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Schulich Executive Learning Centre

Masters Certificate in Public Sector Leadership

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The changing face of public management

Next dates

Feb 3—Oct 30, 2020
15 daysModules info
Toronto, Ontario, Canada
CAD 9850 ≈USD 7360
CAD 656 per day


The ways in which public sector executives prepare to lead change today dictates the effectiveness of governance frameworks in the future.

The Masters Certificate in Public Sector Leadership addresses the public sector’s major leadership issues by giving public service professionals the practical tools and knowledge they need to design and deliver effective services. This public sector training course stimulates insights and builds understanding rapidly through an action-learning environment. Participants enjoy lively discussions, examine real life case studies, and engage within breakout sessions across three impactful learning modules — all while being guided by public sector leaders who are unsurpassed in their expertise and experience. The resulting blend of ‘soft’ skills and ‘hard’ expertise allows public sector professionals to fully engage with all stakeholders in the process of effective public management.

Course content details

Strategic Leadership

Understand and respond effectively to the broader context of public sector management

Global Trends in Public Sector Management

  • Identify new and innovative practices for adapting to and dealing effectively with changing drivers and trends in the public sector

Developing a Strategic Mindset

  • Develop a strategic mindset and strategic thinking skills to fulfill organizational missions and visions

Critical Thinking and Problem Solving

  • Examine different approaches to making decisions, solving problems and managing public policy dilemmas

Stakeholder Relations, Strategic Alliances and Political Acuity

  • Equip yourself with the latest and most effective tools to deal effectively with internal and external stakeholders

Results Leadership

Deploy cutting edge methods to achieve extraordinary outcomes

Performance Measurement and Program Evaluation

  • Improve the efficiency of service delivery and outcome evaluation to enhance program relevance, effectiveness and sustainability

Leading Innovation

  • Understand the language and the framing of effective innovation and tap into the creativity of your team and stakeholders

Big Data, Disruptive Technologies And “Nudge” Techniques

  • Explore how big data insights and new technologies can increase efficiency, effectiveness and stakeholder engagement

Executive Leadership

Transform your organization for sustained success as your leadership legacy

Leading Organizational Change

  • Insights and frameworks for better managing actual workplace changes being planned or implemented

Communicating With Impact

  • Unleash personal communication strengths to increase impact and get your message heard, understood and remembered

The Leader’s Challenge

  • Foster the greatest levels of performance for yourself and your team in an increasingly uncertain environment

Integrative Case Study and the Future of Public Management

  • Senior public servant guest speakers give their perspectives and advice to participants on career advancement

Who should attend

The program has been designed for:

  • Executives and senior managers at the federal, provincial or municipal levels of government, as well as the broader public sector, who are looking to increase the effectiveness of their department or agency
  • High potential professionals in the public sector who wish to develop their skills to the next level and aspire to senior level leadership in the government or not-for-profit sectors
  • Public sector leaders who will be succeeding to higher levels as current senior personnel retire
  • Professionals in the private sector who interface with government


Biography Alex is an internationally renowned management instructor specializing in the creation of innovative work processes and information systems. As co-founder of Digital 4Sight, a global technology-solutions consulting firm with headquarters in Toronto and San Jose, Alex specializes in str...
Biography Michelle brings more than 25 years of proven and successful leadership, coaching, training and consulting experience, including work with three of Canada’s Top-50 employers, a Financial Post Top-100 organization and a Greater Toronto 2011 and 2013 Top-50 Employer. Michelle is an organi...
Biography Gail is one of Canada’s most experienced negotiators and professional instructors in the field of business negotiating and innovative negotiated solutions. She is a Harvard University trained specialist in both collaborative and competitive bargaining methods, and facilitates negotiati...


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