Thomas Welch

Tripp Welch brings over a decade of Mayo Clinic leadership experience and serves as the Vice Chair for Quality Management Services and supervises the Enterprise of Quality Education Administration Operations. Mr. Welch is charged with overseeing the Office of Patient Experience and Customer Relationship Management. The Office of Patient Experience is a combination of business units and activities intended to unify, coordinate, and elevate an unparalleled patient experience, with an employee-driven, patient-centered strategy that begins the moment the patient chooses. It has a clear goal; to consistently deliver an extraordinary human experience.