XCOA-902 Facilitating Teams and Groups
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Facilitation is all about working with teams and groups. This work comes alive because of our engagement with real people, issues and aspirations, and facilitators must be prepared to consider how they show up in this work. In this course, participants will examine the complexities of human beings and the organizational systems within which they work as teams and groups, as well as the core competencies needed for group management and facilitation. By understanding the various stages of group development theory, we can better design facilition that will move groups to the next stage in the group formation process. Participants will explore how modalities shift and change, depending on where groups are currently in their life cycle. At this point in the certificate program, course work will pivot away from modalities that can stand-alone as a facilitation design. In Facilitating Teams and Groups, course work will explore how to design new modalities based on participants’ expressed needs and goals. This process will also take into account how facilitators can diagnose and analyze groups before even walking into the room.
Upon successful completion of this course, participants will be able to:
- Understand Group and Team Development Theory
- Explain the psychology of groups and its intersection with facilitation
- Produce insights about how to handle challenging participants
- Integrate facilitation modalities to create a design that considers the arc of the event, participants and the wire-framing process