March 17, 2021

Lead in the Age of Digital Disruption With the digital future upon us, organizations can no longer delay change. Organizations need to be able to transform themselves to achieve such change, and implementing an agile mindset in leadership teams as well as the workforce is therefore a necessary...

As our responsibilities as managers constantly become more complex and demand the involvement of more people, it is essential that we explore alternate methods to motivate our staff. This program has been designed to allow current managers to develop new leadership and behaviour styles which...

Are you drowning in data? Do you feel your department is falling behind in collecting, analysing, and using data? Do you want to create new value streams for your organisation from internal and external data? If you need data management methods, tools and strategies to optimise performance and...

Become a more effective negotiator by developing your “tool kit” of negotiation tactics and strategies. Through this program offered in Hong Kong, you will learn an extensive set of negotiation experiences in class, practice your skills, and benefit from valuable feedback. Because little in...

Empowering leaders to take effective strategic decisions and innovate for competitive advantage Enhance your strategic decision-making skills and learn how to harness innovation to deliver business success. This lively, interactive programme consists of four modules, each lasting four days....

Learn why successful work relationships help build successful careers! In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport...

Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. As the business world grows more competitive, organizations find it necessary to take on an increasing number of projects. Unfortunately, these same...

Learn, understand, and execute the three overarching areas of change under Scrum: iterative development, self-management, and visibility. Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master (CSM) training course will give you a...

When you’re focused on your organization's future every day of every workweek, it's vital that you are well equipped to optimize your company's performance—as well as your own career—with executive leadership training. What does it mean to be an executive leader? It means you’re a visionary, a...

Move your team to higher performance Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation. You’ll learn how to: Motivate every member of your...

Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter. Today's quick-paced and fluid work environment can mean fast and frequently unexpected organizational changes, greater responsibilities, and new projects and initiatives. Being a confident,...

The status quo in an organization functions as the baseline upon which all employees operate. However, this does not mean alternate perspectives and solutions should not be considered. As an organization grows, so too must the status quo. You will learn how to reframe organizational issues to...

What makes a brand successful? We will explore this question considering the brand planning process and case studies of contemporary brands from different sectors. The workshop will focus on the brand audit, brand positioning and developing brand programmes. We will review the different...

Confident, compelling, authentic and influential. That person could be you. Apply well-honed communication techniques to navigate common work challenges. This distinctive certificate program incorporates skill practice, role-play activities and real-time feedback to help you take your...

This intensive, hands-on seminar will give you a solid overview of all aspects of HR. Whether you're a recently appointed HR manager, are new to HR or have a non-HR job with HR responsibilities, this course can give you the know-how you need. Understand essential HR functions and learn to...

Business-to-business (B2B) copy and content writing require a different skillset from business-to-consumer. This highly interactive workshop shows you how to develop an effective writing style for B2B and how to engage with your different reader audiences in the different media for which you...

Pass-through entities must monitor subrecipients based on the terms of their primary Federal grant agreements and any additional organizational policies. You will develop working familiarity with a risk-based approach to monitoring, apply techniques for assessing subrecipients, and gain insight...

We negotiate every day – with employers, coworkers, employees, clients, and others. Although negotiations are ubiquitous, many of us know little about the strategy and psychology underlying them, nor do we feel particularly comfortable negotiating. This seminar will provide participants with the...

To be an effective leader, you must be able to articulate your thoughts and positions in a clear and concise manner. Professor Angela Noble-Grange of Cornell University’s Johnson Graduate School of Management draws on her own extensive experience as a speaker and communicator to guide students...

Rarely does a single factor alone predict an outcome, which is why decision making is never as simple as we would like it to be. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you will use foundations in probability to describe...

Based on the research and expertise of SHA's Professor Kate Walsh, Ph.D., this course will teach you how to diagnose your team's needs, set expectations for development, utilize conflict to augment change and continuously improve, and build team autonomy and ownership. Using tools provided in...

