October 1, 2021

Do you want to become a certified Lean Six Sigma Green Belt team leader? Do your work duties include implementing systematic problem-solving projects in your area of responsibility? The Lean Six Sigma Certified Green Belt program covers all the core tools and methods in the Green Belt syllabus...

Topics Health literacy and well-being programs Financial literacy and well-being programs Individual and population retirement income management Making the business case for implementation of programs Return on investment Impact on organizational workforce and succession...

Topics Spending accounts Dental and vision Long-and-short-term disability Life Insurance Prescription drugs Employee assistance programs(EAPs) Work site benefits Case Study Benefits of Attending Learn from industry experts and your peers. Gain valuable written...

Topics Sources of communication The changing role of employee/participant responsibility Influencing participant behavior Communications strategy Communications budgets Legal and regulatory environment Customer service Administrative issues Situational communications...

Topics Plan Design Administration Investment policy statement Fund selection process Effective communication and education Compliance Legal and regulatory update Benefits of Attending Learn from industry experts and your peers. Gain valuable written materials and...

Best Practices in Strategic M&A The Mergers and Acquisitions program gives you a structured understanding of the M&A process and equips you with the tools and skills you need for succeeding in each phase of the process. The program focuses on M&A as a means to implement company strategy and...

Increase your confidence with finance and performance decision making. Confidently understand financial and management accounting reports. Apply knowledge to effectively use your organisation’s financial information. Read and interpret financial reports and make key decisions regarding...

Turning Good Negotiators into Great Negotiators Senior executives need exceptional negotiating skills for the highest-profile decisions and for the daily demands of the workplace. This program looks at a range of issues, from multicultural negotiations, to ethical dilemmas in negotiations, to...

The Sports Philanthropy Executive Certificate Program, the first and premiere program of its kind, provides a groundbreaking online curriculum tailored to the unique needs of those who work for professional sports teams, leagues, athletic foundations, sports-related companies with an emphasis on...

The ability to communicate effectively is one of the most important attributes of successful managers. This course explores communication networks, behaviors, climate and barriers in organizations. It also examines the manager's role in and responsibilities for communication. Specific exercises...

Offered in affiliation with UC Berkeley Executive Education, the Berkeley Executive Coaching Certificate Program is a ten-day intensive training for executives seeking to become better managers and leaders, as well as individuals interested in becoming executive coaches. Our certification program...

A comprehensive survey of the tools and techniques employed to construct, interpret and trade the term structure of interest rates. This course is a component of the Fixed Income Professional Certificate. Prerequisite knowledge: Intermediate MS Excel skills Elementary calculus Basic...

Transforming business with a coaching culture In a fast-speed, globally competitive and complex world, organisation leaders must act quickly, decisively and confidently. The value of a trusted, business-orientated confidant to highlight their ‘blind spots’, help them explore confidential...

In today’s fast-moving digital economy, we see a constant flow of innovations, disruptive business models and sometimes chaos that are transforming the businesses in many industries, even faster than they can ever imagine. Digital Agility refers to the ability of an organisation and its leaders...

Learn the essential components required to build and maintain collaborative cultures This three-day program will help you create and foster a culture of collaboration and innovation where people work together effectively in teams to solve business problems. The result will be an organization...

This unique experience is made up of six main blocks that immerses participants in a hands-on experience where they will learn (i) the taxonomy of the new market of law, (ii) the strategies of cultural and digital transformation, (iii) the practical impact of technology in the sector, (iv) what...

This course leverages participants’ capacity to build, manage and motivate a vibrant, high-performing team in an intercultural environment. The course starts by exploring the relevance of individual and organizational cultures in management practices and provides frameworks and practical tools to...

Your strength as a leader is conditional on your ability to influence others in productive ways. In this webinar, you will learn to build on your strengths, advocate for what you need to be successful, and use the right approach to do so. You’ll learn strategies to boost your confidence, tips for...

Creativity is the heart of every transformational, visionary leader. Any single individual is capable of transformative creativity. However, creativity is at its most powerful when it is cultivated as a group, resulting in innovative teams and high-performing organizations. This course on...

