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ICTD International Centre for Training and Development

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About the course

The program is designed as an integrated series of lectures and case studies to provide an understanding of the concept of achieving construction, procedure and implementation of projects to meet the ever-changing needs of clients. It is designed to prepare participants to think systematically while managing the construction projects, its’ procedure and implementation, by giving a hands-on training. Participants will also be able to understand the relationships between hard and soft skills required from conceptualization of project to running day-to-day implementation.

This course will tackle the areas related to problem solving, decision making, and communication skills and managing stress at work. In addition, it is expected to improve the participant’s competencies and know-how in matters related to decision making and communication styles.

Course Objectives

Upon successful completion of this course, the delegates will be able to:

  • Apply an in-depth knowledge on construction management, creative problem solving and decision making
  • Implement leadership management and construction management
  • Use the skills on creative problem solving and effective decision-making
  • Identify the concept and types of communication that includes briefing of communication, determining the functions and principles and the process of communication
  • Define the concept of stress at work and work pressure resulting an impact on the human body and how to deal or manage daily stress conditions and problems with employees

Course Outline

Day 1

An Overview of Construction Contract Procurement Systems

  • Dynamics of Contract, Management Responsibility – Clients, Consultants, Contractors and Authorities, Expectations of Clients, Consultants and End Users, Roles of parties, Project Liability
  • Poor quality and its cost and effects in construction

Decision Making and Thinking

  • Conceptual Framework of Thinking Skills and Decision Making
  • Divergent and Convergent Thinking in Decision Making
  • Critical Constructive Thinking in Decision Making

Day 2

Leadership Management

  • Leadership and Teamwork in Practice
  • Project Success and Failures
  • Case Studies: Decision and Policy Making
  • Project Management Fundamentals and Practice

Construction Management Implementation – Putting it together

  • Mitigation of Project Delay
  • Knowledge Management and Project Learning in Projects
  • Knowledge Management and Project Learning in Projects (cont’d)
  • Project Learning and a Case Study: An International Construction
  • Summary of the program & Certificate distribution

Day 3

Creative Problem Solving Skills

  • Defining the concept of problem solving skills
  • Explaining the importance of resolving problems in enterprises
  • Describing the behavioral and analytical process of problem solving skills
  • Providing some explanation about problem solving competency framework
  • Dealing with different types of problems faced in the workplace
  • Providing some valuable tips and recommendations related to that subject

Effective Decision Making

  • Defining the concept decision making and its whole process
  • Explaining the importance of decision making in effectively managing enterprises
  • Describing the behavioral and analytical process of decision making
  • Providing some explanation about decision making competency framework
  • Managing conflicts through effective decision making approaches
  • Increasing understanding of others

Day 4

Clarifying the Concept & Types of Communication

  • Briefing about foundation of communication
  • Highlighting the functions & principles of communication
  • Defining the means of communication
  • Identifying the types of communication
  • Explaining the communication process
  • Building trust & respect among staffs
  • Developing good & healthy relationships

Managing Stress @ Work

  • Defining the concept of stress and its impact on the human body
  • Explaining the factors coming from work pressure
  • Discussing the good stress v/s bad stress
  • Managing stress conditions
  • Working to decrease stress levels in your body
  • Creating an environment that is healthy and ensure mental & physical well-being

Day 5

Presentations & Feedback

  • Delivering short Presentations about selected training topics
  • Providing some helpful guidelines on how to improve your various skills
  • Giving and receiving feedback about the training program

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

This course is intended for managers, supervisors and administrators who will benefit from better problem-solving and decision-making skills and business professionals who want to take their critical thinking to the next level.

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