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December 2, 2020

Offline courses

Kellogg School of Management
Designing operations to maximize value This program educates you on how to create a best-in-class operations strategy that integrates the customer experience, boosts financial performance and strengthens competitive advantage. In a highly interactive and collaborative learning environment,...
Dec 2—4, 2020
3 days in Cook County, Illinois, United States
7,250 USD
2 more dates
SIM Professional Development
Introduction Overall introduction to the Job of the Manager (JOMAN) Have you recently taken on added responsibilities, been preparing for a career transition, promoted or have years of work experience but not formally guided in management and leadership skills? JOMAN is a uniquely...
Dec 2—4, 2020
3 days in Singapore
1,533 USD
4 more dates
IMS
Your individual development plan may be the single most important document to advance your career. You will depart this workshop with your personal plan and the skills and tools to coach and develop Millennials and other career minded staff members on your team. Participants will learn and...
Dec 2, 2020
1 day in Los Angeles, California, United States
IMS
Successful managers realize that leadership skills, more than management skills, get results in large organizations. As organizations are downsized or re-engineered, routine management functions are being assumed by administrators while managers are expected to be leaders by developing and...
Dec 2, 2020
1 day in Cleveland, Ohio, United States
IMS
No one likes confrontation and conflict but they are inevitable in our professional and personal lives. The key to success in handling high stakes, difficult, and consequential conversations is understanding typical human behavior and your own behavioral tendencies. This session will give you...
Dec 2, 2020
1 day in St. Louis, Missouri, United States
Cambridge Judge Business School Executive Education
As a manager you need to be adept not just in your specific area of expertise, but in the way you communicate. You have to use the language of finance and accounting effectively, and understand the context in job descriptions, annual employee reviews, and when talking to international...
Dec 2—4, 2020
3 days in Cambridge, United Kingdom
4,654 USD
2 more dates
SIM Professional Development
- Phonetics, Phonics and Standard English Pronunciation Introduction It is important for employees to enunciate spoken words confidently and clearly when communicating. Correct pronunciation, clear speech and a good speaking voice are factors which contribute to employees positive corporate...
Dec 2—4, 2020
3 days in Singapore
Columbia Business School
Family businesses are the oldest and most common form of business. Yet in today’s fast-changing, volatile, and global business environment, family businesses face unique challenges that are often complicated by factors specific to their structure and to families’ traditions, cultures, and...
Dec 2—4, 2020
3 days in New York, New York, United States
7,500 USD
2 more dates
IMS
There’s an invasion quietly taking place in organizations around the world with the potential to forever change the way most workplaces function. The Millennial generation (also known as Generation Y) has entered the workforce by the millions. They are not only settling into cubicles ‘next door’...
Dec 2, 2020
1 day in Dallas, Texas, United States
IMS
In this session you will learn about 7 ways to grow your leadership abilities and foster resilience on the part of yourself and those you lead. You will receive a personal profile of your strengths and weaknesses across the 5 strengths that make an excellent and resilient leader - Integrity,...
Dec 2, 2020
1 day in Houston, Texas, United States
New York Institute of Finance
Introduction to risk management techniques including the use of standard hedging instruments, asset-liability management and integrated risk management. This course is a component of the Risk Management Professional Certificate. Prerequisite knowledge: Basic MS Excel skills Basic...
Dec 2, 2020
1 day in New York, New York, United States
Euromoney Learning Solutions
Learn the fundamentals of accounting & financial analysis, book now! Financial analysis and forecasting is a course designed to provide those wishing to acquire a detailed introduction to the subjects of accounting and financial analysis with the essential knowledge required. The course is in...
Dec 2—6, 2020
5 days in Milan, Italy
6,194 USD
1 more date
Management Concepts
Federal agencies face scrutiny from Congress and the Government Accountability Office (GAO) about the number of open grant awards – especially since the passage of the GONE Act. Federal personnel responsible for overseeing grants must take additional measures when planning and executing the...
Dec 2—3, 2020
2 days in Washington, District of Columbia, United States
Management Concepts
Ethics training for Federal agency grants personnel is not only vital to effectively monitoring awards, but is also required by law. The Office of Government Ethics requires Federal agencies to provide annual ethics training for all employees. You will go beyond standard ethics training and learn...
Dec 2, 2020
1 day in Houston, Texas, United States
Impact Factory
Networking is just a way of interacting with people - but somehow once you attach an agenda to it, it becomes awkward and difficult. Learn how to put yourself and others at ease, easily join and leave groups and how you can use your individual style to communicate with people. We won't make you...
Dec 2, 2020
1 day in London, United Kingdom
Management Concepts
The status quo in an organization functions as the baseline upon which all employees operate. However, this does not mean alternate perspectives and solutions should not be considered. As an organization grows, so too must the status quo. You will learn how to reframe organizational issues to...
Dec 2—4, 2020
3 days in Washington, District of Columbia, United States
1,079 USD
6 more dates

