, Chee-Wee is also serving as an Advisory Board Member for Industrial Management & Data Systems (IMDS) and has served as Guest Editor for special issues at Decision Support Systems (DSS) and JMA. Chee-Wee is a past recipient of the Outstanding Associate Editor Award for services rendered to MISQ.

Primary research areas

• Human-Computer Interaction
• Design Science
• Crowd Platforms
• Data Reduction and Visualization
• Financial Technology
• Gamification
• Social Media

Courses

• Innovation and New Technology
• Qualitative Research Methods
• Quantitative Research Methods
• Executive Summer School

Supervision

I welcome any Master thesis projects that align with my primary research areas.

Topics I like to supervise:

• Aspects of digital service design: convenience, quality, failure and recovery
• Context-aware service innovation
• Crowd strategies in service innovation
• Use of big data analysis in service innovation
• Design of financial technology services
• Design of innovative gamification services
• Design of innovative social networking services

Any other topics related to service design and/or innovation in mobile and/or online contexts.

Topics I have supervised before:

• Service convenience and quality in various contexts
• Data analytics
• Digital business models
• Electronic commerce / government
• Mobile applications
• Social networks