Tuuli Mattelmäki
Associate Professor, Design, product service systems at Aalto University School of Business
Schools
- Aalto University School of Business
Links
Biography
Aalto University School of Business
Peer-reviewed scientific articles
Journal article-refereed, Original researchFragile liaisons Challenges in the cross-organisational service networks and the role of design
Hyvärinen, Jaana; Lee, Jung-Joo; Mattelmäki, Tuuli2015 in DESIGN JOURNAL (ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD)ISSN: 1460-6925Learning employee-driven innovating: Towards sustained practice through multi-method evaluation
Hasu, Mervi; Honkaniemi, Laura; Saari, Eveliina; Mattelmäki, Tuuli; Koponen, Leena2014 in JOURNAL OF WORKPLACE LEARNING (Emerald Group Publishing Ltd.)ISSN: 1366-5626What Happened to Empathic Design?
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Koskinen, Ilpo2014 in DESIGN ISSUES (MIT PRESS)ISSN: 0747-9360Design games in codesign: as a tool, a mindset and a structure
Vaajakallio, Kirsikka; Mattelmäki, Tuuli2014 in CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS (Taylor and Francis Ltd.)ISSN: 1571-0882Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic
Wetter-Edman, Katarina; Sangiorgi, Daniela; Edvardsson, Bo; Holmlid, Stefan; Grönroos, Christian; Mattelmäki, Tuuli2014 in SERVICE SCIENCE (INFORMS)ISSN: 2164-3962On designing open-ended interpretations for collaborative design exploration.
Brandt, Eva; Vaajakallio, Kirsikka; Mattelmäki, Tuuli2011 in CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS (Taylor and Francis Ltd.)ISSN: 1571-0882Storytelling Group a co-design method for service design
Kankainen, Anu; Vaajakallio, Kirsikka; Kantola, Vesa; Mattelmäki, Tuuli2011 in BEHAVIOUR AND INFORMATION TECHNOLOGY (Taylor and Francis Ltd.)ISSN: 0144-929XSomeone Else's Shoes - Using Role-Playing Games for Empathy and Collaboration in Service Design
Vaajakallio, Kirsikka; Lehtinen, Vilma; Kaario, Peter; Mattelmäki, Tuuli; Kuikkaniemi, Kai; Kantola, Vesa2010 in SWEDISH DESIGN RESEARCH JOURNAL (Taylor and Francis Ltd.)ISSN: 2000-964XSomeone Else’s Shoes - Using Role-Playing Games for Empathy and Collaboration in Service Design.
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Kuikkaniemi, Kai; Kantola, Vesa; Lehtinen, Vilma; Kaario, Peter2010 in SWEDISH DESIGN RESEARCH JOURNAL (Taylor and Francis Ltd.)ISSN: 2000-964X“It became Elvis” - Co-design lessons with Children”.
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Lee, Jung-Joo2010 in July+August 2010 issue of interactions magazine (Taylor and Francis Ltd.)ISSN: 1072-5220Three-in-One User. Study for Focused Collaboration
Keinonen, Turkka; Jääskö, Vesa; Mattelmäki, Tuuli2008 in INTERNATIONAL JOURNAL OF DESIGN (National Taiwan University of Science and Technology)ISSN: 1991-3761Probing for co-exploring
Mattelmäki, Tuuli2008 in CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS (Taylor and Francis Ltd.)ISSN: 1571-0882Applying probes from inspirational notes to collaborative insights.