One of the challenges organizations face today is how to innovate. Innovation has become the modus operandi of organizational life. Every organization needs to innovate quickly to stay competitive. But what does “innovation” really mean? In simple terms, innovation is the practical application...

When faced with a large volume of unstructured data, the question quickly arises: what does this all mean? Techniques in machine learning offer the promise of a meaningful answer to that question. Unsupervised machine learning is a powerful tool that is being put to use in many disciplines. In...

Coaching is about building relationships—and it’s essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In...

Managers who are seen practicing what they preach and following through on promises enjoy dramatically enhanced credibility and loyalty. They inspire workers to perform well and even to go beyond what is asked of them. Credibility is not all it takes to be successful, but no trust or meaningful...

Being able to negotiate is a practical, everyday skill that is critical for anyone working within an organization. The good news is it’s a skill you can practice and master. Negotiation skills are ones you can use in any context and, once you master the behaviors of effective negotiation, you...

All leadership is change leadership. Good leadership isn’t about stagnation; it’s about moving ahead. In this course, Professor Samuel Bacharach, Ph.D. of Cornell University’s Johnson Graduate School of Management explores the fundamental, practical skills that effective leaders have...

Change can be a highly profitable opportunity for growth, or it can sink a once-successful business. How should you and your organization prepare to adapt and even thrive in the face of change and disruption? In this course, you will acquire the tools you need to evaluate change, disruption,...

Understanding why people do what they do is the foundation of all influence. When you are inaccurate in doing this, your attempt to influence others will have random and unpredictable effects. But people are complex, and as a leader, you don’t have the time or resources to decipher everyone’s...

In this course, you will create a strategy to turn a work group into a high-functioning team by evaluating challenges and applying techniques to generate positive team outcomes. Based on the research and expertise of Professor Kate Walsh, Ph.D., of Cornell University’s School of Hotel...

In this course, you will develop measures and standards of service quality, devise employee-related practices that improve learning and outcomes, and evaluate different approaches to process improvement, based on the research and expertise of SHA's Professor Rohit Verma, Ph.D. Using tools...

Leaders are responsible for encouraging the highest possible performance from their employees. Most leaders recognize that motivation is a key driver of high performance. Few leaders are skilled at choosing the right combination of approaches and tools to motivate all of their people. Cornell...

Successfully applying environmental psychology principles and theories to the design of senior living settings can powerfully enhance the quality of life for residents. Whether you're working as a designer of a new senior residential care facility, an administrator of an existing facility, or...

In this course you will define and differentiate between leadership and management, develop a strategy for overcoming new leadership challenges, and evaluate motivational techniques and determine when to use them. You will also identify the skills needed to develop relationships crucial to your...

This course will provide you with tools and concepts to develop and lead strategic organizational change. The emphasis is on cultivating your ability to assess the need for change, selecting from among viable change initiatives, motivating others to move forward, the process of transformation,...

Leaders at every level need to be able to execute on their ideas. In virtually every case, this means that leaders need to be able to persuade others to join in this execution. In order to do so, understanding how to create and utilize power in an organization is critical. In this course,...

The Statement of Work (SOW) can make or break an acquisition. Writing an effective SOW is essential to achieving best value. Not only will you practice writing each part of the SOW through a hands-on workshop, but you will also examine a SOW from a contractor’s perspective. You will learn best...

Program and project managers need a strong foundation in Federal acquisitions to successfully manage projects. Discuss the purpose and goals of Federal contracting while adhering to the Federal Acquisition Regulation (FAR). Through exercises, you will learn about the acquisition life cycle,...

The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University’s Johnson...

Leading across cultures is about adapting, communicating, thinking critically, and understanding your own biases. SHA's Dr. Jan Katz will help you explore the five key dimensions of cross-cultural leadership - Context, Risk, Linear vs. Parallel, Hierarchy, and Individualism vs. Collectivism....