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Available dates

Feb 3—28, 2020
CAD 695 ≈USD 529
Apr 6—7, 2020
2 days
London, Ontario, Canada
CAD 695 ≈USD 529
CAD 347 per day
May 25—Jun 19, 2020
CAD 695 ≈USD 529


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About the course

Explore a human-centered design method for tackling innovation challenges and creating customer-driven solutions.

You will learn about and engage in hands-on design thinking activities useful to drive different types of innovation and entrepreneurship — whether social, commercial, technical, or creative in nature.


  • Flexible, transferable, collaborative methods and tools for approaching problems in creative ways.
  • Create mind-maps, engage in rapid prototyping, practice pitching, and take away templates to use at work
  • Practice generating many ideas quickly, to prototype the best of them, and to consider how to iterate and refine the solution based on user feedback

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!

Trust the experts

Sidneyeve Matrix

Dr. Matrix teaches courses at Queen's in mass communications, marketing, digital and social media. She is an Associate Editor (social media) of The Journal of Professional Communications. Her work on digital, mobile, and social media communications has been published in popular and scholarly jour...


Anna Foat

Anna believes engaging employees in practical solution design creates a problem-solving mindset critical to future proof large organizations. After a decade inside BlackBerry (1999-2011) and a subsequent tenure at IBM as Worldwide Managing Editor of IBM MobileFirst Platform she has an earned wid...


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Design Thinking

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