Mattelmäki, Tuuli2005 in Scrivener, S. (ed.) CoDesign: International journal of CoCreation in Design and the Arts. Taylor and Francis (Taylor and Francis Ltd.)Book section, Chapters in research booksProbing – Two Perspectives to Participation
Mattelmäki, Tuuli; Lucero, Andres; Lee, Jung-Joo2016 ISBN: 9783319291536Bringing the employee back in: Integrating user-driven and employee-driven innovation in the public sector
Hasu, Mervi; Saari, Eveliina; Mattelmäki, Tuuli2011 ISBN: 978-0-85793-195-5Strategic Partnership as a Design Challenge - Applying design competence to facilitate innovation-driven relationships and activities in public organization
Hasu, Mervi; Mattelmäki, Tuuli; Ylirisku, Salu2009 How probes inform and influence the design process
Mattelmäki, Tuuli; Diedriks, E.; Lashina, T.; Lucero, A.2007 Kotiutumisen suunnittelu
Mattelmäki, Tuuli2007 ISBN: 978-951-817-944-6Active@work - design dealing with social change
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Ylirisku, Salu2007 ISBN: 1-905000-34-0Yhteis- ja osallistuvasuunnittelu
Mattelmäki, Tuuli2007 Individualised working facilities for ageing employees
Mattelmäki, Tuuli2007 ISBN: 9788846483911Collaborative Design Exploration: Envisioning Future Practices with Make Tools
Vaajakallio, Kirsikka; Mattelmäki, Tuuli2007 Probes: Studying Experiences for Design Empathy
Mattelmäki, Tuuli2003 ISBN: 951-826-708-1Conference proceedingsWhole in One Designing for Empathy in Complex Systems
Sustar, Helena; Mattelmäki, Tuuli2017 in DESIGN+POWER (Nordes.org)ISSN: 1604-9705Facilitating Service Interactions with Design Games
Hatami, Zagros; Mattelmäki, Tuuli2016 in Linköping Electronic Conference Proceedings (LINKÖPING UNIVERSITY ELECTRONIC PRESS)ISBN: 978-91-7685-738-0ISSN: 1650-3686Service Prototyping and Organizational Transformation: Playing with the Potential Problems and Solutions.
Hyvärinen, Jaana; Mattelmäki, Tuuli2015 ISBN: 978-87-90775-90-2Taking design games seriously: re-connecting situated power relations of people and materials
Agger Eriksen, Mette; Brandt, Eva; Mattelmäki, Tuuli; Vaajakallio, Kirsikka2014 ISBN: 978-1-4503-2256-0Fragile liaison - Opportunities and challenges in cross-organisational service networks
Hyvärinen, Jaana; Lee, Jung-Joo; Mattelmäki, Tuuli2014 Co-Exploring the Perception of Food and Eating
Hermannsdottir, Hafdis Sunna; Bolvik Boulsen, Sören; Mattelmäki, Tuuli; Fisker, Anna Marie2013 ISBN: 978-952-265-391-8ISSN: 2243-3376Ready-mades in empathic design
Koskinen, Ilpo; Taffe, Simone; Mattelmäki, Tuuli; Lee, Jung-Joo2013 Service co-design with the public sector - Challenges and opportunities in a healthcare context
Vaajakallio, Kirsikka; Lee, Jung-Joo; Kronqvist, Juha; Mattelmäki, Tuuli2013 ISBN: 978-1-907342-70-7Towards customer centric services; Suspension of expectations and trust
Hakio, Kirsi; Mattelmäki, Tuuli2011 Design adventures in the public sector
Hakio, Kirsi; Mattelmäki, Tuuli2011 Tracing Situated Effects of Innovative Design Methods: Inexperienced Designers' Practices
Lee, Jung-Joo; Vaajakallio, Kirsikka; Mattelmäki, Tuuli2011 ISBN: 978-1-4503-0754-3Good to see you again: Engaging Users in Design
Lucero, Andrés; Mattelmäki, Tuuli2011 Lost in CO-X - Interpretations of Co-Design and Co-Creation
Mattelmäki, Tuuli; Sleeswijk Visser, Froukje2011 ISBN: 978-94-6190-718-9Triggering the Storytelling Mode
Mattelmäki, Tuuli; Routarinne, Sara; Ylirisku, Salu2011 Navigating in the World of Services Visualizing a System of Systems
Nieminen, Johanna; Mattelmäki, Tuuli2011 Enhancing service innovations and the well-being of employees in healthcare support service.
Hasu, Mervi; Saari, Eveliina; Mattelmäki, Tuuli; Koponen, Leena2010 Who are you? Designing interpretations for new interpretations.
Mattelmäki, Tuuli; Brandt, Eva; Vaajakallio, Kirsikka2010 Creating Mock-ups of Strategic Partnerships
Mattelmäki, Tuuli; Hasu, Mervi; Ylirisku, Salu2009 Peeling Apples: Prototyping Design Experiments as Research
Mattelmäki, Tuuli; Matthews, Ben2009 “It has to be a group work!” - Co-design with Children.
