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About the course

Organizations today realize that they will achieve greater results if their teams can collaborate more effectively across functional boundaries.

The temptation is to work in silos, but strong leaders develop consultative relationships between their team and other teams. This includes fostering movement and readiness in role succession so that trust can be sustained among teams. It also requires that employees be highly engaged in order to be confident and empowered as internal consultants who can question, challenge, and think strategically.

In this 6 session seminar, you'll work with a Dale Carnegie coach to overcome one of the biggest challenges that shared services (such as HR, IT, Finance and Accounting, as well as consultative sales people) face in organizations today... being viewed as a transactional or commodity resource versus a true business partner. Included are key elements such as designing solutions that advance stakeholders’ strategies, managing resistance, and more.

This seminar will help you:

  • Develop rapport and trust
  • Cultivate lasting strategic business partnerships
  • Build influence and leadership acumen
  • Become a true consultant and be recognized as such
  • Drive additional business opportunities

Outline

You will be able to:

  • Act as a true consultant to your business partners.
  • Develop a personal reputation that will lead to better results or additional business.
  • Shift from addressing tactical needs to developing a strategic business partnership.
  • Lead stakeholders and business partners to consider new approaches for success.

This six-part, twelve-hour Live Online seminar is designed to overcome one of the biggest challenges that shared services (such as HR, IT, Finance and Accounting, as well as consultative sales people) face in organizations today – being viewed as a transactional or commodity resource versus a true business partner. Included are such key elements as: developing rapport and trust, designing solutions that advance stakeholders’ strategies, strengthening leadership and influence, managing resistance and conflict, and more.

Who should attend

This program is ideal for individuals or teams in shared service roles: Human Resources, IT, Finance & Accounting, and more. In addition, individuals in non-traditional sales roles, such as engineers, architects, attorneys, construction project managers, and many more would benefit from this program by building the "trusted advisor" skills that can lead to additional business.

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