Best executive courses in Kuala Lumpur (Malaysia)

ICTD International Centre for Training and Development

Appraisal Skills for Practice Managers

Performance Management After this course you will be able to establish and manage a performance culture, determine Key Results Areas (KRAs), set objectives and Key Performance Indicators (KPIs), and establish the right competencies and behaviors for all the roles in your organization. You will...

ICTD International Centre for Training and Development

Human Resource Management

Welcome to the Human Resource Management workshop. As companies modify priorities and operations, human resources functions can move from a dedicated HR role, to that of the manager. Whether the majority of those important functions stays within HR at your organization, or is your responsibility...

ICTD International Centre for Training and Development

Certified Train the Trainer

This is not a typical train the trainer program as aside from teaching participants to be great trainers by learning how to conduct training at a high energy level with powerful results. It uses creative training techniques which provide you an opportunity to practices what you have learned and...

ICTD International Centre for Training and Development

Advanced Employee Relations

Advanced Employee Relations is the work that involves providing advice and assistance to employees and managers, program administration, research, and case management in matters related to conduct, performance, attendance, and dispute resolution. In this workshop, participants will have an...

ICTD International Centre for Training and Development

Effective Business, Memo and Report Writing Skills for Administrative Professionals & Executive Secretaries

This course is designed to help participants prepare, write, and produce clear and readable reports that will be read, understood, and acted upon. This training will combine instruction in the principles and practices of successful report writing with an interactive workshop which will invite...

ICTD International Centre for Training and Development

Developing Effective Interpersonal & Communication Skills

Surveys conducted both overseas, and in the Gulf region, have shown that managers spend on average about 75 % of their time in one-to-one verbal communication, i.e. face-to-face, or on the telephone. Therefore, effective interpersonal skills are essential tools for today's modern manager. In the...

ICTD International Centre for Training and Development

Media and Public Relation

Welcome to the Networking and Public Relations workshop. In this workshop, you will get knowledge you need to manage effectively your image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those...

ICTD International Centre for Training and Development

How to Approach and Work With Relevant Agencies and Ministries in Support of National and Business Strategies

PR and Communications are at the heart of business performance. In this program you will learn: The tools and techniques required to manage reputation in a complex media environment How to manage knowledge within the business for effective media management How to shape external...

ICTD International Centre for Training and Development

Presentation Skills

Welcome to the Presentation Skills workshop. This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing...

ICTD International Centre for Training and Development

Customer Service

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a...