About the course
While much advice on leading change addresses challenges faced by the C-level suite, it is the leaders in the middle of the organization, the ones who commonly are tasked with building capabilities, who are on the hot seat. Unfortunately, few approaches to leading change are designed to help them succeed. This session introduces a new and specific set of processes to help mid-level leaders navigate their organizations so that they can succeed in building extraordinary capabilities. The program introduces four categories of stakeholders and describes that success depends on adopting Communications, Strategies, Tactics, and Sequencing (CoSTS) that are specific for each category. Participants will learn about these CoSTS for each category. They also will work through how the framework translates into practice in their own organization so that they can use the processes the next day.
Time Allocation - Topics
- 15% What is the leadership challenge of building extraordinary capabilities?
- 10% What are the traditional approaches to leading change?
- 15% How can you engage and lead superordinates?
- 15% How can you engage and lead subordinates?
- 15% How can you engage and lead customers?
- 15% How can you engage and lead complementors/blockers?
- 15% What are the specific steps you can do to dramatically increase the likelihood of building extraordinary capabilities for your organization?
Jackson Nickerson is the Frahm Family Professor of Organization and Strategy at the Olin Business School at Washington University in St. Louis. He also is a nonresident senior fellow in Governance Studies at the Brookings Institution. His research, which can be found in the leading academic journ...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.