Available dates

Mar 2—3, 2020
USD 1329
Apr 16—17, 2020
2 days
Washington, District of Columbia, United States
USD 1329
USD 664 per day
Jun 8—9, 2020
USD 1329
+3 more options


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About the course

Without effective project leadership in the Federal environment, projects will likely fail. Project managers must demonstrate creative and innovative leadership that helps to build and maintain high-performing teams to support organizational goals. Explore key leadership skills, learn to manage conflict, practice making decisions, and develop the tools to advance team members’ competency. This course is verified to meet the requirements for the Federal Acquisition Certification for Program and Project Managers (FAC-P/PM) at the Mid-Level.

Learning Objectives

  • Build high-performing project teams
  • Use influence, persuasion, and effective negotiation to build professional relationships
  • Manage interpersonal conflicts, grievances, and confrontations to minimize negative personal and organizational impact
  • Make well-informed and timely decisions
  • Develop the talent of others to perform by providing ongoing, effective feedback
  • Demonstrate and encourage creativity and innovation
  • Create an on-the-job (OTJ) action plan

Course Topics

Leading Project Teams

  • Definition of Leadership
  • Leading and Managing
  • Interpersonal Skills for Project Managers
  • Teams
  • Stages of Team Development
  • Techniques for Building a High-Performing Project Team

Building Professional Relationships and Negotiating

  • Internal and External Political Environment
  • Managing Stakeholder Relationships
  • Power and Influence
  • Persuading and Influencing Skills
  • Building Strategic Relationships
  • Negotiating

Managing Conflict

  • Overview
  • Conflict Resolution Approaches
  • Conflict Resolution Process

Making Decisions

  • Decision-Making Overview
  • Divergence and Convergence
  • Decision-Making Process
  • Analytical vs. Intuitive Decision-Making
  • Team vs. Individual Decision-Making
  • Team Decision-Making Methods
  • Consensus
  • Using the Correct Decision-Making Method
  • Making Difficult Decisions

Coaching for Success

  • Developing Others Through Coaching
  • Situational Leadership
  • Competence Ladder
  • Create a Coaching Culture

Creativity and Innovation

  • Role of Creativity and Innovation in Projects
  • Exercise: Encouraging Creativity and Innovation
  • Creating a Culture of Creativity and Innovation

Who should attend

This course is intended for program and project management professionals seeking their FAC-P/PM Mid-level certification.

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