Professional Communication in the Workplace

The University of Adelaide

The University of Adelaide

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Read more about Business Communication

Today communication skills are more important than they ever have been. In order to get success in contemporary and such a complex, global, technologi...

Who should attend

If you are looking to improve your professional communication and interpersonal skills, this is the workshop for you.

About the course

Build your relationships and productivity through effective communication.

  • Discuss the concept of professional communication in the workplace.
  • Identify barriers to communication and strategies to overcome them.
  • Learn how to send and receive clear messages.
  • Consider examples of assertive, aggressive and passive behaviours.
  • Create a Personal Action Plan to increase the impact of positive communication for you.

What is covered in the course?

  • What is communication and the communication process?
  • What are the barriers to communication?
  • Sending and receiving clear messages.
  • Developing your listening skills.
  • Exploring your rights and responsibilities as a communicator and staff member.
  • Three key techniques to assertive communication.

How will I benefit?

In this one-day course you’ll learn about the advantages of your personal communication style and how to better understand who you communicate with.

Your increased listening skills will enhance your relationships and productivity, and you’ll develop your confidence in your ability to communicate and present effectively.

How will my organisation benefit?

You will take back to your organisation the skills to transform everyday conversations into productive ones, and showcase the best ways for staff around you to listen, communicate and present.

Experts

Christina Mourtzios

Christina Mourtzios BMa&CompSc, Dip (Training and Assessment), Cert IV in TAE, Grad Dip LLN Christina has a strong background in learning and development with over 12 years’ experience in the industry. She is passionate about developing people and her philosophy is based on a proven ability t...

Professional Communication in the Workplace at The University of Adelaide

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

During the courses, you will explore various communication strategies developed by experts in psychology, experienced enterprises, and professors of leading universities. Throughout the Business Communication courses, you also will be faced with an o...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.