Vaajakallio, Kirsikka; Lee, Jung-Joo; Mattelmäki, Tuuli2009 Designing Alternative Arrangement for Ageing Workers
Mattelmäki, Tuuli; Lehtonen, Kirsikka2006 Visiting eWorkers' Homes - Three Stories to Guide the Design of Future eWork Homes and Furniture
Soini, Katja; Heinonen, Sirkka; Mattelmäki, Tuuli2004 Mobile Probes
Soini, Katja; Hulkko, Sami; Keinonen, Turkka; Mattelmäki, Tuuli2004 ISBN: 1-58113-857-1Collecting Stories on User Experiences to Inspire Design - a Pilot
Mäkelä, Anu; Mattelmäki, Tuuli2002 Non-refereed scientific articles
Book sectionAttivare la narrazione
Mattelmäki, Tuuli2016 ISBN: 978-88-916-1240-3Muotoiluharjoituksia: palveluiden yhteissuunnittelua verkostossa
Hakio, Kirsi; Mattelmäki, Tuuli; Jyrämä, Annukka2015 ISBN: 978-952-60-6059ISSN: 1799-4837Co-creative practices in service innovation
Holmlid, Stefan; Mattelmäki, Tuuli; Sleeswijk Visser, Fraukje; Vaajakallio, Kirsikka2015 ISBN: 978-1-4471-6590-3Yhteissuunnittelu avaa uusia näkymiä julkiselle sektorille
Vaajakallio, Kirsikka; Mattelmäki, Tuuli2013 in Aalto-yliopiston julkaisusarja TAIDE + MUOTOILU + ARKKITEHTUURI (AALTO-YLIOPISTO)ISBN: 978-952-60-5023-2ISSN: 1799-4837Three games for negotiating the values, actors, activities and spatial arrangements at a university setting.
Mattelmäki, Tuuli; Vaajakallio, Kirsikka2012 ISBN: 9789063692841Yhteissuunnittelu ja palveluiden ideointi
Vaajakallio, Kirsikka; Mattelmäki, Tuuli2011 Unrefereed conference proceedingsBringing empathy in service network
Lee, Jung-Joo; Mattelmäki, Tuuli; Hyvärinen, Jaana2014 ISBN: 978-1-491-2091-6The roles of objects in collaborative workshops
Pöyry-Lassila, Päivi; Vaajakallio, Kirsikka; Salmi, Anna; Jaatinen, Miia; Holopainen, Mari; Mattelmäki, Tuuli; Smeds, Riitta2013 ISBN: 978-952-60-5236-6ISSN: 1799-4896Design for services comes to service logic
Wetter-Edman, Katarina; Sangiorgi, Daniela; Edvardsson, Bo; Holmlid, Stefan; Grönroos, Cristian; Mattelmäki, Tuuli2013 ISBN: 9788874316847Public service journeys - the introduction of networks and co-design
Hakio, Kirsi; Jyrämä, Annukka; Mattelmäki, Tuuli2011 Spicing up public journeys Storytelling as a design strategy
Viña, Sandra; Mattelmäki, Tuuli2010 Scientific books (monographs)
Book (editor)User Experience Plus.Proceedings of DPPI 2007.
Koskinen, Ilpo; Kurvinen, Esko; Mattelmäki, Tuuli; Vaajakallio, Kirsikka2007 ISBN: 978-1-59593-942-5Publications intended for professional communities
Article in professional hand or guide book or in a professional data system, or text book materialCustomer experience and service employee experience two sides of the same coin
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Roto, Virpi; Lu, Yichen2016 ISBN: 978-1-4724-8577-9Published development or research reportPalvelumuotoilu saapuu verkostojen kaupunkiin : Verkosto- ja muotoilunäkökulmia kaupungin palvelujen kehittämiseen
Jyrämä, Annukka; Mattelmäki, Tuuli2015 Public artistic and design activities
Public contribution to artistic workGenerative design games activity
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Lee, Jung-Joo2012 Spice project's final exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's final exhibition "Mitä jos...?"
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Viña, Sandra; Nieminen, Johanna2010 Työpaja: Tulevan Aalto-TaiKin rakentelua
Soini, Katja; Mattelmäki, Tuuli; Leinonen, Teemu; Luotonen, Anne2010
Fragile liaisons Challenges in the cross-organisational service networks and the role of design
Hyvärinen, Jaana; Lee, Jung-Joo; Mattelmäki, Tuuli
2015 in DESIGN JOURNAL (ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD)ISSN: 1460-6925
Learning employee-driven innovating: Towards sustained practice through multi-method evaluation
Hasu, Mervi; Honkaniemi, Laura; Saari, Eveliina; Mattelmäki, Tuuli; Koponen, Leena
2014 in JOURNAL OF WORKPLACE LEARNING (Emerald Group Publishing Ltd.)ISSN: 1366-5626
What Happened to Empathic Design?
