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July 15, 2020

Offline courses

Harvard Business School
Jul 15—18, 2020
4 days in Boston, Massachusetts, United States
10,000 USD
1 more date
Weatherhead School of Management
An increasing number of studies in leadership effectiveness show that accurate self-awareness is essential to great leadership. Self-awareness is considered one of the most essential interpersonal skills to effective leadership. In fact, self-awareness has predicted: Individual and...
Jul 15, 2020
1 day in Cleveland, Ohio, United States
Harvard Graduate School of Design
Jul 15—17, 2020
3 days in Cambridge, Massachusetts, United States
2,150 USD
Explore
Center for Creative Leadership
Managing others requires new skills to handle new challenges. Maximizing Your Leadership Potential guides participants in making the shift from successful individual contributor to effective manager – one of the biggest and most difficult transitions for any leader. Understanding others,...
Jul 15—17, 2020
3 days in Greensboro, North Carolina, United States
4,400 USD
38 more dates
American Management Association
Gain a practical, proven-in-action method for creating innovative and successful training programs. This comprehensive program for powerful instructional design takes you through the steps of building a training program: analyzing training needs, planning an interactive program, creating...
Jul 15—17, 2020
3 days in San Francisco, California, United States
2,345 USD
8 more dates
Galilee International Management Institute
Our Project Management Programme is designed for people in management positions in all sectors - social, corporate, private, public and political. It covers the most effective methods; from budgeting and timelines to team management, monitoring and evaluation. Participants will be presented with...
Jul 15—28, 2020
14 days in Nahalal, Israel
2,770 USD
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IMS
Organizations today must understand and leverage 7 critical attributes of cohesive, productive and resilient teams. This 1 day interactive course guides participants through a learning experience to develop the seven attributes and behaviors that are critical to high productivity and...
Jul 15, 2020
1 day in Rosemont, Illinois, United States
Duke Corporate Education
Design Thinking for Results engages you in a discussion about an iterative design process which bridges imagination and implementation to help organisations rapidly and incrementally address complex challenges, create value and grow. This course is a highly interactive experiential workshop. ...
Jul 15—17, 2020
3 days in Sandton, South Africa
1,548 USD
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New York Institute of Finance
This course is a comprehensive survey of fixed income instruments and the markets in which the instruments are traded. Participants will learn how to compute yield- and risk measures for government bonds, corporate bonds and mortgage securities. The emphasis is on the development of a...
Jul 15—16, 2020
2 days in New York, New York, United States
1,591 USD
3 more dates
SIM Professional Development
Overall introduction to the Job of the Manager (JOMAN) Have you recently taken on added responsibilities, been preparing for a career transition, promoted or have years of work experience but not formally guided in management and leadership skills? JOMAN is a uniquely designed programme to...
Jul 15—17, 2020
3 days in Singapore
1,191 USD
4 more dates
Disney Institute
Enhance Your Work Culture, Improve Your Business Outcomes At Disney Institute, we believe engaged employees, performing at their best, have the greatest impact on outcomes. Everyone is important to a productive work culture—not just human resources professionals. Therefore, the sustained quality...
Jul 15, 2020
1 day in Anaheim, California, United States
1,750 USD
18 more dates
Texas LBJ School
Today's managers and leaders frequently find themselves in forums where they must formally present information clearly, accurately, and often in a limited time frame. This session will provide strategies for planning, preparing, and delivering effective presentations. Participants will identify...
Jul 15—16, 2020
2 days in Austin, Texas, United States
IMS
Leadership presence is a blending of personal and interpersonal skills that send all the right signals. It's how you show up and contribute in meetings. It's projecting confidence and keeping your poise under pressure. It's presenting ideas in ways that increase your credibility. It's deepening...
Jul 15, 2020
1 day in Blacklick, Ohio, United States
SIM Professional Development
Introduction Leading and managing a project successfully requires rigorous discipline, nimble thinking and proactive planning. This programme provides a toolkit which focuses on the five phases of project management - initiating, planning, executing, controlling and closing. It provides an...
Jul 15—17, 2020
3 days in Singapore
1,389 USD
2 more dates
SIM Professional Development
Previously known as "Presentation Strategies for Leaders and Managers" Introduction “Half the world is composed of people who have something to say and the other half who have nothing to say and keep on saying it.” Robert Frost It is important that today’s leaders, managers and executives...
