October 2, 2020

This one-day workshop looks at coaching’s place and impact in the 21st century world of work. Within this context it considers: individual and organisational goals, challenges and constraints; latest findings from neuroscience and psychology; and, how coaching efficacy can be maintained and...

Customer loyalty is a key driver of profitable growth for businesses. The Net Promoter Score (NPS) is a globally recognized metric used by over two thirds of Fortune 500 companies such as Apple, Sony and Amazon to measure their customer loyalty. mSurvey is organizing Net Promoter Score (NPS)...

There is tremendous complexity of communication across genders. When it comes to the high-stakes games of senior management, women's communication strategies must be both sophisticated and flexible. This practical and incisive course, based on research and the experiences of working women,...

Gone are the times when board members could listen to the CFO, smile, and candidly state that finance was not their piece of cake. In a fast-changing and increasingly competitive business environment, you are expected to have a solid grasp of finance so you can best challenge the management team...

Offered in affiliation with UC Berkeley Executive Education, the Berkeley Executive Coaching Certificate Program is a ten-day intensive training for executives seeking to become better managers and leaders, as well as individuals interested in becoming executive coaches. Our certification program...

A comprehensive survey of the tools and techniques employed to construct, interpret and trade the term structure of interest rates. This course is a component of the Fixed Income Professional Certificate. Prerequisite knowledge: Intermediate MS Excel skills Elementary calculus Basic...

This course builds on the foundation and principles learned in the Dale Carnegie Course, but delves deeper into ways to make a profound impact. It is a highly interactive course, in which you will learn to communicate diplomatically, build consensus, and promote team member engagement. It’s the...

Professional development and career transitions create a more highly engaged workforce. You will learn strategies for helping employees develop new skills that provide opportunities for career growth. You will get an overview of tools used to assess natural abilities, skills, motivators, and...

A comprehensive survey of the tools and techniques employed to construct, interpret and trade the term structure of interest rates. This course is a component of the Fixed Income Professional Certificate. Prerequisite knowledge: Intermediate MS Excel skills Elementary calculus Basic...