Register

November 3, 2021

Offline courses

Schulich Executive Learning Centre
For decades, lean concepts and tools have been applied extensively in manufacturing operations with very impressive results. Recently, service sector organizations, which account for over 80 per cent of North America’s GDP, are realizing the benefits of this huge opportunity to drive service...
Nov 3—5, 2021
3 days in Toronto, Ontario, Canada
2,545 USD
2 more dates
ESMT
Learn the essentials of the negotiation process Master your negotiation skills, build better relationships, and pave the way for long-term business and personal success with our program Negotiation Mastery. In this program, you will improve your conceptual understanding of the negotiation...
Nov 3—5, 2021
3 days in Berlin, Germany
4,639 USD
2 more dates
Kellogg School of Management
The Journey to the Boardroom This highly-customized program from the Kellogg Center for Executive Women provides a rigorous approach to corporate director training. You’ll gain the skills you need to be an effective board member and practical tools for landing a seat at the table. In a...
Nov 3—5, 2021
3 days in Cook County, Illinois, United States
11,250 USD
1 more date
ASPE | Techtown
Agile has made its way into the mainstream – it's no longer a grassroots movement to change software development. Today, more organizations and companies are adopting this approach over a more traditional waterfall methodology, and more are working every day to make the transition. To stay...
Nov 3—5, 2021
3 days in Atlanta, Georgia, United States
1,595 USD
82 more dates
Management Concepts
The Office of Management and Budget’s (OMB) Uniform Guidance: Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, (2 CFR 200) is the cornerstone of Federal grants and financial assistance. You will learn when and how these requirements apply to program...
Nov 3—4, 2021
2 days in Austin, Texas, United States
Management Concepts
Auditors responsible for Federal financial audit statements ensure organizations comply with the requirements of legislation such as the Chief Financial Officers (CFO) Act. With an obligation to the American public of ensuring accountability and transparency of tax dollar spending, auditors must...
Nov 3—5, 2021
3 days in Washington, District of Columbia, United States
Management Concepts
An effective budget allows agencies to fulfill their mission and deliver their programs. But how does the budget function support the overall goals of the agency? You will learn about budget formulation as an essential step in the process of securing financial resources for your agency. You will...
Nov 3—5, 2021
3 days in Washington, District of Columbia, United States
Management Concepts
An organization’s ability to effectively control financial resources; meet legal and regulatory obligations; and minimize the risk of fraud, waste, and abuse is vital to its health. Ensure your organization’s success through facilitated discussion-based learning that will enable you to establish...
Nov 3, 2021
1 day in Washington, District of Columbia, United States
Management Concepts
Agencies make millions of transactions each year using micro-purchase procedures; the personnel with micro-purchase authority are tasked with protecting the interests of the agency and the taxpayer throughout this process. You will learn the fundamental guidance on making purchases using...
Nov 3—4, 2021
2 days in Washington, District of Columbia, United States
Management Concepts
You receive a Federal grant; what are the next steps? You need to manage the grant for both compliance and results. Develop a working understanding of issues that affect day-to-day operations and Federal grant management through a series of exercises and discussions. You will cover topics such as...
Nov 3—5, 2021
3 days in Dallas, Texas, United States
1,019 USD
28 more dates

