Available dates

Nov 21—22, 2019
2 days
Albuquerque, New Mexico, United States
USD 859
USD 429 per day
Dec 2—3, 2019
2 days
Washington, District of Columbia, United States
USD 859
USD 429 per day
Feb 10—11, 2020
2 days
Washington, District of Columbia, United States
USD 859
USD 429 per day
+8 more options


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About the course

High performance and mission success depend heavily upon strategic partnerships between HR professionals and their customers. You will gain valuables skills in consulting, problem-solving, and negotiating to support these partnerships. You will learn how to create and implement HR policies, programs, and processes to improve workforce performance and understand the link between HR and customer service.

Learning Objectives

  • Discuss the role of the Federal HRBP and the value it provides
  • Use advanced consulting skills to conduct root cause analysis for client HR issues
  • Select human capital solutions appropriate for the client’s strategic and operational objectives
  • Describe how to budget for a human capital program
  • Apply best practices in change management into HR program implementation
  • Use influencing skills to gain buy-in from the customer for an HR program
  • Apply project management tools and techniques for HR program implementation
  • Implement HRBP best practices

Course Topics

The Federal Human Resources Business Partner (HRBP)

  • About the HRBP
  • HRBP Skills and Competencies
  • Customer Service
  • Human Resources (HR) Life Cycle
  • Module Capstone: The Federal Human Resources Business Partner

The HRBP as Consultant

  • Management Concepts Consulting Process
  • Understanding Client Objectives and Expectations
  • Gathering and Analyzing Data
  • Systems Thinking
  • Module Capstone: The HRBP as Consultant

Human Capital Planning

  • Human Capital Planning Overview
  • HCF Systems and Standards
  • Typical HR Interventions
  • Module Capstone: Determining Appropriate HR Interventions

Funding and Budgeting

  • Funding for HR Initiatives
  • Identifying Quantifiable Benefits of HR Initiatives
  • Elements of a Budget for an HR Program
  • Module Capstone: Funding and Budgeting

Change Management

  • Change Management Overview
  • Human and Emotional Aspects of Change
  • Change Management Tactics and Tools
  • Module Capstone: Change Management

Influencing Customer Investment in HR Programs

  • Power, Influence, and Persuasion
  • Module Capstone: Influencing Customer Investment in HR Programs

Managing HR Projects

  • Project Management Tools and Techniques
  • Monitoring and Controlling Projects
  • Module Capstone: Implementing HRBP Best Practices

Who should attend

This course is designed for Federal HR professionals who are or aspire to perform as a strategic business partner in their organization.

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