About the course
Most of us don't like change.
Change can bring huge benefits, but unless you deal with people's real and imagined fears and concerns, most of us will try to avoid it.
This Course is suitable for anyone involved in change in the workplace.
We explore the things that happen before, during and after change.
It offers practical tools to make potentially difficult situations more manageable.
- Understanding the Impact of Change
- Preparing for Impending Changes
- Managing Others Through Change
- Getting Buy-in
- Dealing with Resistance
- Avoiding the Tyranny of Positivity
- Managing Difficult Changes
- Becoming an Agent for Change
- Building Good Relationships
- Getting Creative with Solutions
- Increased Confidence and Motivation
We tailor all our courses to reflect the needs of the delegates on the day.
We will include many of the exercises listed below, and any additional material that the trainers feel is relevant.
Change Overview Change happens in different ways depending on the circumstances.
We open with a discussion of the different types of change and the effects change may have on different people.
The Impact of Change
How does change affect you?
What are your reactions to change?
Does change affect everyone in the same way?
Patterns and Uncertainty
One of the reasons that change is so difficult is because all of us are pattern making machines.
Without patterns, we become uncertain and anxious.
Any change will create uncertainty and a desire to stick with what we know.
An opportunity to review the changes that are happening in your organisation.
How do they currently leave you feeling?
We use the Change Transition curve to identify the stages people go through when an unexpected change happens to them.
- Where are you on the change curve?
- Where are your colleagues?
- Does this give you a new view of things?
An exercise that looks at techniques for change management for others and assists in neutralising pockets of negativity
Resistance to Change
It really is the smallest change that can make a significant impact.
An opportunity to try out some different responses within the safety of the training room to see what might be useful.
Active vs Passive Choosing
Working with a recent situation where you passively chose and one where you actively chose.
We discuss the difference, especially in terms of feelings and how either route can be applied to impending changes.
Here we look at what happens when worries, fears, rumours and gossip get set as facts in people's heads.
How to help others manage change.
House of Change
This could get you thinking more innovatively about the challenges of the change in slightly unusual ways.
You will create four Houses that people might live in or visit.
They are called 'Past House' 'Present House' 'Empty House' and 'Future House'.
You get a chance to brainstorm what might be happening in each house, getting those imaginative juices flowing.
Blame and Resentment
Here you will look at ways of taking out blame or justification to simplify a difficult message and find some ways to handle any comeback.
You will get a chance to see each other's situations and gain further options for dealing with your own changes.
Some light-hearted ways to explore what you already have available to you to help you deal with or implement change.
What Can You Do?
What you have discovered today you know you can use?
What can you do now, soon or later?
What is your biggest Aha! of the day?
Back In the Real World
This is where you get a chance to practise.
- Identify the way forward with a specific situation
- Get help from the rest of the group
- Revisit bits and pieces from earlier in the day
Whatever else may be useful to you to get that change really happening back in the workplace.
Each person will identify:
- What specifically they know they will use
- What they are taking away from the course
- Where they will practise
We will give out Impact Factory documents to support the course.
You'll get copies relevant hand-outs to remind you of the Coursework.
Two weeks after the course one of your trainers will call to see how you are getting on.
You will have email and telephone access to both of your trainers.
You'll also have access to a course web page containing
- Handouts used during the course
- New supportive material
- Impact Factory PDF documents
- Recommended reading
- Links to our favourite videos
Janet - MSc Occupational and Organisational Psychology- is a development professional specialising in behaviour and communication skills for all levels. Working in groups or in 1:1 coaching, her approach is to raise awareness of thinking & behaviour patterns and their impact; identify and man...
Nick works at the intersection of communication, creativity and business. As a Senior Consultant at Impact Factory, Nick has worked with all manner of clients, ranging from financial organisations like ING, Schroders and Permal, to creative companies such as DigitasLBi and Bossa Studios. He has...
From political speech writing to stand-up comedy, from marketing to project management, from strategic planning to coaching, from a degree in Sociology to a diploma in public relations Sarah has packed a lot into her life already. Originally from Canada, Sarah has lived in the UK since 2009, ...
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.