Jul 15—17, 2020
3 days in Singapore
1,191 USD
2 more dates
Nelson Mandela University Business School
Jul 15—16, 2020
2 days in Port Elizabeth, South Africa
IMS
Get to the heart of what it takes to develop people so they can conquer more complex roles and create a path toward fulfilling their aspirations. The best mentors go well beyond story-telling and teaching concepts; they excel as masters of development, leveraging the relationship for maximum...
Jul 15, 2020
1 day in Springfield, Pennsylvania, United States
475 USD
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Dale Carnegie Training
Dale Carnegie for Young Adults is designed to prepare young people for the here and now. It provides skills they need to set and achieve goals, and perform to their full potential – at school, home, and work. The curriculum was developed with feedback from students and consists of eight weeks,...
Jul 15—17, 2020
3 days in South San Francisco, California, United States
1,195 USD
15 more dates
Texas LBJ School
This course focuses exclusively on the legal environment and the legal aspects of contracting for construction projects. It begins with an overview of the law including general contract law and construction-specific legal provisions as well as the application of tort (personal injury) law to...
Jul 15—16, 2020
2 days in Austin, Texas, United States
435 USD
Explore
CIPD
Build your knowledge and understanding of a range of core HR activities underpinning effective HR practice, with this two day course. This crucial HR in Practice course provides an excellent overview of human resources in practice. Its participative nature makes this an ideal opportunity for you...
Jul 15—16, 2020
2 days in London, United Kingdom
1,430 USD
8 more dates
GIBS Business School
Understand the ins and outs of merging and acquiring and build the capabilities to succeed in the process. Corporate mergers and acquisitions play a significant role in many companies' value and growth strategies. If designed and executed successfully, these strategies will help your company...
Jul 15—16, 2020
2 days in Johannesburg, South Africa
1,173 USD
Explore
Georgia Tech Professional Education
Learn efficient project management techniques focused on reducing risk, improving communication, and reducing project completion times in the Streamlining Project Management Process for Manufacturing course. By the end of this course, you'll be able to demonstrate the importance of...
Jul 15, 2020
1 day in Atlanta, Georgia, United States
Harvard DCE
Jul 15—16, 2020
2 days in Cambridge, Massachusetts, United States
2,895 USD
13 more dates
Kellogg School of Management
Maximize Your Impact as a School Leader School leaders face significant pressures and challenges while leading schools in today’s uncertain world and our shifting educational landscape. This unique learning experience offers school leaders the chance to enhance their management capabilities...
Jul 15—16, 2020
2 days in Chicago, Illinois, United States
1,150 USD
Explore
Fitch Learning
The overall goal of this interactive three day workshop is to provide participants with structured approach to analysing the credit risk of banks and the skills to make an independent assessment of the strengths and weaknesses of a bank. Key Learning Outcomes: Use a structured approach to the...
Jul 15—17, 2020
3 days in New York, New York, United States
3,895 USD
13 more dates
Harvard Graduate School of Education
Jul 15—23, 2020
12 days in Cambridge, Massachusetts, United States
9,625 USD
Explore
School of Continuing Studies
In this foundational course in learning how to coach leaders, students will learn fundamental distinctions, concepts and models that help coaches work effectively with leaders. In addition, aspiring coaches will learn about the necessity of working on their own development, and will be introduced...
Jul 15—17, 2020
3 days in Washington, District of Columbia, United States
2,230 USD
3 more dates
IMS
Do you struggle with problem employees that challenge you at every turn? Does it seem like these people enjoy "debating" you more than contributing to the goals of your organization? Have you ever had a proposal flounder simply because the room was resistant to change? Many communication experts...
Jul 15, 2020
1 day in Woodbridge Township, New Jersey, United States
ASPE | Techtown
Advanced Certified ScrumMaster (A-CSM) is an in-depth two-day immersion into the world of the ScrumMaster role. The class explores Agile Facilitation and Agile Coaching and how the ScrumMaster uses these skills to support the team, the Product Owner and the Organization. The class is full of...
Jul 15—16, 2020
2 days in Madison, Ohio, United States
1,595 USD
3 more dates
American Management Association
Learn why successful work relationships help build successful careers! In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport...
Jul 15—17, 2020
3 days in New York, New York, United States
2,545 USD
35 more dates
American Management Association
Ignite commitment and help your employees reach their greatest potential. Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an...
Jul 15—17, 2020
3 days in Denver, Colorado, United States
2,745 USD
32 more dates
NUS Institute of Systems Science
Campaign analytics course enable participants to apply data analytics for designing, execution and monitoring marketing campaigns for achieving stated business growth. Companies these days have access to large customer databases that can be leveraged to facilitate personalized, one-to-one...