Online courses

New York Institute of Finance
Introduction to risk management techniques including the use of standard hedging instruments, asset-liability management and integrated risk management. This course is a component of the Risk Management Professional Certificate. Prerequisite knowledge: Basic MS Excel skills Basic...
Dec 2, 2020
Online course
School of Hotel Administration
Your marketing efforts are generating demand. While increased demand naturally drives business and success, it does come with specific sets of challenges. Mitigating these challenges requires a keen understanding of demand management. In essence, demand management requires us to ask, “How should...
Dec 2, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Dec 2, 2020
Online course
School of Hotel Administration
Today’s consumers rely less upon traditional travel agents and more on web-based research when booking travel. In this online course participants will learn to develop online strategies designed to improve their standing in Internet search results, called Search Engine Optimization (SEO), and...
Dec 2, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Dec 2, 2020
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Dec 2, 2020
Online course
School of Hotel Administration
In this course you will learn to focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. In this course you will be provided with a number of tools that enable you to select employees who have a strong service...
Dec 2, 2020
Online course
School of Hotel Administration
Learn about the decision frameworks financial professionals use to arrive at the company's optimal capital structure. Obtain a thorough understanding of the strategic considerations involved in raising funds for the purpose of investing in projects. Find out how capital structure decisions at the...
Dec 2, 2020
Online course
School of Hotel Administration
Information is essential in order for your services marketing efforts to succeed. Without relevant and accurate information, every decision you make will suffer from bad input. A well-run marketing information system captures, organizes, analyzes, and interprets data from a wide variety of...
Dec 2, 2020
Online course
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Dec 2, 2020
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
Dec 2, 2020
Online course
School of Hotel Administration
Course Focus How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage...
Dec 2, 2020
Online course
School of Hotel Administration
Your operation’s brand is comparable to having a contract with the customer, and the expectation is that value will be delivered in relative accordance with price and quality of service. But keeping food costs down is no easy task. In fact, it’s one of the most detail-oriented, scientific...
Dec 2, 2020
Online course
School of Hotel Administration
One of the most important aspects of a manager's job is to evaluate the feasibility of new initiatives and to make sound investment decisions. This includes conducting a thorough and reliable analysis using the appropriate financial decision-making tools. In this course, participants will learn...
Dec 2, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Dec 2, 2020
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Dec 2, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Dec 2, 2020
Online course
School of Hotel Administration
Pricing strategy is the central component in overall profit performance. This online course prepares participants to anticipate the impact certain pricing decisions will have on consumer demand and thrive in a highly competitive environment. Participants will learn to measure demand sensitivity...
Dec 2, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Dec 2, 2020
Online course
School of Hotel Administration
Among the swirl of activity in food and beverage service, financial management is a function that sometimes loses priority, despite its vital function. Understanding and managing your food and beverage operation’s income statement (profit and loss statement) can lead to better decision making...
Dec 2, 2020
Online course
School of Hotel Administration
Throughout this course you will learn to identify the responsibilities of a service champion and the personal characteristics that contribute to effectiveness. You will be presented with the key skills required to assess, guide, and motivate service employees’ performance. You will practice the...
Dec 2, 2020
Online course
School of Hotel Administration
When your restaurant is busy, you might think it isn't possible to generate any additional revenue. However, in this course Professor Sheryl Kimes will provide you will a set of tools you can use to optimize your table mix so it better reflects the mix of parties you have coming in through the...
Dec 2, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Dec 2, 2020
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Dec 2, 2020
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Dec 2, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Dec 2, 2020
Online course
School of Hotel Administration
In today’s world, running a successful hotel is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely...
Dec 2, 2020
Online course
School of Hotel Administration
How can you increase revenue when your restaurant is slow and not performing to capacity? In this course, Professor Kimes will discuss several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow. First you will consider how to maximize...
Dec 2, 2020
Online course
School of Hotel Administration
In today's competitive foodservice environment, owning or managing a restaurant is a challenging prospect. To increase your chances of success, you need a proven system of data-driven tools focused on profits, not just costs. In this course Professor Kimes will guide you through the restaurant...
Dec 2, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Dec 2, 2020
Online course
School of Hotel Administration
Summary statistics are one way to forecast uncertain outcomes, and the statistical results can be used to make decisions or guide strategy. Since summary statistics are based on a data sample, they typically inform intuitive decision-making. That is, the model requires interpretation which relies...
Dec 2, 2020
Online course
1,380 USD
19 more dates
School of Hotel Administration
Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing...
Dec 2, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Dec 2, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Dec 2, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Dec 2, 2020
Online course
School of Hotel Administration
Course Focus Your employees are the heart of your food and beverage operation, and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement. Understanding your role in managing and leading employees can help you to reduce costly...
Dec 2, 2020
Online course
School of Hotel Administration
Course Focus In business, we don’t often have the luxury of making one decision at a time; instead, we usually face multiple decisions at once, in highly complex situations where each decision has potentially far-reaching impacts. In this environment, professionals need a robust, quantifiable...
Dec 2, 2020
Online course
1,380 USD
18 more dates
School of Hotel Administration
Hotel guests form much of their opinion of a hotel on the design and layout of their guestrooms. To ensure success in a full-service hotel project, developers, designers, and other stakeholders must ensure that floor plans and guestroom designs will meet or exceed the expectations of their target...
Dec 2, 2020
Online course