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ICTD International Centre for Training and Development

Making Successful Business Decisions: Getting it Right the First Time

Jul 28—Aug 1, 2019
5 days
Dubai, United Arab Emirates
USD 3300
USD 660 per day

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Description

In today's business environment, professionals deal with uncertainties from every angle as pressure to make the right decisions builds. The ability to make critical, high-impact decisions under less than ideal conditions requires clarity, confidence and decisiveness. This course provides you with the skills to wade through uncertainty to reach well-considered decisions and gives you the necessary knowledge to repeat your success in the future.

Course Objectives

At the end of the course delegates will be able to:

  • Make intelligent decisions with limited time and information
  • Reframe issues to ensure greater problem-solving accuracy
  • Convert conflicting opinions into useful insights
  • Leverage a range of qualitative and quantitative tools to enact your decisions
  • Foster efficient and effective group decision making
  • Ensure decisions are implemented by the organization

Course Outline

Examining the Psychology of Decision Making

  • Analyzing the business environment
  • Evaluating the impact of key business drivers
  • Developing an awareness of issues and risk
  • Reframing the decision landscape
  • The thinking behind decision making
  • Recognizing the psychology of the process
  • Quantifying the risks associated with decision making

Negotiating Conflicting Opinions to Set Direction

  • Delivering results in a group
  • Overcoming the ambiguity and uncertainty of opinions
  • Increasing personal effectiveness through integrative thinking
  • Forging a four-step process to integrate multiple points of view
  • Applying models to get results
  • Facilitating the "Six Hats" theory to decision analysis
  • Removing bias and limited perspective in a group

Balancing Your Skills with Qualitative and Quantitative Techniques

  • Leveraging qualitative analysis tools
  • Performing probability and impact analysis
  • Differentiating between acceptable and unacceptable odds
  • Adopting quantitative financial analysis to back up your decisions
  • Evaluating potential initiatives using a range of tools including net present value (NPV) and return on investment (ROI)
  • Establishing a multistep decisional process
  • Identifying trends in quantitative analysis

  • Facilitating Decisions in Groups and Teams

  • Steering group dynamics to ensure success

  • Managing discussions through affinity analysis

  • Eliciting ideas using the Delphi technique

  • Recognizing group needs through prioritization

  • Mastering the skill of facilitated dialog

  • Working with virtual and remote teams

  • Influencing stakeholders to implement decisions

  • Implementing your decisions in an environment resistant to change

  • Redirecting resistance by leveraging emotional intelligence

  • Undertaking and reviewing your plans

  • Leveraging the art of persuasion

Creating Growth Opportunities

  • Making decisions to maximize asset value
  • Identifying profit models in your organization
  • Rating their effectiveness
  • Measuring the impact of key variables
  • Personalizing your profit model approach
  • Structuring a plan to focus your organization's efforts on profitability
  • Selecting profit models to maximize benefits
  • Realigning your organization to implement the model

Adapting Decision Strategies for Complex Situations

  • Risk response strategies
  • Adhering to best practices to solve real-world issues
  • Implementing plans to mitigate or avoid negative risks
  • Exploiting or enhancing positive risks
  • Converting strategy into action
  • Developing growth opportunities
  • Building appropriate plans to consider the downstream impacts of your decisions
  • The "butterfly effect" in decision making
  • Navigating "complexity theory" in long-term planning
  • Monitoring and controlling sustainability
  • Building downstream measures to track success
  • Adjusting for continuous improvement
  • Reporting progress to key stakeholders

Personalizing Your Approach to Decision Making

  • Analyzing real problems using best practices
  • Evaluating the data with proven tools and techniques
  • Making success repeatable by converting theory into practice

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

Anyone in a decision-making capacity who would like to learn how to make successful business decision, including managers, business analysts, department heads and team leaders.

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Detailed Description
Detailed Description

Next dates

Jul 28—Aug 1, 2019
5 days
Dubai, United Arab Emirates
USD 3300
USD 660 per day

How it works

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