Committing to outstanding customer service means sometimes dealing with those not-so-pleasant customers. This interactive one-hour webinar will take you through an eight-step process for resolving customer complaints and handling each customer’s needs, no matter how challenging. What You’ll...

Fundraising and fund development is critical to ensure a nonprofit organization is able to best serve its mission and constituents. When done well, fundraising also gives nonprofit professionals an opportunity to promote the message and goals of their organization. The Fundraising Certificate...

We all set goals for ourselves, in both our personal and professional lives. Sometimes, we rise above all challenges and achieve great things; other times, we give up or fall short. The key to achieving our goals lies in being clear about what we really want. This live online course will help you...

Explore Opportunities for Data-Driven Solutions in Your Organization Machine Learning—it’s not just a buzzword any more. A subset of artificial intelligence, Machine Learning (ML) is the science of getting computers to uncover key connections and make decisions without being explicitly...

Applying Professional Scrum™ for Software Development (APS-SD) is a 3-day hands-on course where students experience how to deliver quality software using Scrum with Agile and DevOps practices. Students work in Scrum Teams over a series of Sprints, creating code on a realistic software system to...

Negotiations aren’t limited to sales, contracts or interviews. The ability to negotiate effectively is a foundational skill for professionals of every type and industry. We negotiate frequently with internal and external customers, suppliers, employees, department leaders, bosses and more. Those...

2 Session Seminar - 3hr workshops. This program will smooth your transition from an individual contributor to becoming a leader. You’ll learn the basics like delegation, time management, and performance appraisal techniques. You'll collaborate with others in similar roles, gaining insights into...

The Certificate Program in Legal Nurse Consulting is for registered nurses (RN) who are interested in applying their medical skills and expertise to the legal field. The program's objective is to prepare registered nurses (RN) to perform analysis of health care issues and their related outcomes...

Disrupting the Status Quo and Mobilizing for Organizational Change Senior leaders today face enormous pressure to lead their organizations in complex, rapidly changing environments. The need for innovative solutions has wrought extensive changes in the art of leadership, and as with any creative...

Responsible investing has seen a growth in interest from investors in recent years. Investors are increasingly looking for funds that offer environmental, social and governance (ESG) factors, which enhance the value of a fund’s performance. This introductory course reviews the key motivations...

Customer experience is comprised of the cognitive, emotional, physical, sensorial, and social elements that mark the customer’s direct or indirect interaction with a set of market actors. This course teaches you to have a sense of new ways of measuring experiences and gives you an overview of...

Building a loyal customer base is essential for the success of any business, large or small. Customers continue to do business with organizations that deliver on their promises, every time. This interactive, live online course will help you build trust and long-term relationships by managing...

In a perfect world, unicorns would roam the woods, rainbows would cover the skies, chocolate would have no calories and there would be no conflict. Sadly, the world is not perfect, and managers are required to resolve conflicts between associates, subordinates, and even their own peers. By...

This course illustrates the unique characteristics of an online meeting, and guides you in ways to make it an informative, interactive experience. You’ll discover top practices for engaging your audience, and you’ll discover online tools that help them stay focused. Virtual meetings don’t have to...

Become the driving force against the accelerating problem of potential cyber threats in your organization; earn the Cyber Risk Professional (CyRP) Certificate. Regardless of industry or technical background, CyRP will prepare business leaders to effectively identify, evaluate, prepare for and...

Payments using appropriated funds require significant attention to detail and oversight. It is important to understand the issues surrounding improper payments, payment types, root causes, and their impact. You will build a foundational knowledge and ability to identify methods to reduce risk of...

Learn to Master Time - Improve your ability to plan and prioritise work and achieve all your goals This time management course will give you the insight you need to efficiently and effectively manage your time. It's a practical, experiential course and you will work on your own personal time...

Once you have taken the first steps to start out on your own, building a successful consultancy or small agency, with a clear ambition, compelling proposition, and consistent, growing client base is not easy, it is a highly competitive market and the pitfalls are many. This interactive programme...