This course has no confirmed dates in the future. Subscribe to be notified when it is offered.
About the course
The higher you are in the organization, the more complex problems become. This fast-paced class focuses on developing advanced skills in critical thinking and breakthrough problem-solving. Discover how to increase the quality of your decisions, and those of your team, with particular emphasis on the importance of critical thinking skills to mitigate the effect of our own cognitive biases, as well as an emphasis on making decisions with little or ambiguous information and deep uncertainty. This seminar will help you leverage your team's immense untapped wisdom to get better results. If you are responsible for improving productivity, strategy, quality, or safety you can't afford to miss this class!
Time Allocation - Topics
10% Short-Term versus Long-Term Framework
- Today’s Challenges
- Decision Making Foundation
20% Gaining Clarity of the Issue
- Commander’s Intent
- Experiential Frames – Individual and Organizational
20% Generating Alternative Solutions
- Case Study
20% Gathering Information
- Cognitive Biases in Data Gathering and Analysis
30% Making the Final Choice
- Decision Choice with Teams
- Decision Rights
- Strategic Agility
Primary -- PLANNING/ORGANIZING: Problem Identification, Selecting and Organizing Information, Analysis, Evaluating Alternative Solutions, Developing Specific Plans, Generate and Obtain Plan Support
Secondary -- LEADERSHIP DEVELOPMENT: Adaptability, Commitment, Creativeness, Decisiveness, Judgment, Timing
Tertiary -- EXECUTING/CONTROLLING/EVALUATING: Decision Making, Direction, Follow Up
Trust the experts
Kathy Pearson is Founder and President of Enterprise Learning Solutions, a firm focused on executive development. She is a Senior Fellow at the Leonard Davis Institute of Health Economics at the University of Pennsylvania and has also served as an adjunct associate professor in the Operations and...