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Koskinen, Ilpo
2014 in DESIGN ISSUES (MIT PRESS)ISSN: 0747-9360
Design games in codesign: as a tool, a mindset and a structure
Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2014 in CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS (Taylor and Francis Ltd.)ISSN: 1571-0882
Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic
Wetter-Edman, Katarina; Sangiorgi, Daniela; Edvardsson, Bo; Holmlid, Stefan; Grönroos, Christian; Mattelmäki, Tuuli
2014 in SERVICE SCIENCE (INFORMS)ISSN: 2164-3962
On designing open-ended interpretations for collaborative design exploration.
Brandt, Eva; Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2011 in CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS (Taylor and Francis Ltd.)ISSN: 1571-0882
Storytelling Group a co-design method for service design
Kankainen, Anu; Vaajakallio, Kirsikka; Kantola, Vesa; Mattelmäki, Tuuli
2011 in BEHAVIOUR AND INFORMATION TECHNOLOGY (Taylor and Francis Ltd.)ISSN: 0144-929X
Someone Else's Shoes - Using Role-Playing Games for Empathy and Collaboration in Service Design
Vaajakallio, Kirsikka; Lehtinen, Vilma; Kaario, Peter; Mattelmäki, Tuuli; Kuikkaniemi, Kai; Kantola, Vesa
2010 in SWEDISH DESIGN RESEARCH JOURNAL (Taylor and Francis Ltd.)ISSN: 2000-964X
Someone Else’s Shoes - Using Role-Playing Games for Empathy and Collaboration in Service Design.
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Kuikkaniemi, Kai; Kantola, Vesa; Lehtinen, Vilma; Kaario, Peter
2010 in SWEDISH DESIGN RESEARCH JOURNAL (Taylor and Francis Ltd.)ISSN: 2000-964X
“It became Elvis” - Co-design lessons with Children”.
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Lee, Jung-Joo
2010 in July+August 2010 issue of interactions magazine (Taylor and Francis Ltd.)ISSN: 1072-5220
Three-in-One User. Study for Focused Collaboration
Keinonen, Turkka; Jääskö, Vesa; Mattelmäki, Tuuli
2008 in INTERNATIONAL JOURNAL OF DESIGN (National Taiwan University of Science and Technology)ISSN: 1991-3761
Probing for co-exploring
Mattelmäki, Tuuli
2008 in CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS (Taylor and Francis Ltd.)ISSN: 1571-0882
Applying probes from inspirational notes to collaborative insights.
Mattelmäki, Tuuli
2005 in Scrivener, S. (ed.) CoDesign: International journal of CoCreation in Design and the Arts. Taylor and Francis (Taylor and Francis Ltd.)Probing – Two Perspectives to Participation
Mattelmäki, Tuuli; Lucero, Andres; Lee, Jung-Joo
2016 ISBN: 9783319291536
Bringing the employee back in: Integrating user-driven and employee-driven innovation in the public sector
Hasu, Mervi; Saari, Eveliina; Mattelmäki, Tuuli
2011 ISBN: 978-0-85793-195-5
Strategic Partnership as a Design Challenge - Applying design competence to facilitate innovation-driven relationships and activities in public organization
Hasu, Mervi; Mattelmäki, Tuuli; Ylirisku, Salu
2009 How probes inform and influence the design process
Mattelmäki, Tuuli; Diedriks, E.; Lashina, T.; Lucero, A.
2007 Kotiutumisen suunnittelu
Mattelmäki, Tuuli
2007 ISBN: 978-951-817-944-6
Active@work - design dealing with social change
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Ylirisku, Salu
2007 ISBN: 1-905000-34-0
Yhteis- ja osallistuvasuunnittelu
Mattelmäki, Tuuli
2007 Individualised working facilities for ageing employees
Mattelmäki, Tuuli
2007 ISBN: 9788846483911
Collaborative Design Exploration: Envisioning Future Practices with Make Tools
Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2007 Probes: Studying Experiences for Design Empathy
Mattelmäki, Tuuli
2003 ISBN: 951-826-708-1
Conference proceedingsWhole in One Designing for Empathy in Complex Systems
Sustar, Helena; Mattelmäki, Tuuli2017 in DESIGN+POWER (Nordes.org)ISSN: 1604-9705Facilitating Service Interactions with Design Games
Hatami, Zagros; Mattelmäki, Tuuli2016 in Linköping Electronic Conference Proceedings (LINKÖPING UNIVERSITY ELECTRONIC PRESS)ISBN: 978-91-7685-738-0ISSN: 1650-3686Service Prototyping and Organizational Transformation: Playing with the Potential Problems and Solutions.
