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The Future of Work - Dr. Carsten Sørensen


The London School of Economics and Political Science
Associate Professor (Reader) of Information Systems and Innovation

Experience Keywords

business innovation with information technology; cloud computing; communication technology; computer supported co-operative and collaborative work; computer-mediated interruptions; enterprise mobility; informatics; information and interaction overload; information services innovation; information services; information technology; internet computing; internet engineering; internet navigation; internet technologies; m-commerce; management of information; mobile information technology; mobile platform innovation; mobile technologies; mobile technology standards; organisational use of ubiquitous and pervasive computing; professional services automation; software engineering; systems development; technology policy; wireless assets management; world wide web

Research Summary

Dr Sørensen''s area of research is information and communication technology supporting complex work processes. He has worked extensively in European research projects and conducted research on the socio-technical implications of advanced ICT utilisation within the areas of mobile computing, interaction overload, software engineering, computer supported collaborative work, web navigation, and knowledge management. His research has investigated how ICTs such as mobile and wireless technologies, email, groupware, web-navigation systems, shapes and are shaped by working practices in knowledge intensive organisations within the domains of advanced manufacturing, software production, in R&D and in a voluntary organisation. In particular, his research has focused on the appropriation of standard application packages such as ERP systems, Groupware systems, Internet technologies and most recently, mobile and wireless technologies. Core concerns in his research has been the management of social interaction in distributed settings, in particular considering the increased mobilisation of interaction and the subsequent struggle for mobile workers to engage in fluid interaction. He is currently working on theory for mobile information services.


Danish [Spoken: Fluent, Written: Fluent]; Swedish [Spoken: Fluent, Written: Fluent]

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