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July 16, 2020

Offline courses

Sloan School of Management
Jul 16—17, 2020
2 days in Cambridge, Massachusetts, United States
5,100 USD
1 more date
Disney Institute
Discover Why Delivering Exceptional Customer Service is All in the Details. Disney Institute shares the operational practices used to serve Guests at our parks and resorts for over 60 years. We know that excellent service does not simply come from a friendly smile or easy transaction. It results...
Jul 16, 2020
1 day in Anaheim, California, United States
1,750 USD
28 more dates
IMS
This course is brought to you by Dr. Daren Martin who is known as The Culture Architect. Great company cultures do not happen by default, they happen by design. Knowing how to create a great company culture in your work environment or on your team is one of the most valuable skills you can...
Jul 16, 2020
1 day in Washington, District of Columbia, United States
Sloan School of Management
Jul 16—17, 2020
2 days in Cambridge, Massachusetts, United States
3,900 USD
1 more date
Galilee International Management Institute
This programme is delivered in Israel by representatives of different Israeli and Palestinian groups, adding another layer of engagement with the core issues of the region’s current reality as it is lived. One of the primary objectives is to enable participants interested in the...
Jul 16—28, 2020
13 days in Nahalal, Israel
1,140 USD
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SIM Professional Development
Introduction Business today, is characterized by change and presents challenges to anyone attempting to lead and manage a business. What was once a stable and predictable environment is today a global arena with new competitors, changing technology and shifting markets and fluctuating...
Jul 16—17, 2020
2 days in Singapore
824 USD
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McCourt School of Public Policy
Dramatic economic shifts, accelerated changes in communication, and the failure of classic institutions have lead to a vast amount of global confusion. Previously, as seen in a number of sectors over the past several decades, design has been used as a systematic approach toward solving wicked...
Jul 16—17, 2020
2 days in Washington, United States
1,995 USD
1 more date
Leonard N. Stern School of Business
We illustrate a streamlined and structured framework to analyze business drivers of companies from a wide range of industries, excluding financial services. This helps us understand their business model, drill into their financial statements, and assess competitive advantage. The analysis...
Jul 16—18, 2020
3 days in New York, New York, United States
5,400 USD
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CEIBS
In an increasingly competitive market, leadership now plays a decisive role in business success. For this reason, more and more enterprises have made an all-out effort to develop the leadership of their management teams. Executives’ coaching skills – an integral part of leadership – has been...
Jul 16—18, 2020
3 days in Beijing, China
4,954 USD
2 more dates
SIM Professional Development
(formerly known as Essential Business Etiquette) Introduction Stand out from the crowd and enhance your professional image with business etiquette skills to better your relationships with customers and business associates. Benefits to You Business Outcomes Projecting a...
Jul 16—17, 2020
2 days in Singapore
Cranfield School of Management
The Selling Your Business Masterclass prepares owner-managers for a profitable exit from their business. All key stages of how to prepare a business for sale are addressed over two residential days at Cranfield Management Development Centre. Course structure The programme is held over two...
Jul 16—17, 2020
2 days in Cranfield, United Kingdom
2,257 USD
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SIM Professional Development
(formerly known as Managing Relations @ Work for Administrative Professionals) Introduction Productivity cannot exist without productive relationships. So how good are your relationships with your colleagues, boss and customers? According to a study by the Gallup Organization, people who...
Jul 16—17, 2020
2 days in Singapore
SIM Professional Development
Introduction Increasingly, managers are working in work environments where employees have different backgrounds in personalities, cultures, demographics & experiences. Employees from different backgrounds bring their own unique work styles and communication styles to the job. How can a...
Jul 16—17, 2020
2 days in Singapore
Weatherhead School of Management
Resilience is the ability to bounce back from life’s challenges with confidence, and also to grow and develop in new ways. In this program we present specific skill development tools and frameworks to develop resilience by focusing on seven core competencies: Emotion Regulation, Impulse Control,...
Jul 16, 2020
1 day in Cleveland, Ohio, United States
695 USD
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IMS
This program is based on the best selling McGraw-Hill book Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, co-authored by Dr. Rick Brinkman and Dr. Rick Kirschner, which has been translated into 25 languages. Dr. Brinkman says, "Communication is like a...
Jul 16, 2020
1 day in New York, New York, United States
Management Concepts
As organizations become increasingly fast-paced and complex, leaders are tasked with making more decisions, more quickly while still considering the impact on their employees, teams, and organizations. Effective leaders apply critical thinking skills holistically to make countless decisions each...
Jul 16, 2020
1 day in Washington, District of Columbia, United States
Management Concepts
As required by both statutory and regulatory actions, Integrated Project Teams (IPT) have become a standard requirement for many federal government project and program environments. However, some audits have shown that many IPTs are in name only – without impacting program/project success. In...
Jul 16—17, 2020
2 days in Washington, District of Columbia, United States
1,399 USD
9 more dates
Management Concepts
You will develop working familiarity with a risk-based approach to monitoring, apply techniques for assessing recipients, and gain insight into potential problem areas in grants administration. These insights inform how you can ensure proper spending of Federal funds on approved activities. This...
Jul 16—17, 2020
2 days in Minneapolis, Minnesota, United States
Management Concepts
Customer service has always been an integral part of business or agency mission, but social media has made the customer experience more easily shared with and visible to everyone. Recognizing and interpreting customer concerns at all levels of the organization will help you address issues before...
Jul 16—17, 2020
2 days in Albuquerque, New Mexico, United States
Management Concepts
HR professionals must use data to inform decision-making and to make strategic business recommendations. You will gain an understanding of why and how analytics are used in HR, learn and apply an Analytics Process Model, and, using Microsoft Excel®, derive the most relevant data and techniques...
Jul 16—17, 2020
2 days in Washington, District of Columbia, United States
Management Concepts
Federal agencies face scrutiny from Congress and the Government Accountability Office (GAO) about the number of open grant awards – especially since the passage of the GONE Act. Federal personnel responsible for overseeing grants must take additional measures when planning and executing the...
Jul 16—17, 2020
2 days in Washington, District of Columbia, United States
Management Concepts
Market research is the foundation of acquisition strategy. Understanding the relevant industry practices, commercial solutions, and potential services that meet organizational requirements enables contracting personnel to make the best choices for their agency. You will learn and apply the basic...
Jul 16, 2020
1 day in Washington, District of Columbia, United States
Management Concepts
Gaining a deep understanding and insight into Federal budgeting and accounting is challenging for accountants and budgeteers alike. Eliminate your insecurities about the requirements of Federal budgeting and accounting with an introduction to these functions, as well as their integration into the...
Jul 16—17, 2020
2 days in Washington, District of Columbia, United States
Management Concepts
Federal HR personnel often provide customer service to internal stakeholders, and delivering exceptional service can in turn enhance others’ job performance. You will learn how to work with customers in the Federal arena by delivering excellent customer service through root cause analysis,...
Jul 16—17, 2020
2 days in Washington, District of Columbia, United States