Tuuli Mattelmäki

Associate Professor, Design, product service systems at Aalto University School of Business

Schools

  • Aalto University School of Business

Links

Aalto University School of Business

Peer-reviewed scientific articles

Journal article-refereed, Original research

Fragile liaisons Challenges in the cross-organisational service networks and the role of design

Hyvärinen, Jaana; Lee, Jung-Joo; Mattelmäki, Tuuli
2015 in DESIGN JOURNAL (ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD)
ISSN: 1460-6925

Learning employee-driven innovating: Towards sustained practice through multi-method evaluation

Hasu, Mervi; Honkaniemi, Laura; Saari, Eveliina; Mattelmäki, Tuuli; Koponen, Leena
2014 in JOURNAL OF WORKPLACE LEARNING (Emerald Group Publishing Ltd.)
ISSN: 1366-5626

What Happened to Empathic Design?

Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Koskinen, Ilpo
2014 in DESIGN ISSUES (MIT PRESS)
ISSN: 0747-9360

Design games in codesign: as a tool, a mindset and a structure

Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2014 in CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS (Taylor and Francis Ltd.)
ISSN: 1571-0882

Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic

Wetter-Edman, Katarina; Sangiorgi, Daniela; Edvardsson, Bo; Holmlid, Stefan; Grönroos, Christian; Mattelmäki, Tuuli
2014 in SERVICE SCIENCE (INFORMS)
ISSN: 2164-3962

On designing open-ended interpretations for collaborative design exploration.

Brandt, Eva; Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2011 in CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS (Taylor and Francis Ltd.)
ISSN: 1571-0882

Storytelling Group a co-design method for service design

Kankainen, Anu; Vaajakallio, Kirsikka; Kantola, Vesa; Mattelmäki, Tuuli
2011 in BEHAVIOUR AND INFORMATION TECHNOLOGY (Taylor and Francis Ltd.)
ISSN: 0144-929X

Someone Else's Shoes - Using Role-Playing Games for Empathy and Collaboration in Service Design

Vaajakallio, Kirsikka; Lehtinen, Vilma; Kaario, Peter; Mattelmäki, Tuuli; Kuikkaniemi, Kai; Kantola, Vesa
2010 in SWEDISH DESIGN RESEARCH JOURNAL (Taylor and Francis Ltd.)
ISSN: 2000-964X

Someone Else’s Shoes - Using Role-Playing Games for Empathy and Collaboration in Service Design.

Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Kuikkaniemi, Kai; Kantola, Vesa; Lehtinen, Vilma; Kaario, Peter
2010 in SWEDISH DESIGN RESEARCH JOURNAL (Taylor and Francis Ltd.)
ISSN: 2000-964X

“It became Elvis” - Co-design lessons with Children”.

Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Lee, Jung-Joo
2010 in July+August 2010 issue of interactions magazine (Taylor and Francis Ltd.)
ISSN: 1072-5220

Three-in-One User. Study for Focused Collaboration

Keinonen, Turkka; Jääskö, Vesa; Mattelmäki, Tuuli
2008 in INTERNATIONAL JOURNAL OF DESIGN (National Taiwan University of Science and Technology)
ISSN: 1991-3761

Probing for co-exploring

Mattelmäki, Tuuli
2008 in CODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS (Taylor and Francis Ltd.)
ISSN: 1571-0882

Applying probes from inspirational notes to collaborative insights.

Mattelmäki, Tuuli
2005 in Scrivener, S. (ed.) CoDesign: International journal of CoCreation in Design and the Arts. Taylor and Francis (Taylor and Francis Ltd.)

Book section, Chapters in research books

Probing – Two Perspectives to Participation

Mattelmäki, Tuuli; Lucero, Andres; Lee, Jung-Joo
2016
ISBN: 9783319291536

Bringing the employee back in: Integrating user-driven and employee-driven innovation in the public sector

Hasu, Mervi; Saari, Eveliina; Mattelmäki, Tuuli
2011
ISBN: 978-0-85793-195-5

Strategic Partnership as a Design Challenge - Applying design competence to facilitate innovation-driven relationships and activities in public organization

Hasu, Mervi; Mattelmäki, Tuuli; Ylirisku, Salu
2009

How probes inform and influence the design process

Mattelmäki, Tuuli; Diedriks, E.; Lashina, T.; Lucero, A.
2007

Kotiutumisen suunnittelu

Mattelmäki, Tuuli
2007
ISBN: 978-951-817-944-6

Active@work - design dealing with social change

Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Ylirisku, Salu
2007
ISBN: 1-905000-34-0

