ICTD International Centre for Training and Development

Maintenance & Reliability Management: Planning, Estimating, Scheduling & Control (Cost Effective Maintenance Management)

Available dates

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.

About the course

The maintenance and asset management practices in your organization determine whether your operation is considered to be a financial drain but a necessary evil, or a well-run business unit which operates utilizing principles and tools developed to ensure safety, improve productivity and increase profits.

This course is designed to help optimize the value of your maintenance operation, this interactive program will boost your understanding of maintenance and reliability principles, outline the performance roadmap you need to drive improvement, and equip you with the tools and knowledge to develop a plan… a plan of improvement which you can immediately begin to apply upon your return to the workplace.

Course Objectives

Upon successful completion of this course, the delegates will be able to:

  • Understand the value of maintenance and reliability management as well as planning, estimating, scheduling and control
  • Acquire a valuable information developed specifically for this course and as a valuable reference tool when you return to work
  • Obtain knowledge and tools back to the workplace which you can utilize immediately to identify and implement improvements in your organization
  • Discuss on how to convince non-maintenance “customers” to cooperate with a maintenance management program
  • Utilize the maintenance craftsman
  • Occupy in depth time on work order control, planning techniques and scheduling daily, weekly and small projects

Course Outline

Day 1

  • Assessment, Gap Analysis
  • Plan of Improvement
  • Education for All – this is not simple a maintenance thing
  • The vision statement
  • Integrating the Vision
  • The mission
  • Core Values
  • Developing partnerships and commitment
  • Building the Business Case (Return on Investment)
  • Management’s View – Show Me the Money!
  • Creating a Sustainable environment for change
  • Communication


  • Learning to manage people
  • Creating a strong vibrant workplace
  • People fundamentals
  • Supervising people
  • Training

Day 2

Leading the Change

  • Where does the time go?
  • Exercise: Resource Utilization
  • Proper job / work planning
  • Scheduling and Coordination
  • Organizational Structure


  • Typical maintenance key performance indicators (KPIs)
  • Critical Maintenance KPIs
  • Often Overlooked KPIs
  • Leading and Lagging indicators
  • Sources for KPI data
  • Reporting information
  • Costing information
  • Benefits of costing information
  • Equipment history review
  • Ensuring history review validation
  • Understanding the cost of maintenance
  • Defining maintenance and operations costs
  • Cost of ineffectiveness exercise

Day 3

Processes and Procedures

  • Workflows
  • Required and supporting workflows
  • Auditing
  • Loss elimination
  • Continuous improvement
  • Processes
  • Procedures
  • Preventive Maintenance PM
  • Lubrication practices
  • Operations equipment care

Day 4


  • Role of a CMMS / EAM
  • Predictive Maintenance (PDM) Technologies
  • Reliability Engineering
  • Equipment and Process design

Day 5

The Future

  • Getting the foundation established for success
  • Lean
  • Six Sigma
  • Total Productive Maintenance (TPM)
  • Reliability Centered Maintenance (RCM)
  • Root Cause Failure Analysis (RCFA)
  • Failure Modes and Effects Analysis (FMEA)
  • Single Minute Exchange of Die (SMED)

Summary and Wrap-Up

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

This course is for everyone who has a stake in developing and executing a plan to maximize total performance. This is also suitable for maintenance, operations, management, materials, human resources, purchasing, accounting, quality, safety and engineering team.

Course reviews

Downloadable files