Strategies for Nonprofit Human Capital Design

Kellogg School of Management

How long?

  • 2 days
  • in person

Kellogg School of Management


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Who should attend

  • Nonprofit managers tasked with recruiting and hiring functions within their nonprofits
  • Senior nonprofit leaders who supervise human resources staff
  • Cross-functional leaders poised for a nonprofit ‘VP of Recruiting & Talent Development’ and similar roles
  • Public sector and government leaders who are responsible for recruiting functions
  • Career switchers or for-profit leaders who intend on joining a nonprofit team or Board

About the course

Best Practices For the Contemporary Nonprofit

Each nonprofit leader must think about how, why and who they intake as part of their workforce. Hiring right is the first and most crucial step in implementing strategic human resources management practices in nonprofit organizations.

Guided by world-class faculty through a series of sessions, you will find yourself thinking of strategic ways to design the right job, hire smart and increase your cross-generational and cross-sector agility in order to better understand the current and future workforce. You will also actively learn about volunteer engagement; and how to sustain engagement at every level of your organization.

Key Benefits

  • Think strategically about who and why you hire
  • Design a plan for motivating volunteers to carry out the mission
  • Understand cross-generational and cross-sector hiring and management
  • Learn how to craft jobs that establish a hiring strategy for the organization
  • Maximize organizational performance by increasing staff engagement

Program Content

Nonprofit Workforce Planning Strategy

There is a great need for nonprofits to think about the mission-related and business drivers, which define their strategic workforce needs. These questions should not only be focused on how many people the organization needs, but also the capabilities and skills needed, when, and at what cost to the organization.

  • Examine your current workforce planning strategy
  • Reformulate based on supply & demand gap analysis and talent needs
  • Discuss the changes needed in the staffing & compensation strategies to align with mission-related and strategic goals
  • Evaluate your ability to retain talent through performance management

Performance Management Strategies

Performance management and feedback systems, when coupled with clearly defined job expectations, help boost performance.

  • Define the organizational HR culture
  • Evaluate existing performance management system for alignment with employee needs and organizational goals
  • Consider feedback mechanisms that will work for your organization

Talent Acquisition - Hire Right

  • Discuss how to achieve organizational goals and maximize organizational performance by hiring talent that will support the organization's mission
  • Learn to hire the right talent which has not only the necessary technical skills, but also competencies, knowledge and skills that are aligned with your organization’s culture and values
  • Participate in an open discussion on real-life learning with a leader responsible for hiring

Maximizing Engagement By Rethinking "Job Design"

  • What incentives can nonprofits use to motivate people and engage them in their work?
  • Explore the concept of job crafting - a flexible, customized and bottom-up approach to design tasks and work
  • Explore different types of job crafting Learn about the benefits of job crafting through applied learning, including a Burt’s Bees® case study

Effective Volunteer Management

  • Volunteers are the lifeblood of a nonprofit organization
  • Understand how to engage volunteers and provide them with significant direction to make an impact within the organization and the communities served
  • Address key tactics for identifying roles and responsibilities for volunteers, managing volunteers effectively as well as provide an overview of how to move volunteers into different roles


Maryam Kouchaki

Maryam Kouchaki is an Assistant Professor of Management and Organizations at Kellogg School of Management. She received her PhD in Organizational Behavior in 2012 from the David Eccles School of Business, University of Utah. Maryam completed a two-year post-doctoral fellowship at Edmond J. Safra ...

Kevin Murnane

Kevin Murnane has more than 20 years of experience in Human Resource executive coaching, change management consulting, competency-based training, teaching, marketing, entrepreneurial software start-ups, marketing and business development. He currently consults on projects ranging from executive c...

Gail Berger

Gail Berger is an Assistant Professor of Instruction at the McCormick School of Engineering and Assistant Professor of Executive Education (Courtesy) at the Kellogg School of Management. She brings academic and professional experience in the areas of conflict resolution, leadership development, s...

Michelle Shumate

Michelle Shumate investigates the dynamics of interorganizational networks designed to impact large social issues, developing and testing theories to visualize, understand, and enable effective interorganizational networks in a variety of contexts including nongovernmental organization (NGO)-corp...

Strategies for Nonprofit Human Capital Design at Kellogg School of Management

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

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