Yhteis- ja osallistuvasuunnittelu

Mattelmäki, Tuuli
2007

Individualised working facilities for ageing employees

Mattelmäki, Tuuli
2007
ISBN: 9788846483911

Collaborative Design Exploration: Envisioning Future Practices with Make Tools

Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2007

Probes: Studying Experiences for Design Empathy

Mattelmäki, Tuuli
2003
ISBN: 951-826-708-1

Conference proceedings

Whole in One Designing for Empathy in Complex Systems

Sustar, Helena; Mattelmäki, Tuuli
2017 in DESIGN+POWER (Nordes.org)
ISSN: 1604-9705

Facilitating Service Interactions with Design Games

Hatami, Zagros; Mattelmäki, Tuuli
2016 in Linköping Electronic Conference Proceedings (LINKÖPING UNIVERSITY ELECTRONIC PRESS)
ISBN: 978-91-7685-738-0
ISSN: 1650-3686

Service Prototyping and Organizational Transformation: Playing with the Potential Problems and Solutions.

Hyvärinen, Jaana; Mattelmäki, Tuuli
2015
ISBN: 978-87-90775-90-2

Taking design games seriously: re-connecting situated power relations of people and materials

Agger Eriksen, Mette; Brandt, Eva; Mattelmäki, Tuuli; Vaajakallio, Kirsikka
2014
ISBN: 978-1-4503-2256-0

Fragile liaison - Opportunities and challenges in cross-organisational service networks

Hyvärinen, Jaana; Lee, Jung-Joo; Mattelmäki, Tuuli
2014

Co-Exploring the Perception of Food and Eating

Hermannsdottir, Hafdis Sunna; Bolvik Boulsen, Sören; Mattelmäki, Tuuli; Fisker, Anna Marie
2013
ISBN: 978-952-265-391-8
ISSN: 2243-3376

Ready-mades in empathic design

Koskinen, Ilpo; Taffe, Simone; Mattelmäki, Tuuli; Lee, Jung-Joo
2013

Service co-design with the public sector - Challenges and opportunities in a healthcare context

Vaajakallio, Kirsikka; Lee, Jung-Joo; Kronqvist, Juha; Mattelmäki, Tuuli
2013
ISBN: 978-1-907342-70-7

Towards customer centric services; Suspension of expectations and trust

Hakio, Kirsi; Mattelmäki, Tuuli
2011

Design adventures in the public sector

Hakio, Kirsi; Mattelmäki, Tuuli
2011

Tracing Situated Effects of Innovative Design Methods: Inexperienced Designers' Practices

Lee, Jung-Joo; Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2011
ISBN: 978-1-4503-0754-3

Good to see you again: Engaging Users in Design

Lucero, Andrés; Mattelmäki, Tuuli
2011

Lost in CO-X - Interpretations of Co-Design and Co-Creation

Mattelmäki, Tuuli; Sleeswijk Visser, Froukje
2011
ISBN: 978-94-6190-718-9

Triggering the Storytelling Mode

Mattelmäki, Tuuli; Routarinne, Sara; Ylirisku, Salu
2011

Navigating in the World of Services Visualizing a System of Systems

Nieminen, Johanna; Mattelmäki, Tuuli
2011

Enhancing service innovations and the well-being of employees in healthcare support service.

Hasu, Mervi; Saari, Eveliina; Mattelmäki, Tuuli; Koponen, Leena
2010

Who are you? Designing interpretations for new interpretations.

Mattelmäki, Tuuli; Brandt, Eva; Vaajakallio, Kirsikka
2010

Creating Mock-ups of Strategic Partnerships

Mattelmäki, Tuuli; Hasu, Mervi; Ylirisku, Salu
2009

Peeling Apples: Prototyping Design Experiments as Research

Mattelmäki, Tuuli; Matthews, Ben
2009

“It has to be a group work!” - Co-design with Children.

