Digital Communication
Rotterdam School of Management
How long?
- 3 days
- online
What are the topics?
Rotterdam School of Management
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Comprehensive course analysis
Who should attend
This masterclass is designed for communication professionals interested in the latest trends in digital and the consequences for the corporate communication field. This masterclass brings together a diverse group of accomplished, driven and open-minded professionals from Europe and beyond and from various communication positions in the public and private sector, NGOs and consultancies.
Participants for this course are advised to hold at least a Bachelor Degree and 3+ years of working experience in the corporate communication field and related.
About the course
The digital transformation has increased the work complexity and challenges for corporate communication professionals. The empowerment of internal and external stakeholders through digital tools requires organisations to reconsider their structures, processes, and strategies. How do these changes impact crisis management, stakeholder engagement, and reputation management?
This course will provide participants with a critical understanding for how digital media transform the communication environment in which organisations operate. It will provide frameworks to navigate the complexity of a new media landscape and help participants applying tools and tactics to efficiently manage various stakeholder relationships.
This course will support participants to grasp the latest technological developments and consider ethical considerations therein. It will discuss the threats and opportunities of online communication through novel tactics, such as digital storytelling or use of digital influencers, and introduce frameworks to monitor and evaluate digital communication outcomes.
The course includes lectures and case studies to provide an exciting learning environment.
Key benefits
By participating in this course, you will:
- Understand the impact of trends in digital communication on corporate communication, including citizen journalism, social media influencers, digital activism, and fake news
- Gain knowledge for how to develop and manage digital communication campaigns and the role of owned, third-party, and user generated media content
- Identify digital and social media tools, technologies, and platforms to improve stakeholder engagement, crisis management, and change communication
- Understand the role of and opportunities for empowered employees and CEOs for corporate communication in the digital age
- Explore a range of concepts, models, and tools to identify and effectively reach external and internal audiences
- Develop communication strategies and match them to specific platforms, technologies, and digital media
- Monitor, evaluate, and measure the impact of digital communication campaigns
- Critically understand latest technologies and their ethical implications
Experts
Michael Etter
For more than ten years Michael Etter has been working as a scholar and practitioner in the area of CSR and digital media. With a Master in Communication Sciences and a Ph.D. in Organization Studies and Cultural Theories, he has an interdisciplinary background that provides him with a multifacete...
Stuart Bruce
Stuart is an independent communications consultant specialising in online corporate communications, public affairs, social media and digital PR. He is listed in the PRWeek Power Book of the UK’s most influential 1% of public relations people. He was previously the managing director of Wolfstar, ...
Stephan Luiten
Stephan joined Edelman Brussels in September 2019. He is an international government relations and public policy specialist with 20+ years corporate & consultancy experience. His particular expertise lies in policy and communications around digitization and emerging technologies (artificial i...
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Why you should join the Master Class Digital Communication
Digital Communication at Rotterdam School of Management
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