Hyvärinen, Jaana; Mattelmäki, Tuuli2015 ISBN: 978-87-90775-90-2Taking design games seriously: re-connecting situated power relations of people and materials
Agger Eriksen, Mette; Brandt, Eva; Mattelmäki, Tuuli; Vaajakallio, Kirsikka2014 ISBN: 978-1-4503-2256-0Fragile liaison - Opportunities and challenges in cross-organisational service networks
Hyvärinen, Jaana; Lee, Jung-Joo; Mattelmäki, Tuuli2014 Co-Exploring the Perception of Food and Eating
Hermannsdottir, Hafdis Sunna; Bolvik Boulsen, Sören; Mattelmäki, Tuuli; Fisker, Anna Marie2013 ISBN: 978-952-265-391-8ISSN: 2243-3376Ready-mades in empathic design
Koskinen, Ilpo; Taffe, Simone; Mattelmäki, Tuuli; Lee, Jung-Joo2013 Service co-design with the public sector - Challenges and opportunities in a healthcare context
Vaajakallio, Kirsikka; Lee, Jung-Joo; Kronqvist, Juha; Mattelmäki, Tuuli2013 ISBN: 978-1-907342-70-7Towards customer centric services; Suspension of expectations and trust
Hakio, Kirsi; Mattelmäki, Tuuli2011 Design adventures in the public sector
Hakio, Kirsi; Mattelmäki, Tuuli2011 Tracing Situated Effects of Innovative Design Methods: Inexperienced Designers' Practices
Lee, Jung-Joo; Vaajakallio, Kirsikka; Mattelmäki, Tuuli2011 ISBN: 978-1-4503-0754-3Good to see you again: Engaging Users in Design
Lucero, Andrés; Mattelmäki, Tuuli2011 Lost in CO-X - Interpretations of Co-Design and Co-Creation
Mattelmäki, Tuuli; Sleeswijk Visser, Froukje2011 ISBN: 978-94-6190-718-9Triggering the Storytelling Mode
Mattelmäki, Tuuli; Routarinne, Sara; Ylirisku, Salu2011 Navigating in the World of Services Visualizing a System of Systems
Nieminen, Johanna; Mattelmäki, Tuuli2011 Enhancing service innovations and the well-being of employees in healthcare support service.
Hasu, Mervi; Saari, Eveliina; Mattelmäki, Tuuli; Koponen, Leena2010 Who are you? Designing interpretations for new interpretations.
Mattelmäki, Tuuli; Brandt, Eva; Vaajakallio, Kirsikka2010 Creating Mock-ups of Strategic Partnerships
Mattelmäki, Tuuli; Hasu, Mervi; Ylirisku, Salu2009 Peeling Apples: Prototyping Design Experiments as Research
Mattelmäki, Tuuli; Matthews, Ben2009 “It has to be a group work!” - Co-design with Children.
Vaajakallio, Kirsikka; Lee, Jung-Joo; Mattelmäki, Tuuli2009 Designing Alternative Arrangement for Ageing Workers
Mattelmäki, Tuuli; Lehtonen, Kirsikka2006 Visiting eWorkers' Homes - Three Stories to Guide the Design of Future eWork Homes and Furniture
Soini, Katja; Heinonen, Sirkka; Mattelmäki, Tuuli2004 Mobile Probes
Soini, Katja; Hulkko, Sami; Keinonen, Turkka; Mattelmäki, Tuuli2004 ISBN: 1-58113-857-1Collecting Stories on User Experiences to Inspire Design - a Pilot
Mäkelä, Anu; Mattelmäki, Tuuli2002 Non-refereed scientific articles
Book sectionAttivare la narrazione
Mattelmäki, Tuuli2016 ISBN: 978-88-916-1240-3Muotoiluharjoituksia: palveluiden yhteissuunnittelua verkostossa
Hakio, Kirsi; Mattelmäki, Tuuli; Jyrämä, Annukka2015 ISBN: 978-952-60-6059ISSN: 1799-4837Co-creative practices in service innovation
Holmlid, Stefan; Mattelmäki, Tuuli; Sleeswijk Visser, Fraukje; Vaajakallio, Kirsikka2015 ISBN: 978-1-4471-6590-3Yhteissuunnittelu avaa uusia näkymiä julkiselle sektorille
Vaajakallio, Kirsikka; Mattelmäki, Tuuli2013 in Aalto-yliopiston julkaisusarja TAIDE + MUOTOILU + ARKKITEHTUURI (AALTO-YLIOPISTO)ISBN: 978-952-60-5023-2ISSN: 1799-4837Three games for negotiating the values, actors, activities and spatial arrangements at a university setting.
