ICTD International Centre for Training and Development

Applying Strategic Thinking to Operational Management

Available dates

Jun 7—11, 2020
5 days
İstanbul, Turkey
USD 3300
USD 660 per day
Oct 18—22, 2020
5 days
Dubai, United Arab Emirates
USD 3300
USD 660 per day

Disclaimer

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Full disclaimer.

About the course

Successful operational managers use strategic thinking to move beyond reacting to day-to-day events, ensuring that their decisions are aligned with organizational values, vision and goals. In this course, you gain the practical skills to effectively integrate strategic thinking with daily operations. You learn to apply strategic thinking, innovate to create opportunities, plan for change and meet stakeholder needs.

Course Objectives

  • Leverage strategic thinking at the operational level to add organizational value
  • Maximize operational core competencies to implement organizational strategy
  • Bridge the gap between organizational and operational goals
  • Foster an innovative culture to overcome strategic challenges
  • Develop an effective change process that satisfies stakeholder needs
  • Secure the commitment of key stakeholders

Course Outline

Introduction

  • Strategy: everyone's concern
  • Identifying the strategic challenges facing operational managers
  • What strategy means to operational managers

Defining Strategic Thinking

The key aspects of strategic thinking

  • Distinguishing between strategic thinking and strategic planning
  • Identifying the impact of strategy on operational activity
  • Aligning the organization's vision with reality
  • Creating sustainable competitive advantage

Creating value for stakeholders

  • Recognizing the importance of stakeholders in the strategy process
  • Satisfying the needs of the stakeholders

Applying strategic-thinking tools

  • Positioning yourself within the four cycles of operational effectiveness
  • Decoding your environment with PESTLE
  • Analyzing the organizational ecosystem with Porter's Five Forces

Leveraging Operational Strengths

Evaluating operational capabilities

  • Differentiating between organizational and operational competencies
  • Taking inventory of the key strengths within your operation
  • Rating competencies against strategic goals

Maximizing your unique operational strengths to deliver stakeholder value

  • Optimizing internal processes
  • Shaping opportunities by scanning the external environment

Executing Strategy at the Operational Level

Getting real about the vision

  • Qualifying the gaps between operational and organizational vision
  • Establishing the foundation for realizing goals

Bridging the strategic gap

  • Questioning assumptions to uncover new solutions and drive new discoveries
  • Managing operational strategic assets
  • Rigorous planning through scenario assessment
  • Quantifying the impact of proposed solutions

Creating an Innovative Culture

Employing an innovation framework

  • The importance of innovation in strategic thinking
  • Promoting nonlinear thinking
  • Generating solutions through value engineering
  • Optimizing solutions by challenging the status quo

Adapting your culture to satisfy strategic demands

  • Meeting the five preconditions for an innovative culture
  • Facilitating team innovation

Innovating to create competitive success

  • Qualifying innovation traits
  • Benchmarking objectives against actual performance

Quantifying the financial metrics

  • Verifying decisions through financial analysis
  • Incorporating a stakeholder perspective

Planning for Operational Change

Weaving change into the fabric of the culture

  • Being proactive in a reactive environment
  • Implementing operational change through people, processes and culture
  • Motivating the team to adopt the change

Constructing a change process

  • Configuring your resources to encompass change
  • Measuring results through balanced scorecards
  • Reviewing and communicating progress

Securing Stakeholder Commitment and Resources

Communicating for buy-in

  • Applying influencing techniques to overcome resistance
  • Negotiating for resources using win-win approaches

Maximizing your impact

  • Presenting your intentions to key decision makers
  • Earning support with entrepreneurial techniques
  • Articulating an elevator pitch that secures commitment

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

Frontline managers wishing to apply strategic thinking to their operational management skills who have management experiences.

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