Managing Regulation, Enforcement and Compliance

Professor Sparrow will explain the complexity of social regulation, compliance management, law enforcement and security in a world that now emphasises harm reduction and risk-control.

“People in regulatory, compliance and enforcement roles in different agencies may speak different professional languages but they face common managerial challenges,” Professor Sparrow says. “Today’s regulators do a lot more than compliance.”

Key benefits

Participants will develop a clearer understanding of the resources and authorisation needed to run effective risk-control, solve problems and manage compliance operations. The workshop will examine current prescriptions for reform – such as customer service and process improvement – in light of the regulatory task which values broader public purposes.

This program will appeal to senior officers in a broad range of agencies, including tax and finance, environment and resources management, law enforcement, customs, occupational health and safety, transport and communications.

You will discover how an agency can use innovative compliance tools without being seen as being ‘soft’. You will gain insights into the benefits and limits of applying a customer-service model to your operations, and you will have challenging discussions about fairness and discretion.

You will go back to your workplace with the capacity to accelerate development and with a clearer understanding of measuring performance.

Course details

Over five days, Professor Sparrow will deliver a comprehensive workshop with guest presentations, case studies using real-world examples and interactive discussion.

Managing Regulation, Enforcement and Compliance content will include:

• strategic public management
• defining mission and consequences for operational methods
• pressures for ‘better regulation’
• the risk-based regulator
• risk-control and measuring performance
• managing discretion
• different regulatory structures
• categories of risk and the implications for effective control
• choices and pragmatism in strategy and tactics
• tackling major risks
• implementation issues.