Online courses

School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Nov 3, 2021
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Nov 3, 2021
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Nov 3, 2021
Online course
School of Hotel Administration
Today’s consumers rely less upon traditional travel agents and more on web-based research when booking travel. In this online course participants will learn to develop online strategies designed to improve their standing in Internet search results, called Search Engine Optimization (SEO), and...
Nov 3, 2021
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Nov 3, 2021
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Nov 3, 2021
Online course
School of Hotel Administration
Rarely does a single factor alone predict an outcome, which is why decision making is never as simple as we would like it to be. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you will use foundations in probability to describe...
Nov 3, 2021
Online course
1,380 USD
19 more dates
School of Hotel Administration
In this course you will learn to focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. In this course you will be provided with a number of tools that enable you to select employees who have a strong service...
Nov 3, 2021
Online course
Management Concepts
Participants will learn the current rules and regulations for temporary duty (TDY) travel for uniformed members, civilian employees, and other personnel traveling under orders from the Department of Defense (DoD). The rules for and use of the government travel card, per diem allowances, lodging,...
Nov 3—4, 2021
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Nov 3, 2021
Online course
School of Hotel Administration
In any industry, even the most innovative product cannot sell itself. Training and education is essential to positively impact sales. This course will give you the tools needed to train your staff on your beer program, so they can educate your customers. This includes educating non-beer drinkers...
Nov 3, 2021
Online course
School of Hotel Administration
In this course, you will assess the market to identify opportunities for a brand, determine a strategy to best position the brand, and draft a strategy to achieve the brand’s goals. You will then apply this information to a brand of your choice. You will start analyzing the competitive space by...
Nov 3, 2021
Online course
School of Hotel Administration
Learn about the decision frameworks financial professionals use to arrive at the company's optimal capital structure. Obtain a thorough understanding of the strategic considerations involved in raising funds for the purpose of investing in projects. Find out how capital structure decisions at the...
Nov 3, 2021
Online course
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Nov 3, 2021
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Nov 3, 2021
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
Nov 3, 2021
Online course
School of Hotel Administration
How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage operation. They...
Nov 3, 2021
Online course
School of Hotel Administration
Your operation’s brand is comparable to having a contract with the customer, and the expectation is that value will be delivered in relative accordance with price and quality of service. But keeping food costs down is no easy task. In fact, it’s one of the most detail-oriented, scientific...
Nov 3, 2021
Online course
School of Hotel Administration
In this course, you will explore the opportunities and challenges that come with opening a food and beverage establishment. You will review a case study describing an existing F&B operation and explore the steps involved in creating a business plan. You will also examine strategies for...
Nov 3, 2021
Online course
School of Hotel Administration
Unions play a major role in shaping working condition standards in the U.S., and the hospitality industry is no exception. The National Labor Relations Board (NLRB) upholds the regulations that are specified within the National Labor Relations Act (NLRA). Within the NLRA you will find guidelines...
Nov 3, 2021
Online course
School of Hotel Administration
One of the most important aspects of a manager's job is to evaluate the feasibility of new initiatives and to make sound investment decisions. This includes conducting a thorough and reliable analysis using the appropriate financial decision-making tools. In this course, participants will learn...
Nov 3, 2021
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Nov 3, 2021
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Nov 3, 2021
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Nov 3, 2021
Online course
School of Hotel Administration
Pricing strategy is the central component in overall profit performance. This online course prepares participants to anticipate the impact certain pricing decisions will have on consumer demand and thrive in a highly competitive environment. Participants will learn to measure demand sensitivity...
Nov 3, 2021
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Nov 3, 2021
Online course
School of Hotel Administration
Among the swirl of activity in food and beverage service, financial management is a function that sometimes loses priority, despite its vital function. Understanding and managing your food and beverage operation’s income statement (profit and loss statement) can lead to better decision making...
Nov 3, 2021
Online course
School of Hotel Administration
Throughout this course you will learn to identify the responsibilities of a service champion and the personal characteristics that contribute to effectiveness. You will be presented with the key skills required to assess, guide, and motivate service employees’ performance. You will practice the...
Nov 3, 2021
Online course
Management Concepts
As a grants professional, you’re constantly collecting and reviewing reports — but what happens next? You will practice implementing a Federal grant monitoring plan while weighing constantly changing information about program data, risks, resources, and requirements. Then you will use monitoring...
Nov 3—4, 2021
Online course
School of Hotel Administration
In this course, you will examine the analytical tools asset managers use to perform critical analyses. You will conduct both a competitive analysis and a SWOT analysis on your property. You will explore benchmarking practices and financial analyses to identify deviations from expected...
Nov 3, 2021
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Nov 3, 2021
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Nov 3, 2021
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Nov 3, 2021
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Nov 3, 2021
Online course
School of Hotel Administration
In today’s world, running a successful hotel is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely...
Nov 3, 2021
Online course
School of Hotel Administration
How can you increase revenue when your restaurant is slow and not performing to capacity? In this course, Professor Kimes will discuss several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow. First you will consider how to maximize...
Nov 3, 2021
Online course
Management Concepts
A professional memo or email should not read the same as a social media post or a message to a friend. Communicating effectively in a professional manner with the correct tone and style can be difficult. But by building on your knowledge of writing basics, you will learn to write various types of...
Nov 3—4, 2021
Online course
School of Hotel Administration
In this course, your United States wine journey will culminate with a wine tasting experience. You will select and compare wines from different areas of the United States, while exploring how the wine market is set up and how to choose the right foods for your wines. Then you will prepare for a...
Nov 3, 2021
Online course
School of Hotel Administration
Discrimination is a topic that while often discussed, is, unfortunately, often misunderstood. It is common to hear that employment practices are unfair. While this may be the case, fairness and the law are not one and the same. Discrimination law defines specific protected classes and the...
Nov 3, 2021
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Nov 3, 2021
Online course
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Nov 3, 2021
Online course
School of Hotel Administration
Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing...
Nov 3, 2021
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Nov 3, 2021
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Nov 3, 2021
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Nov 3, 2021
Online course
School of Hotel Administration
Your employees are the heart of your food and beverage operation, and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement. Understanding your role in managing and leading employees can help you to reduce costly turnover, safety...
Nov 3, 2021
Online course
School of Hotel Administration
Hotel guests form much of their opinion of a hotel on the design and layout of their guestrooms. To ensure success in a full-service hotel project, developers, designers, and other stakeholders must ensure that floor plans and guestroom designs will meet or exceed the expectations of their target...
Nov 3, 2021
Online course
School of Hotel Administration
In this course, you will determine which data sources and types of data are needed to assess your brand’s performance against your brand’s objectives and determine where adjustments are needed. You will practice identifying trends and analyzing the potential effect of these trends on the brand....
Nov 3, 2021
Online course
Management Concepts
Coaching employees is one of the most challenging aspects of supervising. Helping them gain new insights and make effective decisions can empower them to improve competence and align their work with the organization’s mission. The Anytime Coaching model provides supervisors with approaches to...
Nov 3—5, 2021
Online course
1,129 USD
8 more dates
Management Concepts
Program and project managers need a strong foundation in Federal acquisitions to successfully manage projects. Discuss the purpose and goals of Federal contracting while adhering to the Federal Acquisition Regulation (FAR). Through exercises, you will learn about the acquisition life cycle,...
Nov 3—5, 2021
Online course
1,689 USD
4 more dates