UW Professional & Continuing Education

Certificate in Storytelling & Content Strategy

Available dates

Jan 8—Aug 26, 2020
Modules info
USD 3498
Mar 31—Dec 1, 2020
Modules info
USD 3498


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About the course

Tell the Right Story to the Right Audience

Does your organization’s content work effectively? Is it delivering the best message to the targeted audience, in line with your business objectives? Or is it missing the mark? Answering these questions is the job of the content strategist, a dynamic role that’s becoming increasingly essential in today’s information-driven marketplace.

In this three-course certificate program, we’ll explore proven techniques to create a powerful cross-channel content strategy. You’ll study storytelling principles to engage users in compelling ways and investigate methods to evaluate the user experience and tailor your approach to specific scenarios. We’ll also cover key data and measurement tools that will help you understand your audience and achieve your content goals.


  • The principles and practices that make for creative, memorable storytelling
  • Techniques for defining the user journey and determining voice and tone
  • How to plan for and distribute content across multiple channels
  • Content-governance strategies
  • How to use data analytics to refine your content strategy and measure its success


  • Perform a content audit of a brand and its competitors
  • Create a content strategy for a real-world client as part of a group project
  • Develop content and a storytelling strategy for a select online channel
  • Use tools such as Hootsuite and Google Analytics



Combine the convenience of online learning with the immediacy of real-time interaction. You’ll stream courses online and interact with your instructors and fellow students via chat, web conferencing or phone, all in real time.


Attend classes part time at one of our convenient locations in the Puget Sound region. You’ll engage face to face with your classmates and instructors as part of a highly interactive curriculum.

Who should attend

Professionals in marketing, communications, advertising and public relations, and those interested in entering these fields.

Trust the experts

Anu Hastings

Anu Hastings, the communications and outreach specialist for the Department of Communication at the University of Washington, is a marketing and communications professional who's passionate about storytelling at the intersection of creative and analytical thinking, content strategy, data-driven m...


John Hudson Messerall

John Hudson Messerall is a creative marketing strategist with extensive experience crafting authentic stories designed to ignite and engage with audiences all around the globe. As an associate creative director with the Seattle-based boutique creative agency Indigo Slate, Messerall helps drive c...


Robert Neville

As a talented relationship management, development & communications leader; I am an expert at building consensus / growing relationships between key customer accounts, publishers, and organizational objectives. I aid clients by crafting effective messaging, pushed out via a mix of digital, so...


Course reviews

UW Certificate in Storytelling & Content Strategy