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November 20, 2020

Offline courses

Indian Institute of Management Bangalore
Customer understanding, innovation and collaboration skills are vital to all businesses. Solving complex business problems requires understanding multiple perspectives within and outside the organization. The design thinking process covered in this program enables participants to understand the...
Nov 20—21, 2020
2 days in Bengaluru, India
1,283 USD
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International Foundation of Employee Benefit Plans
Advanced Trust Management Standards (ATMS) focuses on the application and analysis of the four key knowledge areas of effective trust management, adding breadth and depth to what is learned in FTMS and deepening the pension and health and welfare application. Together, FTMS, ATMS and MTMS...
Nov 20—21, 2020
2 days in San Antonio, Texas, United States
1,724 USD
1 more date
International Foundation of Employee Benefit Plans
Topics Funding / Investment / Finance Explain the significance of the interrelationships among benefit design, funding and investment policy decision making on effective management of all types of trusts/plans. Define risks for plans and members in funding and investing policy...
Nov 20—21, 2020
2 days in San Antonio, Texas, United States
1,724 USD
1 more date
Weatherhead School of Management
Great leaders use their whole brains but, in just the same way great athletes use their body, effort is focused where it is needed while other parts remain at ease. The adept leader moves quickly and gracefully between the two poles of thought represented by analytic and empathic thinking....
Nov 20, 2020
1 day in Cleveland, Ohio, United States
695 USD
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Lilly Family School of Philanthropy
Financial position, robustness, and flexibility are all areas that are vitally important for effective nonprofit leadership. Leaders in nonprofit organizations must understand the drivers of these components of financial strength in order to be successful in pursuing their organizational...
Nov 20—21, 2020
2 days in Indianapolis, Indiana, United States
SIM Professional Development
FISH!™ Experience is a unique experiential learning programme based on the renowned series of FISH!™ books which have sold over four million copies in 34 languages. Inspired by the world famous Pike Place Fish Market in Seattle, this programme shows how you can transform your own workplace and...
Nov 20, 2020
1 day in Singapore
ICTD International Centre for Training and Development
This course will provide participants with a sound foundation for implementing the Balanced Scorecard approach to convert organizational strategy into performance achievements. It will examine the intricate relationship between the organization’s vision and strategy and the linking elements of...
Nov 20—24, 2020
5 days in Dubai, United Arab Emirates
3,300 USD
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The College of Business and Economics at Lehigh University
This two-day program is designed for mid- and senior-level managers and is available as part of our Executive Certificate in Management and Leadership or for the Executive Certificate in Project Management. It’s been called The Other Kind of Smart. It’s the main reason people with average IQs...
Nov 20, 2020
1 day in Bethlehem, Pennsylvania, United States
1,120 USD
1 more date
Cambridge Institute of Continuing Education
Are you responsible for people in your organisation? Managing people at work can be rewarding but difficult at times, particularly when navigating the legal rights and obligations of employers and employees. This practical overview of Employment Law will provide a basic grounding in employment...
Nov 20, 2020
1 day in Cambridge, United Kingdom
Fitch Learning
Using credit card transactions as an example, this course runs through the main elements of Securitization. From why financial institutions use them for funding their businesses, to why investors like them for medium to long term investments, and to understanding why the deals appear to be so...
Nov 20, 2020
1 day in London, United Kingdom
American Management Association
In just one day, sharpen your skills to convey credibility and get results. Your writing says a lot about you. Weak writing can be a sign that you lack professionalism and credibility. Strong writing conveys that you are skilled and trustworthy. This practical 1-day course comes packed with...
Nov 20, 2020
1 day in New York, New York, United States
1,245 USD
6 more dates
Management Concepts
The key difference between cooperative agreements and other award options is substantial agency involvement. But how do you establish parameters around that involvement? You will learn to identify and select the appropriate award instrument, manage agency involvement, and take the steps necessary...
Nov 20, 2020
1 day in Washington, District of Columbia, United States
The Chartered Institute of Marketing
Organisations are increasingly recognising the importance of marketing’s role and contribution in achieving sustainable growth and profitability. This workshop will introduce you to the key marketing concepts, tools, models and requirements of modern-day marketing; the foundations on which to...
Nov 20, 2020
1 day in Birmingham, United Kingdom
The Chartered Institute of Marketing
An effective brand identity communicates how an organisation, product or service wishes to be perceived. An Identity system is essential for both differentiation and authentication and positions the brand in its marketplace. Learn with practical exercises and world-class examples, how to...
Nov 20, 2020
1 day in London, United Kingdom
American Management Association
What does your senior leadership team look like? Do you need a focused effort to promote more women into these roles? With the rising need to create a workplace culture of diversity, inclusion, and belonging, it is vital to provide the tools, resources, and space for women to prepare for...
Nov 20, 2020
1 day in Chicago, Illinois, United States
1,245 USD
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The Chartered Institute of Marketing
Marketing is critical in delivering high quality and differentiated products and services that deliver value to targeted intermediaries and end users. This workshop highlights the growing importance of marketing in organisations today. It will introduce you to the key principles of marketing and...
Nov 20, 2020
1 day in Birmingham, United Kingdom

Online courses

Dale Carnegie Training
2 Hour Workshop. Dale Carnegie believed that public speaking and storytelling are skills to be learned, not inborn abilities. Impactful storytelling requires an understanding of your audience, your topic, and your goal. In this workshop, you will learn the very same skills that Dale Carnegie...
Nov 20, 2020
Online course
Dale Carnegie Training
Committing to outstanding customer service means sometimes dealing with those not-so-pleasant customers. This interactive one-hour webinar will take you through an eight-step process for resolving customer complaints and handling each customer’s needs, no matter how challenging. What You’ll...
Nov 20, 2020
Online course
Dale Carnegie Training
A complaint doesn’t always have to be negative! This live, online workshop provides strategies for resolving complaints in a positive way that benefits everyone involved. Apply a process that addresses all the facets of a customer concern, and turns it into an opportunity to build customer...
Nov 20, 2020
Online course
Dale Carnegie Training
We all set goals for ourselves, in both our personal and professional lives. Sometimes, we rise above all challenges and achieve great things; other times, we give up or fall short. The key to achieving our goals lies in being clear about what we really want. This live online course will help you...
Nov 20, 2020
Online course
Dale Carnegie Training
Even existing customers are sometimes unaware of the options and opportunities you have to offer. It’s your job as a customer service professional to make them aware and to help them meet their needs with the variety of products and services you provide. This involves knowing when and how to...
Nov 20—22, 2020
Online course