Mattelmäki, Tuuli; Vaajakallio, Kirsikka2012 ISBN: 9789063692841Yhteissuunnittelu ja palveluiden ideointi
Vaajakallio, Kirsikka; Mattelmäki, Tuuli2011 Unrefereed conference proceedingsBringing empathy in service network
Lee, Jung-Joo; Mattelmäki, Tuuli; Hyvärinen, Jaana2014 ISBN: 978-1-491-2091-6The roles of objects in collaborative workshops
Pöyry-Lassila, Päivi; Vaajakallio, Kirsikka; Salmi, Anna; Jaatinen, Miia; Holopainen, Mari; Mattelmäki, Tuuli; Smeds, Riitta2013 ISBN: 978-952-60-5236-6ISSN: 1799-4896Design for services comes to service logic
Wetter-Edman, Katarina; Sangiorgi, Daniela; Edvardsson, Bo; Holmlid, Stefan; Grönroos, Cristian; Mattelmäki, Tuuli2013 ISBN: 9788874316847Public service journeys - the introduction of networks and co-design
Hakio, Kirsi; Jyrämä, Annukka; Mattelmäki, Tuuli2011 Spicing up public journeys Storytelling as a design strategy
Viña, Sandra; Mattelmäki, Tuuli2010 Scientific books (monographs)
Book (editor)User Experience Plus.Proceedings of DPPI 2007.
Koskinen, Ilpo; Kurvinen, Esko; Mattelmäki, Tuuli; Vaajakallio, Kirsikka2007 ISBN: 978-1-59593-942-5Publications intended for professional communities
Article in professional hand or guide book or in a professional data system, or text book materialCustomer experience and service employee experience two sides of the same coin
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Roto, Virpi; Lu, Yichen2016 ISBN: 978-1-4724-8577-9Published development or research reportPalvelumuotoilu saapuu verkostojen kaupunkiin : Verkosto- ja muotoilunäkökulmia kaupungin palvelujen kehittämiseen
Jyrämä, Annukka; Mattelmäki, Tuuli2015 Public artistic and design activities
Public contribution to artistic workGenerative design games activity
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Lee, Jung-Joo2012 Spice project's final exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's final exhibition "Mitä jos...?"
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Viña, Sandra; Nieminen, Johanna2010 Työpaja: Tulevan Aalto-TaiKin rakentelua
Soini, Katja; Mattelmäki, Tuuli; Leinonen, Teemu; Luotonen, Anne2010
Whole in One Designing for Empathy in Complex Systems
Sustar, Helena; Mattelmäki, Tuuli
2017 in DESIGN+POWER (Nordes.org)ISSN: 1604-9705
Facilitating Service Interactions with Design Games
Hatami, Zagros; Mattelmäki, Tuuli
2016 in Linköping Electronic Conference Proceedings (LINKÖPING UNIVERSITY ELECTRONIC PRESS)ISBN: 978-91-7685-738-0
ISSN: 1650-3686
Service Prototyping and Organizational Transformation: Playing with the Potential Problems and Solutions.
Hyvärinen, Jaana; Mattelmäki, Tuuli
2015 ISBN: 978-87-90775-90-2
Taking design games seriously: re-connecting situated power relations of people and materials
Agger Eriksen, Mette; Brandt, Eva; Mattelmäki, Tuuli; Vaajakallio, Kirsikka
2014 ISBN: 978-1-4503-2256-0
Fragile liaison - Opportunities and challenges in cross-organisational service networks
Hyvärinen, Jaana; Lee, Jung-Joo; Mattelmäki, Tuuli
2014 Co-Exploring the Perception of Food and Eating
Hermannsdottir, Hafdis Sunna; Bolvik Boulsen, Sören; Mattelmäki, Tuuli; Fisker, Anna Marie
2013 ISBN: 978-952-265-391-8
ISSN: 2243-3376
Ready-mades in empathic design
Koskinen, Ilpo; Taffe, Simone; Mattelmäki, Tuuli; Lee, Jung-Joo
2013 Service co-design with the public sector - Challenges and opportunities in a healthcare context
Vaajakallio, Kirsikka; Lee, Jung-Joo; Kronqvist, Juha; Mattelmäki, Tuuli
2013 ISBN: 978-1-907342-70-7
Towards customer centric services; Suspension of expectations and trust
Hakio, Kirsi; Mattelmäki, Tuuli
2011 Design adventures in the public sector
Hakio, Kirsi; Mattelmäki, Tuuli
2011 Tracing Situated Effects of Innovative Design Methods: Inexperienced Designers' Practices
Lee, Jung-Joo; Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2011 ISBN: 978-1-4503-0754-3
