October 2, 2020

From digital payments to peer-to-peer lending, innovations in financial technology continue to capture the attention of businesses and consumers alike. The financial services industry increasingly faces disruption to the value chain, putting incumbent organizations on notice. But why are...

There is tremendous complexity of communication across genders. When it comes to the high-stakes games of senior management, women's communication strategies must be both sophisticated and flexible. This practical and incisive course, based on research and the experiences of working women,...

The role of a coach or mentor can have a significant positive impact on people’s lives—at work, in an association or team, and even amongst family and friends. In fact, a great coach/mentor can help improve a company’s morale and environment by inspiring employees looking for advice and...

Customer loyalty is a key driver of profitable growth for businesses. The Net Promoter Score (NPS) is a globally recognized metric used by over two thirds of Fortune 500 companies such as Apple, Sony and Amazon to measure their customer loyalty. mSurvey is organizing Net Promoter Score (NPS)...

The ability to communicate effectively is one of the most important attributes of successful managers. This course explores communication networks, behaviors, climate and barriers in organizations. It also examines the manager's role in and responsibilities for communication. Specific exercises...

Become a leader in driving continuous improvement with your team or department by applying Lean Six Sigma principles and tools. The best way to stay ahead of the competition in an uncertain economy is to improve the customer experience. That means becoming more efficient, productive and...

Master the main financial valuation methods and their meaning Be at ease reviewing and challenging financial reports presented to you Understand the risk framework put in place by companies Grasp the value behind mergers and acquisitions Gone are the times when board members could...

Sustainable Design is high on the agenda within the textiles industry, with a huge, yet under utilised potential to influence environmental and social change. On this course you will learn how to make textile design decisions to create more sustainable materials and products. This one day course...

Offered in affiliation with UC Berkeley Executive Education, the Berkeley Executive Coaching Certificate Program is a ten-day intensive training for executives seeking to become better managers and leaders, as well as individuals interested in becoming executive coaches. Our certification program...

Leadership is about informed effective action. For executives managing functional or divisional operations, this means turning strategic mandates into actionable steps while building bridges across teams, departments, and stakeholders. The Leaders Programme is focused on actions through the...

A comprehensive survey of the tools and techniques employed to construct, interpret and trade the term structure of interest rates. This course is a component of the Fixed Income Professional Certificate. Prerequisite knowledge: Intermediate MS Excel skills Elementary calculus Basic...

This course builds on the foundation and principles learned in the Dale Carnegie Course, but delves deeper into ways to make a profound impact. It is a highly interactive course, in which you will learn to communicate diplomatically, build consensus, and promote team member engagement. It’s the...

Responsible investing has seen a growth in interest from investors in recent years. Investors are increasingly looking for funds that offer environmental, social and governance (ESG) factors, which enhance the value of a fund’s performance. This introductory course reviews the key motivations...

In today’s fast-moving digital economy, we see a constant flow of innovations, disruptive business models and sometimes chaos that are transforming the businesses in many industries, even faster than they can ever imagine. Digital Agility refers to the ability of an organisation and its leaders...

Professional development and career transitions create a more highly engaged workforce. You will learn strategies for helping employees develop new skills that provide opportunities for career growth. You will get an overview of tools used to assess natural abilities, skills, motivators, and...

4 Session Seminar. This set of four, 3-hour workshops will help influence team outcomes and create cooperation through diplomatic and tactful communication. You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and...

2 Session Seminar. Experience Marshall Goldsmith’s incredibly effective methodologies, combined with Dale Carnegie’s world-renowned training for a course you’ll never forget. This dynamic online course is perfect for any business professional ready to take success to the next level. Over a...

Delegation isn’t just about moving stuff off your plate. It’s about developing others while efficiently achieving specific organizational outcomes. Delegation takes some work on a leader’s part to determine who is ready for specific assignments and who can take ownership, while not taking...

Learn how to ‘get out of your own way’ Guided self-coaching is a quick and effective way of moving forward to embrace opportunity by overcoming personal challenges and maximizing your professional potential. In six modules, taken over six weeks, this e+ Online Program involves using your...

This workshop is designed to give you guidance, tools, and techniques for simplifying complex information when presenting to diverse audiences. Backed by research, you’ll explore processes and strategies for not only making complex information more clear, but more compelling. You’ll walk away...

A comprehensive survey of the tools and techniques employed to construct, interpret and trade the term structure of interest rates. This course is a component of the Fixed Income Professional Certificate. Prerequisite knowledge: Intermediate MS Excel skills Elementary calculus Basic...

Taking on a new role? Aiming for a big promotion? Learn to lead yourself and your organization forward in the Values-Based Leadership program. Blending ethical leadership principles with contemporary management trends and practices, this course will equip participants with the core competencies...

To create a culture of high performance, it's critical to instill in your team the importance of individual, team, and development goals. In this two-hour virtual session, participants work with a Dale Carnegie experienced instructor to learn how to build employee engagement that drives positive...

Transform yourself from inexperienced speaker to skilled presenter. In this 1-day seminar, you’ll learn to communicate effectively and persuasively and become comfortable with your own style. Develop key presentation skills and learn how to present your ideas with conviction, control, and...