The services sector requires broad-ranging skills and know-how in key areas of management such as strategy, operations, marketing, and human resources. However, implementing effective differentiation strategies in the service industry also requires an in-depth understanding of the economics of...
Jun 6—15, 2021
1 day in Singapore
NUS Institute of Systems Science
The course has two versions – a special healthcare version, and a normal default version for all industry sectors. The details of the two versions are described below. Version for all industries: When we have difficult digitalisation problems to solve, it pays to have good frameworks and...
Nov 26—27, 2020
2 days in Singapore