Jul 15—17, 2020
3 days in Singapore
2,144 USD
1 more date
American Management Association
Get the skills and knowledge to accomplish what so many others don’t—the successful implementation of strategic goals. Whether it’s entering new markets, repositioning, outsourcing, or undertaking new initiatives or technology, execution of strategic goals is often a graveyard of good...
Jul 15—17, 2020
3 days in New York, New York, United States
2,745 USD
5 more dates
Management Concepts
The Office of Management and Budget's (OMB) Uniform Guidance (2 CFR 200) guides the performance measurement and management activities required for all Federal financial assistance awards. Develop a foundational understanding of performance measurement approaches and the specific requirements and...
Jul 15—16, 2020
2 days in Washington, District of Columbia, United States
American Management Association
Gain the core management skills you need to succeed! Successful managers get things done. Learn the art of management that sets you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication,...
Jul 15—16, 2020
2 days in Nashville, Tennessee, United States
2,545 USD
88 more dates
American Management Association
Take your public speaking to the next level! Speak, present and communicate with poise, power and persuasion. From presentations to public speeches, your effectiveness as an executive and future career hinge on your ability to step up to the podium, command attention and transform every...
Jul 15—17, 2020
3 days in New York, New York, United States
2,545 USD
18 more dates
American Management Association
Get skills to effectively meet the increasing demands of the controller’s role Your immediate takeaway Identify the four quadrants of the controller’s role and their scope Protect your company’s finances in changing financial climates Be a more valued business partner in your company’s...
Jul 15—17, 2020
3 days in Chicago, Illinois, United States
2,545 USD
6 more dates
American Management Association
Join millions of team leaders who have trusted the expert faculty at AMA for their executive leadership training needs. When you have to wonder about your organization's future every day of every work week, it's vital to be well equipped to optimize your company's performance—as well as your own...
Jul 15—17, 2020
3 days in New York, New York, United States
2,745 USD
43 more dates
Impact Factory
This is a practical day, filled with exercises, games and discussion. You'll practise ways to handle difficult or tricky situations. And you'll go away with a set of personalised skills you can use immediately. Course Objectives: How Communications Works Active Listening and...
Jul 15, 2020
1 day in London, United Kingdom
Management Concepts
Auditors responsible for Federal financial audit statements ensure organizations comply with the requirements of legislation such as the Chief Financial Officers (CFO) Act. With an obligation to the American public of ensuring accountability and transparency of tax dollar spending, auditors must...
Jul 15—17, 2020
3 days in Washington, District of Columbia, United States
American Management Association
Join the technical professionals who are enhancing their team-building and leadership skills with AMA Leaders of technical professionals face a substantial challenge: to achieve successful task completion through positive work relationships. Leadership team development is your ticket to getting...
Jul 15—17, 2020
3 days in Chicago, Illinois, United States
2,445 USD
10 more dates
American Management Association
Identify and overcome unconscious bias to advance inclusiveness in your organization Is unconscious bias hurting your team and your organization? Is it having a negative impact on your career or the careers of fellow employees? A crucial step toward an inclusive work environment is developing...
Jul 15, 2020
1 day in Atlanta, Georgia, United States
1,245 USD
4 more dates
Management Concepts
Internal controls are integral to effective grants management. In order to conduct effective internal controls, grants managers need a foundational knowledge of Government Accountability Office (GAO) standards, risk management, and requirements outlined in 2 CFR 200. You will practice applying...
Jul 15—16, 2020
2 days in Denver, Colorado, United States
Management Concepts
Some believe that successfully navigating relationships is an inherent quality that can’t be learned—but this is not true. Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication...
Jul 15—17, 2020
3 days in Tysons, Virginia, United States
1,079 USD
12 more dates
American Management Association
Speak out with confidence—Become an Assertive Business Woman. In todays ever changing business environment it is vital for women to have an assertive voice in business. Assertiveness techniques, when used effectively, can enhance almost every aspect of your job and life — Knowing which tools and...
Jul 15—17, 2020
3 days in Anaheim, California, United States
2,545 USD
23 more dates
Euromoney Learning Solutions
Learn the rationale for debt financing, borrowers & debt capital markets The Primary Markets have always been the main focus of attention by competing banks and by the media when looking at the international capital markets. And yet to date there exists no comprehensive guide as to how the debt...