Vaajakallio, Kirsikka; Lee, Jung-Joo; Mattelmäki, Tuuli
2009

Designing Alternative Arrangement for Ageing Workers

Mattelmäki, Tuuli; Lehtonen, Kirsikka
2006

Visiting eWorkers' Homes - Three Stories to Guide the Design of Future eWork Homes and Furniture

Soini, Katja; Heinonen, Sirkka; Mattelmäki, Tuuli
2004

Mobile Probes

Soini, Katja; Hulkko, Sami; Keinonen, Turkka; Mattelmäki, Tuuli
2004
ISBN: 1-58113-857-1

Collecting Stories on User Experiences to Inspire Design - a Pilot

Mäkelä, Anu; Mattelmäki, Tuuli
2002

Non-refereed scientific articles

Book section

Attivare la narrazione

Mattelmäki, Tuuli
2016
ISBN: 978-88-916-1240-3

Muotoiluharjoituksia: palveluiden yhteissuunnittelua verkostossa

Hakio, Kirsi; Mattelmäki, Tuuli; Jyrämä, Annukka
2015
ISBN: 978-952-60-6059
ISSN: 1799-4837

Co-creative practices in service innovation

Holmlid, Stefan; Mattelmäki, Tuuli; Sleeswijk Visser, Fraukje; Vaajakallio, Kirsikka
2015
ISBN: 978-1-4471-6590-3

Yhteissuunnittelu avaa uusia näkymiä julkiselle sektorille

Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2013 in Aalto-yliopiston julkaisusarja TAIDE + MUOTOILU + ARKKITEHTUURI (AALTO-YLIOPISTO)
ISBN: 978-952-60-5023-2
ISSN: 1799-4837

Three games for negotiating the values, actors, activities and spatial arrangements at a university setting.

Mattelmäki, Tuuli; Vaajakallio, Kirsikka
2012
ISBN: 9789063692841

Yhteissuunnittelu ja palveluiden ideointi

Vaajakallio, Kirsikka; Mattelmäki, Tuuli
2011

Unrefereed conference proceedings

Bringing empathy in service network

Lee, Jung-Joo; Mattelmäki, Tuuli; Hyvärinen, Jaana
2014
ISBN: 978-1-491-2091-6

The roles of objects in collaborative workshops

Pöyry-Lassila, Päivi; Vaajakallio, Kirsikka; Salmi, Anna; Jaatinen, Miia; Holopainen, Mari; Mattelmäki, Tuuli; Smeds, Riitta
2013
ISBN: 978-952-60-5236-6
ISSN: 1799-4896

Design for services comes to service logic

Wetter-Edman, Katarina; Sangiorgi, Daniela; Edvardsson, Bo; Holmlid, Stefan; Grönroos, Cristian; Mattelmäki, Tuuli
2013
ISBN: 9788874316847

Public service journeys - the introduction of networks and co-design

Hakio, Kirsi; Jyrämä, Annukka; Mattelmäki, Tuuli
2011

Spicing up public journeys Storytelling as a design strategy

Viña, Sandra; Mattelmäki, Tuuli
2010

Scientific books (monographs)

Book (editor)

User Experience Plus.Proceedings of DPPI 2007.

Koskinen, Ilpo; Kurvinen, Esko; Mattelmäki, Tuuli; Vaajakallio, Kirsikka
2007
ISBN: 978-1-59593-942-5

Publications intended for professional communities

Article in professional hand or guide book or in a professional data system, or text book material

Customer experience and service employee experience two sides of the same coin

Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Roto, Virpi; Lu, Yichen
2016
ISBN: 978-1-4724-8577-9

Published development or research report

Palvelumuotoilu saapuu verkostojen kaupunkiin : Verkosto- ja muotoilunäkökulmia kaupungin palvelujen kehittämiseen

Jyrämä, Annukka; Mattelmäki, Tuuli
2015

Public artistic and design activities

Public contribution to artistic work

Generative design games activity

Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Lee, Jung-Joo
2012

Spice project's final exhibition "Mitä jos...?"

Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna
2011

Spice project's exhibition "Mitä jos...?"

Vaajakallio, Kirsikka; Mattelmäki, Tuuli; Viña, Sandra; Nieminen, Johanna
2011

Spice project's final exhibition "Mitä jos...?"

Mattelmäki, Tuuli; Vaajakallio, Kirsikka; Viña, Sandra; Nieminen, Johanna
2010

Työpaja: Tulevan Aalto-TaiKin rakentelua

Soini, Katja; Mattelmäki, Tuuli; Leinonen, Teemu; Luotonen, Anne
2010

Videos

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