Influence and Assertiveness

McGill Executive institute

How long?

  • 4 weeks
  • online

What are the topics?

McGill Executive institute

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Today communication skills are more important than they ever have been. In order to get success in contemporary and such a complex, global, technologi...

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Who should attend

This program will appeal to executives, managers, and all those who wish to understand how the influence process works in order to meet needs and get your work done. Skills acquired in this program are directly applicable to leadership, management, negotiation, and sales challenges.

About the course

Do you have a clear goal in mind, but seek the right tools and techniques to persuade others, gain buy-in and achieve your goal in a non-aggressive and ethical way? This high-energy seminar offers you practical approaches to gain support for your ideas, network with those around you and initiate positive change up, down and across your organization.

The seminar provides managers at all levels with the tools to understand their own styles of influence and conflict resolution while also presenting strategies for adapting to the personal styles of others in order to receive the support needed to succeed.

Key Benefits & Takeaways

  • Apply the latest persuasion techniques to ethically build cooperation and drive achievement
  • Understand the critical differences between assertiveness and aggressiveness in your ability to influence and convince those around you
  • Learn to adapt your influence and conflict resolution approaches to unique situations involving your peers, subordinates, boss or upper management.
  • Influence others rather than respond to them in both professional and personal situations
  • Eliminate reliance on formal authority as a means of changing mentalities and behaviours
  • Acquire tools to immediately elevate your personal power

Topics

Overview of Influence

  • Benchmarks of influential behaviour
  • Ethics of power influence and persuasive techniques
  • Influence through currencies of exchange

Your Approach to Being Assertive

  • Understanding your own style and capabilities

Power and Influence: Achieving Your Objectives in Organization

  • Plan for performance
  • Identify the sources of power
  • Learn how to exercise power
  • Achieve your desired results

Building and Cultivating Your Network

  • Assess your current network through mapping
  • Solidify your networks of influence
  • Build relational influence
  • Acquire helpful perspectives on networking

Exercising Influence - The Key Steps

  • Determining your influence style (questionnaire)
  • Framing your message
  • Using strategies for influencing others

Handling Conflict

  • Create cooperation in conflict situations
  • Map your conflict resolution style
  • Develop strategies and behaviours for handling conflict

Reflection and Action Plan

  • Seminar wrap-up: implementing your personal action plan

Experts

Chantal Westgate

Chantal Westgate is a professor of organization behaviour at McGill University and specializes in human resources issues and labour management relations. She regularly consults with organizations from diverse industries on effective business communication and team collaboration. Prior to her acad...

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Influence and Assertiveness at McGill Executive institute

From  CAD 1 995$1,610
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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

During the courses, you will explore various communication strategies developed by experts in psychology, experienced enterprises, and professors of leading universities. Throughout the Business Communication courses, you also will be faced with an o...

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