The Competent Manager

ICTD International Centre for Training and Development

ICTD International Centre for Training and Development

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

Today communication skills are more important than they ever have been. In order to get success in contemporary and such a complex, global, technologi...

Read more about Finance

Finance is an integral and most important component of any business, so everyone needs to improve their competence in this area. Finance courses will ...

Read more about Leadership

Leadership is a form of social influence that doesn't always depend on your position in the company. However, it is true that if you want to foster a ...

Read more about Negotiations

Negotiating is a skill that everyone needs because throughout our lives we face situations that require us to communicate correctly, whether it's buyi...

Who should attend

  • Professionals in all functional areas of the organisation
  • Professionals who are operating at a first line or middle management level and wish to consolidate their management experience.
  • Anyone who is aspiring for a management position.

About the course

This comprehensive development training will give you the tools and skills you will need to manage your team and be a COMPETENT MANAGER covering all aspects of modern management, this is your opportunity to learn and practice a whole range of tried and tested and cutting edge techniques for managing people. You will leave this training with added confidence to get the very best out of your team and manage in a way that will motivate and inspire your team to achieve greater results and work in a more productive way. By using the techniques learned on this training you will soon be seen within your organisation as a Competent Manager.

Course Objectives

By the end of this training you will be able to:

  • Develop their understanding of the skills and competencies required by the competent manager
  • Develop an understanding of different approaches to management, including leadership styles
  • Learn how to performance manage teams and individuals
  • Understand how to manage and develop teams
  • Consider the role of negotiation, influencing and persuasion for the competent manager
  • Plan your own continuous professional development

Course Outline

INTRODUCTION AND OBJECTIVES

  • Reviewing the role of the competent manager
  • Identifying the skills and competencies required by the role
  • Understanding how management has to adapt to culture
  • The new business reality and is impact on managers
  • Building a professional development plan
  • Creating business culture within out team
  • Creating minimum behavioural standards
  • Risk, reward, and motivation

ESTABLISHING THE DIFFERENCE BETWEEN MANAGEMENT AND LEADERSHIP

  • Reviewing alternative approaches to management
  • Establishing your own leadership and management style
  • Identifying the impact your leadership and management style has on your team
  • Learning that personality styles and assigning responsibility are linked
  • Understanding the mindset of your staff
  • How to run effective team meetings
  • How to hold performance improvement meeting
  • Time management

UNDERSTANDING THE PERFORMANCE MANAGEMENT CYCLE

  • Identifying and agreeing individual and team objectives
  • Ensuring everything is in place for excellent performance
  • Monitoring performance
  • Reviewing performance and giving feedback
  • Effective questioning techniques
  • Silent coaching to improve individual performance
  • Listening a managers greatest weapon
  • 4 quadrant model of motivation

IDENTIFYING STAGES OF TEAM DEVELOPMENT

  • Understanding the difference between a group and a team
  • Different team roles and their contribution to a successful team
  • Identifying and planning effective team development
  • How to present our ideas to the team
  • Communication tools for managers
  • The relationship bank account
  • Deposits and withdrawals
  • Creating a culture of recognition
  • The recognition formula

NEGOTIATION STYLES AND WHEN THEY MIGHT BE APPROPRIATE

  • Influencing your line manager, colleagues and customer
  • Identifying appropriate opportunities and strategies for persuasion.
  • Negotiation secrets to help you win
  • Letting the other person Save face
  • Case study of elite negotiators
  • Continuing development schedule
  • Readers are leaders

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Videos and materials

The Competent Manager at ICTD International Centre for Training and Development

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.


Something went wrong. We're trying to fix this error.

Thank you

Someone from the Coursalytics team will be in touch with you soon.

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

During the courses, you will explore various communication strategies developed by experts in psychology, experienced enterprises, and professors of leading universities. Throughout the Business Communication courses, you also will be faced with an o...

Read more about Finance

During Finance courses, you will get acquainted with a huge number of financial analyst tools and learn how to work with them. So, you will learn how to make and analyze financial reporting, calculate the main financial indicators of the company and ...

Read more about Leadership

One evident benefit of joining a leadership course is gaining the knowledge essential for motivating people for high performance. After completing a leadership course, you will be capable of assessing your trustworthiness as perceived by your colleag...

Read more about Negotiations

During Negotiations courses, you will learn the following components of negotiations: planning negotiations and useful tools, starting your conversation, working out objections and competent argumentation, imposing your own price and conversation dev...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.