Good to see you again: Engaging Users in Design
Lucero, Andrés; Mattelmäki, Tuuli
2011 Lost in CO-X - Interpretations of Co-Design and Co-Creation
Mattelmäki, Tuuli; Sleeswijk Visser, Froukje
2011 ISBN: 978-94-6190-718-9
Triggering the Storytelling Mode
Mattelmäki, Tuuli; Routarinne, Sara; Ylirisku, Salu
2011 Navigating in the World of Services Visualizing a System of Systems
Nieminen, Johanna; Mattelmäki, Tuuli
2011 Enhancing service innovations and the well-being of employees in healthcare support service.
Hasu, Mervi; Saari, Eveliina; Mattelmäki, Tuuli; Koponen, Leena
2010 Who are you? Designing interpretations for new interpretations.
Mattelmäki, Tuuli; Brandt, Eva; Vaajakallio, Kirsikka
2010 Creating Mock-ups of Strategic Partnerships
Mattelmäki, Tuuli; Hasu, Mervi; Ylirisku, Salu
2009 Peeling Apples: Prototyping Design Experiments as Research
Mattelmäki, Tuuli; Matthews, Ben
2009 “It has to be a group work!” - Co-design with Children.
Vaajakallio, Kirsikka; Lee, Jung-Joo; Mattelmäki, Tuuli
2009 Designing Alternative Arrangement for Ageing Workers
Mattelmäki, Tuuli; Lehtonen, Kirsikka
2006 Visiting eWorkers' Homes - Three Stories to Guide the Design of Future eWork Homes and Furniture
Soini, Katja; Heinonen, Sirkka; Mattelmäki, Tuuli
2004 Mobile Probes
Soini, Katja; Hulkko, Sami; Keinonen, Turkka; Mattelmäki, Tuuli
2004 ISBN: 1-58113-857-1
Collecting Stories on User Experiences to Inspire Design - a Pilot
Mäkelä, Anu; Mattelmäki, Tuuli
2002 Attivare la narrazione
Mattelmäki, Tuuli
2016 ISBN: 978-88-916-1240-3
Muotoiluharjoituksia: palveluiden yhteissuunnittelua verkostossa
Hakio, Kirsi; Mattelmäki, Tuuli; Jyrämä, Annukka
2015 ISBN: 978-952-60-6059
ISSN: 1799-4837
Co-creative practices in service innovation
Holmlid, Stefan; Mattelmäki, Tuuli; Sleeswijk Visser, Fraukje; Vaajakallio, Kirsikka
2015 ISBN: 978-1-4471-6590-3
Yhteissuunnittelu avaa uusia näkymiä julkiselle sektorille
Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2013 in Aalto-yliopiston julkaisusarja TAIDE + MUOTOILU + ARKKITEHTUURI (AALTO-YLIOPISTO)ISBN: 978-952-60-5023-2
ISSN: 1799-4837
Three games for negotiating the values, actors, activities and spatial arrangements at a university setting.
Mattelmäki, Tuuli; Vaajakallio, Kirsikka
2012 ISBN: 9789063692841
Yhteissuunnittelu ja palveluiden ideointi
Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2011 Unrefereed conference proceedingsBringing empathy in service network
Lee, Jung-Joo; Mattelmäki, Tuuli; Hyvärinen, Jaana2014 ISBN: 978-1-491-2091-6The roles of objects in collaborative workshops
Pöyry-Lassila, Päivi; Vaajakallio, Kirsikka; Salmi, Anna; Jaatinen, Miia; Holopainen, Mari; Mattelmäki, Tuuli; Smeds, Riitta2013 ISBN: 978-952-60-5236-6ISSN: 1799-4896Design for services comes to service logic
Wetter-Edman, Katarina; Sangiorgi, Daniela; Edvardsson, Bo; Holmlid, Stefan; Grönroos, Cristian; Mattelmäki, Tuuli2013 ISBN: 9788874316847Public service journeys - the introduction of networks and co-design
Hakio, Kirsi; Jyrämä, Annukka; Mattelmäki, Tuuli2011 Spicing up public journeys Storytelling as a design strategy
Viña, Sandra; Mattelmäki, Tuuli2010 Scientific books (monographs)
Book (editor)User Experience Plus.Proceedings of DPPI 2007.
