October 2, 2020

This one-day workshop looks at coaching’s place and impact in the 21st century world of work. Within this context it considers: individual and organisational goals, challenges and constraints; latest findings from neuroscience and psychology; and, how coaching efficacy can be maintained and...

The role of a coach or mentor can have a significant positive impact on people’s lives—at work, in an association or team, and even amongst family and friends. In fact, a great coach/mentor can help improve a company’s morale and environment by inspiring employees looking for advice and...

Customer loyalty is a key driver of profitable growth for businesses. The Net Promoter Score (NPS) is a globally recognized metric used by over two thirds of Fortune 500 companies such as Apple, Sony and Amazon to measure their customer loyalty. mSurvey is organizing Net Promoter Score (NPS)...

There is tremendous complexity of communication across genders. When it comes to the high-stakes games of senior management, women's communication strategies must be both sophisticated and flexible. This practical and incisive course, based on research and the experiences of working women,...

Become a leader in driving continuous improvement with your team or department by applying Lean Six Sigma principles and tools. The best way to stay ahead of the competition in an uncertain economy is to improve the customer experience. That means becoming more efficient, productive and...

Master the main financial valuation methods and their meaning Be at ease reviewing and challenging financial reports presented to you Understand the risk framework put in place by companies Grasp the value behind mergers and acquisitions Gone are the times when board members could...

A comprehensive survey of the tools and techniques employed to construct, interpret and trade the term structure of interest rates. This course is a component of the Fixed Income Professional Certificate. Prerequisite knowledge: Intermediate MS Excel skills Elementary calculus Basic...

Offered in affiliation with UC Berkeley Executive Education, the Berkeley Executive Coaching Certificate Program is a ten-day intensive training for executives seeking to become better managers and leaders, as well as individuals interested in becoming executive coaches. Our certification program...

Sustainable Design is high on the agenda within the textiles industry, with a huge, yet under utilised potential to influence environmental and social change. On this course you will learn how to make textile design decisions to create more sustainable materials and products. This one day course...

This course builds on the foundation and principles learned in the Dale Carnegie Course, but delves deeper into ways to make a profound impact. It is a highly interactive course, in which you will learn to communicate diplomatically, build consensus, and promote team member engagement. It’s the...

Responsible investing has seen a growth in interest from investors in recent years. Investors are increasingly looking for funds that offer environmental, social and governance (ESG) factors, which enhance the value of a fund’s performance. This introductory course reviews the key motivations...

In today’s fast-moving digital economy, we see a constant flow of innovations, disruptive business models and sometimes chaos that are transforming the businesses in many industries, even faster than they can ever imagine. Digital Agility refers to the ability of an organisation and its leaders...

Professional development and career transitions create a more highly engaged workforce. You will learn strategies for helping employees develop new skills that provide opportunities for career growth. You will get an overview of tools used to assess natural abilities, skills, motivators, and...

Learn how to ‘get out of your own way’ Guided self-coaching is a quick and effective way of moving forward to embrace opportunity by overcoming personal challenges and maximizing your professional potential. In six modules, taken over six weeks, this e+ Online Program involves using your...

A comprehensive survey of the tools and techniques employed to construct, interpret and trade the term structure of interest rates. This course is a component of the Fixed Income Professional Certificate. Prerequisite knowledge: Intermediate MS Excel skills Elementary calculus Basic...