Yanchong (Karen) Zheng
Associate Professor of Operations Management at Sloan School of Management
Schools
- Sloan School of Management
Links
Biography
Sloan School of Management
Yanchong (Karen) Zheng is a Sloan School Career Development Professor and an Associate Professor of Operations Management at the MIT Sloan School of Management.
Karen Zheng's research studies fundamental and emerging operations management problems with a critical lens on the behavioral factors impacting human decisions, particularly in information-rich environments. Her research employs a methodology that integrates theoretical modeling of OM problems with empirical investigation of human behavior. In particular, current OM and behavioral theories serve as a normative foundation for building sound hypotheses on relevant behavioral factors, and for guiding careful analyses of these hypotheses with controlled experiments and appropriate field data. Empirical findings, in turn, inform the development of new OM models that capture missing but important behavioral factors. Karen's research goal is to establish enhanced models that can better predict human decisions and prescribe effective, actionable strategies in practice.
Some of her current research projects investigate how trust, cultural heterogeneity, and process design affect information sharing in important operations contexts; when increased supply chain transparency affects consumers' valuations of a company's social responsibility practices; how the structure and traceability of food supply chains influence the risks of economically motivated adulterations of food products; and how consumers' behavioral regularities in their purchase decisions impact retailers' revenue management strategies.
Zheng holds undergraduate and master’s degrees from Tsinghua University in China and a PhD from Stanford University.
Read about executive education
Other experts
Paul Christensen
Paul Christensen is a Clinical Professor of Finance at the Kellogg School of Management at Northwestern University where he teaches course in microfinance and international business. In addition, he serves as Associate Dean for Executive Education, overseeing all of Kellogg's non-degree programs....
Rob Hopkins
Jeremy is a serial entrepreneur, business strategist, developer, and educator. He is the founder of Strategic Data Science, which aims to make machine learning accessible to non-experts, and is a Distinguished Research Scientist at the University of San Francisco. He is also on the faculty of Sin...
Popular Courses
Leading People and Teams
ESMT
Berlin, Germany
May 28
The Positive Leader: Deep Change and Organizational Transformation
Stephen M. Ross School of Business
Ann Arbor, Michigan, United States
Jun 23
Leading Strategic Growth and Change
Columbia Business School
New York, New York, United States
Jun 10
Leading Digital Transformation
ESMT
Berlin, Germany
May 28
Private Equity: Investing and Creating Value
The Wharton School
Philadelphia, Pennsylvania, United States
Sep 8
The Manchester Leadership Development Programme
Alliance Manchester Business School
Manchester, United Kingdom
Jul 1
Looking for an expert?
Contact us and we'll find the best option for you.