Koskinen, Ilpo; Kurvinen, Esko; Mattelmäki, Tuuli; Vaajakallio, Kirsikka2007 ISBN: 978-1-59593-942-5Publications intended for professional communities
Article in professional hand or guide book or in a professional data system, or text book materialCustomer experience and service employee experience two sides of the same coin
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Roto, Virpi; Lu, Yichen2016 ISBN: 978-1-4724-8577-9Published development or research reportPalvelumuotoilu saapuu verkostojen kaupunkiin : Verkosto- ja muotoilunäkökulmia kaupungin palvelujen kehittämiseen
Jyrämä, Annukka; Mattelmäki, Tuuli2015 Public artistic and design activities
Public contribution to artistic workGenerative design games activity
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Lee, Jung-Joo2012 Spice project's final exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's final exhibition "Mitä jos...?"
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Viña, Sandra; Nieminen, Johanna2010 Työpaja: Tulevan Aalto-TaiKin rakentelua
Soini, Katja; Mattelmäki, Tuuli; Leinonen, Teemu; Luotonen, Anne2010
Bringing empathy in service network
Lee, Jung-Joo; Mattelmäki, Tuuli; Hyvärinen, Jaana
2014 ISBN: 978-1-491-2091-6
The roles of objects in collaborative workshops
Pöyry-Lassila, Päivi; Vaajakallio, Kirsikka; Salmi, Anna; Jaatinen, Miia; Holopainen, Mari; Mattelmäki, Tuuli; Smeds, Riitta
2013 ISBN: 978-952-60-5236-6
ISSN: 1799-4896
Design for services comes to service logic
Wetter-Edman, Katarina; Sangiorgi, Daniela; Edvardsson, Bo; Holmlid, Stefan; Grönroos, Cristian; Mattelmäki, Tuuli
2013 ISBN: 9788874316847
Public service journeys - the introduction of networks and co-design
Hakio, Kirsi; Jyrämä, Annukka; Mattelmäki, Tuuli
2011 Spicing up public journeys Storytelling as a design strategy
Viña, Sandra; Mattelmäki, Tuuli
2010 User Experience Plus.Proceedings of DPPI 2007.
Koskinen, Ilpo; Kurvinen, Esko; Mattelmäki, Tuuli; Vaajakallio, Kirsikka
2007 ISBN: 978-1-59593-942-5
Publications intended for professional communities
Article in professional hand or guide book or in a professional data system, or text book materialCustomer experience and service employee experience two sides of the same coin
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Roto, Virpi; Lu, Yichen2016 ISBN: 978-1-4724-8577-9Published development or research reportPalvelumuotoilu saapuu verkostojen kaupunkiin : Verkosto- ja muotoilunäkökulmia kaupungin palvelujen kehittämiseen
Jyrämä, Annukka; Mattelmäki, Tuuli2015 Public artistic and design activities
Public contribution to artistic workGenerative design games activity
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Lee, Jung-Joo2012 Spice project's final exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's final exhibition "Mitä jos...?"
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Viña, Sandra; Nieminen, Johanna2010 Työpaja: Tulevan Aalto-TaiKin rakentelua
Soini, Katja; Mattelmäki, Tuuli; Leinonen, Teemu; Luotonen, Anne2010
Customer experience and service employee experience two sides of the same coin
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Roto, Virpi; Lu, Yichen
2016 ISBN: 978-1-4724-8577-9
Palvelumuotoilu saapuu verkostojen kaupunkiin : Verkosto- ja muotoilunäkökulmia kaupungin palvelujen kehittämiseen
Jyrämä, Annukka; Mattelmäki, Tuuli
2015 Public artistic and design activities
Public contribution to artistic workGenerative design games activity
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Lee, Jung-Joo2012 Spice project's final exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna2011 Spice project's final exhibition "Mitä jos...?"
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Viña, Sandra; Nieminen, Johanna2010 Työpaja: Tulevan Aalto-TaiKin rakentelua
Soini, Katja; Mattelmäki, Tuuli; Leinonen, Teemu; Luotonen, Anne2010
Generative design games activity
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Lee, Jung-Joo
2012 Spice project's final exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna
2011 Spice project's exhibition "Mitä jos...?"
Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna
2011 Spice project's final exhibition "Mitä jos...?"
Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Viña, Sandra; Nieminen, Johanna
2010 Työpaja: Tulevan Aalto-TaiKin rakentelua
Soini, Katja; Mattelmäki, Tuuli; Leinonen, Teemu; Luotonen, Anne
2010 Videos
Tuuli Mattelmäki: "Co-creative practices in service design"
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