Susan Hutchinson

I am Associate Head of Department (HRM), Associate Professor in HRM and Associate Head of the HRM Teaching and Research Group at the University of the West of England. I also teach on a range of HRM postgraduate modules, including performance management.

Previous experience includes research and teaching at Bath University, industrial relations adviser in the paper industry and Academic Fellow of and policy advisor for the The Chartered Institute of Personnel and Development (CIPD).

My main research interests focus on the link between people management and performance, the role of line managers in HRM and performance management. Much of my work in these fields has been published. Area of expertise My current research centres on the role of front line managers in people management, and performance management. These projects extends my earlier studies for the NHS and The Chartered Institute of Personnel and Development (CIPD), completed with John Purcell and Nick Kinnie at Bath University. These earlier studies identified front line managers (FLMs), at the lower tiers of management, as key HRM agents and critical to delivering effective organisational performance. The current project uses a multiple case study design to explore four core areas

the way FLM roles are defined in different contexts and how they are experienced (people management duties and other aspects of their role) the nature of the relationship between FLMs, the HR function and other support functions factors that enable and inhibit FLMs in delivering effective performance (HR policies and practices, FLM relationships with their own line managers, the role of senior management, IT, and issues of role conflict, work overload, and commitment) the skills, behaviours and environments that make FLMs effective. Publications

Hutchinson, S. J. and Elgar (2016) Encyclopedia of human resource management. In: Wilkinson, A. and Johnstone, S., eds. (2016) Encyclopedia for human resource management. Cheltenham: Elgar. ISBN 9781783475452 Available from: http://eprints.uwe.ac.uk/28560 ' Hall, M., Purcell, J., Terry, M., Hutchinson, S. J. and Parker, J. (2015) Trade union approaches towards the ICE regulations: Defensive realism or missed opportunity? British Journal of Industrial Relations, 53 (2). pp. 350-375. ISSN 0007-1080 Available from: http://eprints.uwe.ac.uk/22008 ' Hutchinson, S. J. (2014) The importance of communication in fulfilling the strategic role of HRM. In: Miller, V. and Gordon, M., eds. (2014) Meeting the Challenge of Human Resource Management. London and New York: Routledge, pp. 16-26. ISBN 9780415630214 Available from: http://eprints.uwe.ac.uk/28559 ' Hutchinson, S. J. and sage publications (2014) Flexible working. In: Rees, G. and Smith, P., eds. (2014) Strategic Human Resource Management. London: Sage, pp. 183-220. ISBN 9781446455865 Available from: http://eprints.uwe.ac.uk/28558 ' Hutchinson, S. J. (2013) Performance management. London: CIPD. ISBN 9781843983057 Available from: http://eprints.uwe.ac.uk/28557 ' Hall, M., Purcell, J., Hutchinson, S. and Terry, M. (2011) Promoting effective consultation? Assessing the impact of the ICE Regulations. British Journal Of Industrial Relations, 51 (2). pp. 355-381. ISSN 1467-8543 Available from: http://eprints.uwe.ac.uk/14579 ' Hutchinson, S. and Purcell, J. (2010) Managing ward managers for roles in HRM in the NHS: Overworked and under-resourced. Human Resource Management Journal, 20 (4). pp. 357-374. ISSN 0954-5395 Available from: http://eprints.uwe.ac.uk/12722 ' Hall, M., Hutchinson, S., Purcell, J. and Terry, M. and BIS, ACAS, CIPD (2010) Implementing information and consultation. Final report. Project Report. Department for Business, Innovation & Skills (BIS). Available from: http://eprints.uwe.ac.uk/14624 ' Hutchinson, S. (2010) Performance management. In: Inman, M., Osullivan, N. and Murton, A., eds. (2010) Unlocking Human Resource Management. London: Hodder education, pp. 177-206. ISBN 9781444111866 Available from: http://eprints.uwe.ac.uk/12868 ' Hutchinson, S., Purcell, J., Hall, M. and Terry, M. and Department for Business Innovation and skills (BIS), CIPD, ACAS (2009) Implications of information and consultation: evidence from longitudinal case study. Project Report. Department for Business Innovation and skills. Available from: http://eprints.uwe.ac.uk/12855 ' Hutchinson, S., Purcell, J., Hall, M. and Terry, M. and Department for Business Innovation and Skills, ACAS, CIPD (2009) Implementing information and consultation: developments in medium szed organisations. Project Report. Department for Business Innovation and Skills, 2009. Available from: http://eprints.uwe.ac.uk/12864 ' Purcell, J., Kinnie, N., Swart, J., Rayton, B. and Hutchinson, S. (2009) People Management and Performance. Routledge. ISBN 9780415427791 Available from: http://eprints.uwe.ac.uk/12729 ' Purcell, J. and Hutchinson, S. (2007) Front line managers as agents in the HRM-performance causal chain: Theory, analysis and evidence. The International Journal of Human Resource Management, 17 (1). pp. 3-20. ISSN 1748-8583 Available from: http://eprints.uwe.ac.uk/6344 ' Kinnie, N., Hutchinson, S., Purcell, J., Rayton, B. and Swart, J. (2005) Satisfaction with HR practices and commitment to the organisation: Why one size does not fit all. Human Resource Management Journal, 15 (4). pp. 9-29. ISSN 0954-5395 Available from: http://eprints.uwe.ac.uk/6346 ' Hutchinson, S. and Purcell, J. (2003) Bringing policies to life: The vital role of front line managers in people management. Project Report. CIPD Research Report. Available from: http://eprints.uwe.ac.uk/6345 ' Purcell, J., Kinnie, N., Hutchinson, S., Rayton, B. and Swart, J. (2003) Understanding the people and performance link: Unlocking the black box. Project Report. CIPD. Available from: http://eprints.uwe.ac.uk/6343 '