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Georgia Tech Professional Education

Root Cause Analysis

Jul 11
Atlanta, Georgia, USA
USD 395
USD 395 per day
Oct 10
Atlanta, Georgia, USA
USD 395
USD 395 per day

How it works

Disclaimer

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Description

Ready to get to the root of it all? This course helps you find the key causes of recurring problems within your organization and to identify optimum solutions. In the Root Cause Analysis course, you will discover techniques to define the problem, determine the situation, analyze data, select the best solution, and evaluate improvement and follow-up results.

What You Will Learn

  • The team approach
  • Root cause
  • Six problem-solving steps
  • ISO 9001 requirements
  • How to elimnate chronic problems

How You Will Benefit

  • Notice fewer recurring problems within your organization.
  • Come to find fewer production delays.
  • Make decisions based on facts, not opinions.
  • Gain support for corrective and preventive action.
  • Develop a clear understanding to controlled condictions for your resources.

Content

DEFINE THE PROBLEM

  • How to identify current state when problem occurs
  • How to engage the operator in defining the out-of-control conditions
  • How to establish the facts

DETERMINE THE BASELINE

  • How to collect documents and other criteria for what should have happened
  • How to evaluate a controlled state

ANALYZE THE FACTS

  • How to review the potential causes for nonconformance
  • How to engage the process owners by brainstorming potential root causes
  • How to put the resulting analyses into a Pareto Chart to see the trends

DETERMINE THE BEST SOLUTION

  • Members of the problem solving team will discuss and vote on the most likely root cause
  • How to develop a plan to move forward with the action items

IMPLEMENT AND FOLLOW UP

  • How to make sure the action items are implemented
  • How to change the necessary baseline -- typically requires review and update of controlled documents
  • How to audit to make sure changes are sustainable

Who should attend

This course is designed for quality managers, vice presidents, industrial engineers, operations managers, plant managers, plant engineers, and manufacturing and company auditors.

Experts

Dennis Kelly is the quality audit program manager and senior research engineer for the Center for International Standards & Quality (CISQ) at the Georgia Institute of Technology, and serves as its Management Representative. Kelly is an RABQSA-Certified Quality Management Systems Lead Auditor,...
Damon Nix serves as a Safety Specialist with the Georgia Tech Safety and Health Consultation Program, providing safety and health consultation services to small businesses throughout Georgia. He is an instructor with Georgia Tech’s Occupational Safety and Health Association Training Institute, f...
Craig Cochran is a project manager with the Georgia Institute of Technology Economic Development Institute. He has served in management roles in multiple industries-including textiles, glass manufacture, semiconductor, and telecommunications-for nearly twenty years. Some of his specific areas of ...
Elliot Price is manager of the Georgia Institute of Technology Enterprise Innovation Institute's Augusta Regional Office and a member of the Process Improvement Group and Sustainability Group. A RABQSA-certified lead auditor, he has helped companies successfully prepare for ISO 9000 registration ...

Next dates

Jul 11
Atlanta, Georgia, USA
USD 395
USD 395 per day
Oct 10
Atlanta, Georgia, USA
USD 395
USD 395 per day

How it works

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