Susanne Vanner
Partner at EY at BVCA | Private Equity & Venture Capital Association
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- BVCA | Private Equity & Venture Capital Association
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Biography
BVCA | Private Equity & Venture Capital Association
A Global Programme Director with 22 years of experience in business and operational change leadership and M&A integration, gained in both B2B and B2C markets.
I'm a strategic innovator with a talent for seeing the ‘big picture’ in operational and sales rationalisation and delivering measurable results. A confident, well spoken communicator with proven delivery in leading multimillion dollar programmes —from budgeting and monitoring to control and cost containment. I have a passion for building and mobilising successful, multi disciplined teams.
I bring a wealth of experience in M&A, business transformation and change leadership, Business and Sales Operations, eCommerce/ Online, Quality, Customer Services and manufacturing. A natural leader with a talent for problem solving and relationship management both internal and external.
Specialties:
- Complex global program management
- Business transformation & change leadership
- Mergers & Acquisition - cross functional, global integration
- Leadership - development and maximising individual potential
I have experience in:
- Merger & Acquisition integration
- Complex programme management
- B2B & B2C sales & business operations
- Rationalisation and transformation
- Sales & Order quality - operational management & optimisation
- Business intelligence
- B2B & B2C Online product management
- Ecommerce delivery, optimisation and customer behaviour
- Strategic analysis and planning
- Major change leadership
- Customer service - international call centre delivery and partnership & transformation
- Customer experience improvements, NPS & effort scoring
Read about executive education
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