Jul 15—17, 2020
3 days in London, United Kingdom
4,636 USD
1 more date
Management Concepts
Coaching employees is one of the most challenging aspects of supervising. Helping them gain new insights and make effective decisions can empower them to improve competence and align their work with the organization’s mission. The Anytime Coaching model provides supervisors with approaches to...
Jul 15—17, 2020
3 days in Washington, District of Columbia, United States
1,079 USD
4 more dates
American Management Association
An intensive three-day executive leadership training event that explores your role as a leader, visionary and strategic thinker! Executive leadership training is the first step on the road to achieving your potential as a leader. You’ll come away with an understanding of what makes executive...
Jul 15—17, 2020
3 days in San Francisco, California, United States
2,895 USD
8 more dates
American Management Association
Thousands of salespeople have prospered by attending AMA’s most popular professional sales training seminar. No matter how great your product or service is, or how talented a salesperson you are, you will not be able to close the deal if you cannot tell your clients how what you’re selling will...
Jul 15—17, 2020
3 days in Arlington, Washington, United States
2,445 USD
8 more dates

Online courses

New York Institute of Finance
This course is a comprehensive survey of fixed income instruments and the markets in which the instruments are traded. Participants will learn how to compute yield- and risk measures for government bonds, corporate bonds and mortgage securities. The emphasis is on the development of a...
Jul 15—16, 2020
Online course
1,591 USD
3 more dates
IFF Training
Course Structure The course takes place over 16 weeks and comprises eight core units. The units will be released every two weeks from the start of the course. Download the units or study completely online. Assessment and Postgraduate Certification At the end of each unit there is an...
Jul 15—Nov 4, 2020
Online course
3,680 USD
1 more date
IFF Training
Course Structure The course takes place over 16 weeks and comprises six core units, followed by two elective pathways (which participants choose between). The units will be released every two weeks from the start of the course. Download the units or study completely online. Assessment...
Jul 15—Nov 4, 2020
Online course
4,056 USD
1 more date
School of Hotel Administration
Your marketing efforts are generating demand. While increased demand naturally drives business and success, it does come with specific sets of challenges. Mitigating these challenges requires a keen understanding of demand management. In essence, demand management requires us to ask, “How should...
Jul 15, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Jul 15, 2020
Online course
School of Hotel Administration
Course Focus Group events, conferences and negotiated business bookings frequently account for over 50% of hotel room reservations. This course will prepare participants to develop their own data-driven, systematic approach to group pricing. Participants will also learn how to anticipate...
Jul 15, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Jul 15, 2020
Online course
School of Hotel Administration
In this course you will learn to focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. In this course you will be provided with a number of tools that enable you to select employees who have a strong service...
Jul 15, 2020
Online course
School of Hotel Administration
While guests may not see much of the “back-of-house” areas of a hotel, the functions these areas serve are critical in full-service hotels. The rooms division must clean and support guestrooms; the kitchen and wait staff must prepare and serve fine food and beverages; the front office and...
Jul 15, 2020
Online course
School of Hotel Administration
Today there are well over a hundred recognized styles of beer. While it may not be feasible to study each individual style, after completing this course, you will know the main groupings of beer and what differentiates them. An examination of beer styles includes an understanding of judging...
Jul 15, 2020
Online course
School of Hotel Administration
Learn about the decision frameworks financial professionals use to arrive at the company's optimal capital structure. Obtain a thorough understanding of the strategic considerations involved in raising funds for the purpose of investing in projects. Find out how capital structure decisions at the...
Jul 15, 2020
Online course
School of Hotel Administration
The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right...
Jul 15, 2020
Online course
1,380 USD
15 more dates
School of Hotel Administration
Information is essential in order for your services marketing efforts to succeed. Without relevant and accurate information, every decision you make will suffer from bad input. A well-run marketing information system captures, organizes, analyzes, and interprets data from a wide variety of...
Jul 15, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Jul 15, 2020
Online course
School of Hotel Administration
Technology- and Internet-savvy consumer behaviors have fundamentally changed the way in which revenue is managed. This online course encourages those schooled or experienced in traditional revenue management to elevate and fine-tune their approach to price manipulation, length of stay, and demand...
Jul 15, 2020
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
Jul 15, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Jul 15, 2020
Online course
School of Hotel Administration
How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage operation. They...
