Vivek Gupta

Vivek Gupta has served corporate (OMC Computers Ltd, HCL Technologies Ltd., Ericsson HP India Ltd.) and Government (All India Radio, New Delhi through UPSC's Engg. Services Exam) sector for about 14 years in various capacities at senior/ middle management levels, before joining IIM Lucknow in May 2001.

He is with the I.T. & Systems Group at IIM Lucknow and is involved in teaching/ research activities. His areas of interest in teaching and research include managing networking environment, IS/IT usage, applications, and outsourcing in organization, network security and managing various IT related information systems and data analysis.

Research

• Offshore software development in India
• Global software development
• Human dimension to technology & systems

Refereed Journals

• Gupta, Vivek., & Sushil. (2014). Influence of Relationship Quality on IS/IT Outsourcing Success: Indian Vendors Perspective. Journal of Information Technology Management, XXV(3), 1-19; ISSN #1042-1319
• Gupta, Vivek., & Sushil. (2014). IS Outsourcing Relationship: A Review of Literature. Advances in Managemen (AIM), 7(9), 1-46; E-ISSN: 2278-4551

Conference Proceedings

• Gupta, Vivek., & Venkat, Vani. (2008). Competitiveness of IT Outsourcing in BRIC countries-A comparative study. 3rd Conference on Global Competition and Competitiveness of Indian Corporates, May 29-31, 2008, IIM Lucknow
• Gupta, Vivek., & Gupta, Das, Debashish. (2008). Adoption and Use of ICT in Indian Tourism: Interventions for the top tourist destination of India. Conference on Tourism in India-Challenges Ahead. Retrieved from http://unpan1.un.org/intradoc/groups/public/documents/apcity/unpan045974.pdf
• Gupta, Vivek., & Kumar, Sushil. (2007). Influence of Relationship Quality on IS/IT Outsourcing: Indian Vendors' Perspective. Conference on Global Competition & Competitiveness of Indian Corporates, May 18-20, 2007, IIM Kozhikode

Newspaper Article

• Gupta, Vivek, "Adaptive Outsourcer,", BigByte-Network section of Economic Times, New Delhi, p. 9, 21-Jul-2005.
• Gupta, Vivek, "Cost-Centric approach to IT strategy does not work", Case-Ace section of Financial Express, Delhi, 20-Aug-2005

Teaching

• Teaching (at IIMs Lucknow, Kashipur, Rohtak, Sirmaur, and Jammu)
• Information Technology Concepts,
• Management Information Systems,
• Spreadsheet Modeling,
• I.T. and Process Outsourcing (only at Lucknow),
• Information Technology for Management (only at Lucknow),
• Financial Modeling in Excel (only at IIM Rohtak)

Education

• Ph.D., Management (submitted 2016), AKTU, Lucknow, 2018
• M.Tech., Computer Technology, I.I.T. Delhi, 1996
• P.G.D.M. (part-time), AIMA, Delhi, 1992
• B.Tech., Electronics & Communication, N.I.T. Warangal, 1987

Consulting

• I.T. usage and applications in business
• Managing network environments
• Computerisation at the Vivekananda Polyclinic, Lucknow (Enabled the management to conceptualise, concretise computerisation requirements, and select appropriate vendor for implementation)
• Video-Conferencing amongst UP districts, UPTRON, Lucknow (Understanding the requirements and offered suggestions for implementation and vendor selection)
• Housing Development Board of India, Lucknow (negotiated with TCS towards reducing their AMC charges levied on the software supplied to Housing board)
• Child Tracking System, a Rajasthan Govt.- World Bank Funded project.(As a part of the four-member team, helped in deciphering the technology aspects and selection of appropriate vendor for executing the project)
• TEQIP (Technical Education Quality Improvement Program), a World Bank project for enhancing the quality of engineering institutions in UP, Lucknow (Attended meetings at IET Lucknow, attended by various engineering institutes, to ascertain the role, expected to be played by the colleges)