Comprehensive course analysis
Who should attend
This program is designed for managers and business professionals who need to build committed teams, provide feedback (whether inspiring or constructive), and develop the next generation of leaders through communication and recognition.
About the course
Designed to equip managers with the tools, skills, and mindset of world-class coaches, Coaching for High Performance will help you empower the people you coach, increasing their commitment and improving their performance.
Coaches are leaders who do all they can to help people improve and succeed. Through the integration of examples from the sports and business worlds, you’ll work with an innovative framework to create a clear picture of what great coaches can achieve—and how they manage to achieve it.
In this remote learning program, individuals learn the concepts and skills of a coaching style of management that builds commitment, drives employee engagement, gets results, and can be integrated into their existing repertoire of leadership skills.
Learn the skills of world-class coaches
Learning coaching skills is the best way to dramatically increase the commitment level and performance of your employees and team members. Good coaches are always interested in strengthening and empowering the people they coach, pushing them to grow, develop and become better at whatever it is they do.
Combining first-hand examples from both the sport and corporate worlds with an innovative coaching framework, Coaching for High Performance provides a clear picture of what good coaches do and shares their tools and techniques.
In this program you will learn to:
- Utilize skills in communicating high expectations in a respectful and caring way
- Build commitment and achieve results
- Integrate new concepts into your existing repertoire of leadership techniques
- Develop the competencies and confidence of your employees
The included Coaching Companion provides three months of online support delivered via email, reinforcing the tools learned in the workshop. Participants are given specific ‘homework’ in applying each of the core skill sets of the Coaching For High Performance model, guided in reflecting on their application, and provided with additional resources for deepening their development.
Drive performance. Develop your future.
In this program, individuals learn the concepts and skills of a coaching style of management that gets results, builds commitment, develops the ‘next generation’, and can be integrated into their existing repertoire of leadership skills.
- Improved relationships with employees
- Strengthened confidence and motivation to lead
- Greater success rate in achieving strategic initiatives
- Improved retention of top staff
- Employee engagement at all levels
- A strong succession plan
This program is dedicated to four overarching themes:
Mindset & Feedback (Live, instructor-led):
The experiences that lead to becoming a manager rarely prepare people to be an effective coach. With this in mind, participants will lay a foundation for coaching that begins with defining coaching and understanding the mindset of a coach. This developmental bias allows a coach to encourage their people to see what they are capable of, figure out their next step and help them achieve their personal best. Using their own real workplace situations, participants are involved in a series of large group, small group, and triad exercises designed to demonstrate the impact of competent relevant feedback. Participants learn and practice using a feedback tool called BID to deliver reinforcing and corrective feedback that inspires commitment and a growth mindset in the people they are leading.
*Recognition (Asynchronous): *
This self-directed module explores how recognition is instrumental in building relationships, maintaining motivation, and providing clarity on what drives high performance. Participants are challenged to consider how different people need to be recognized in different ways and will be inspired with new ways to give effective recognition in their environment.
*Questioning & Listening (Live, instructor-led): *
Often individuals find themselves in leadership roles on the basis of their functional expertise and problem-solving abilities. This can lead to a common leadership challenge known as the “curse of knowledge”. Participants will identify key areas where their people require clarity in order to be committed and perform at the highest levels. Activities and skills are brought together in a culminating pairs exercise that provides an opportunity for participants to experience, first hand, how truly effective questions can allow people to solve their own challenges and how difficult but powerful respectful listening can be. Each participant has the opportunity to coach a colleague and be coached by a colleague on a coaching challenge they choose that is important to them.
*Confronting (Asynchronous): *
Participants learn how to effectively prepare themselves and the opening statement of a challenging conversation building on the skills developed throughout the program. They explore how requiring a change in another individual triggers resistance and they identify different forms that resistance can take and how to move through the resistance to address the change that is required.
Dynamic Remote Learning
Participate in the program from anywhere. Queen’s Executive Education remote learning programs combine live, dynamic video instruction with breakout sessions, panel discussions, and expert Q&A.
Our learning platform is fully encrypted, allowing you to connect securely from home, office or anywhere in between.
Remote programs are designed to fit within your schedule, allowing you to learn new skills and immediately put them to work.
In her role as consultant with Performance Coaching Inc., Peggy Baumgartner combines her speaking and training talents with 13 years of experience at IBM, and with experience in performance consulting, course design and development, curriculum management, business processes, and sales. She utiliz...
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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.