Jul 15, 2020
Online course
School of Hotel Administration
Your operation’s brand is comparable to having a contract with the customer, and the expectation is that value will be delivered in relative accordance with price and quality of service. But keeping food costs down is no easy task. In fact, it’s one of the most detail-oriented, scientific...
Jul 15, 2020
Online course
School of Hotel Administration
In this course, you will discover how catering and special events are different from other food and beverage businesses and examine recommended strategies for effectively communicating with your clients. Next, you will explore the economics of catering and special events and develop strategies...
Jul 15, 2020
Online course
Management Concepts
Today’s workplaces include five generations of employees, adding a layer of complexity to how we communicate and work together. Generational differences between colleagues can provide many benefits to a team or organization. You will learn to work successfully alongside all coworkers by taking an...
Jul 15, 2020
Online course
School of Hotel Administration
In this course, you will see that brand activation is much more than clever communications or perfectly placed messages. You will begin developing your skills in brand activation by identifying and analyzing a brand target market and determining consumer insights that will prepare you to create...
Jul 15, 2020
Online course
School of Hotel Administration
One of the most important aspects of a manager's job is to evaluate the feasibility of new initiatives and to make sound investment decisions. This includes conducting a thorough and reliable analysis using the appropriate financial decision-making tools. In this course, participants will learn...
Jul 15, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Jul 15, 2020
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Jul 15, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Jul 15, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Jul 15, 2020
Online course
School of Hotel Administration
Among the swirl of activity in food and beverage service, financial management is a function that sometimes loses priority, despite its vital function. Understanding and managing your food and beverage operation’s income statement (profit and loss statement) can lead to better decision making...
Jul 15, 2020
Online course
School of Hotel Administration
Whether you are a coffee house, restaurant, or even a cocktail bar, your beverage program can have a big impact on your profitability, but it comes with a good deal of risk. Understanding everything that is involved in offering wine, beer, spirits, and nonalcoholic beverages, and applying...
Jul 15, 2020
Online course
School of Hotel Administration
Throughout this course you will learn to identify the responsibilities of a service champion and the personal characteristics that contribute to effectiveness. You will be presented with the key skills required to assess, guide, and motivate service employees’ performance. You will practice the...
Jul 15, 2020
Online course
School of Hotel Administration
In order for developers and designers to successfully design a full-service hotel, they must have a strong grounding in foundational concepts relevant to the hospitality industry. These include market segmentation, hotel types and classifications, hotel branding, and the players involved in a...
Jul 15, 2020
Online course
School of Hotel Administration
When your restaurant is busy, you might think it isn't possible to generate any additional revenue. However, in this course Professor Sheryl Kimes will provide you will a set of tools you can use to optimize your table mix so it better reflects the mix of parties you have coming in through the...
Jul 15, 2020
Online course
Management Concepts
Revolving funds and reimbursables are integral to an organization’s ability to sustain operations. Understanding the accounting principles used in business operations is integral to the success of Federal financial managers responsible for these functions. You will learn the procedures related to...
Jul 15—17, 2020
Online course
School of Hotel Administration
In this course, you will focus on how to optimize a brand’s strategy approach to the market. By identifying opportunities and threats to a brand using Porter’s Five Forces model, you will analyze how you can strengthen a brand’s position. You will then take this analysis a step further with...
Jul 15, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Jul 15, 2020
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Jul 15, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Jul 15, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Jul 15, 2020
Online course
School of Hotel Administration
In today’s world, running a successful hotel is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely...
Jul 15, 2020
Online course
School of Hotel Administration
How can you increase revenue when your restaurant is slow and not performing to capacity? In this course, Professor Kimes will discuss several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow. First you will consider how to maximize...
Jul 15, 2020
Online course
School of Hotel Administration
In today's competitive foodservice environment, owning or managing a restaurant is a challenging prospect. To increase your chances of success, you need a proven system of data-driven tools focused on profits, not just costs. In this course Professor Kimes will guide you through the restaurant...
Jul 15, 2020
Online course
School of Hotel Administration
Today there are well over one hundred recognized styles of beer. While it may not be feasible to study each individual style, after completing this short course you will become familiar with the main groupings of beer and what differentiates them, both in style and in taste. During the course,...
Jul 15, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Jul 15, 2020
Online course
School of Hotel Administration
Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing...
Jul 15, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Jul 15, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Jul 15, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Jul 15, 2020
Online course
School of Hotel Administration
Course Focus Your employees are the heart of your food and beverage operation, and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement. Understanding your role in managing and leading employees can help you to reduce costly...
Jul 15, 2020
Online course