Stephen Shum

Professor Stephen Shum received his PhD in Operations Research from MIT. He conducts research in supply chain management, revenue management and the operations-marketing interface, and he teaches courses in operations management and revenue management. He has received RGC GRF grant for numerous research projects. He was awarded the Dean's Research Excellence Award in 2019 and the College of Business Teaching Excellence Award in 2020. Prior to joining the City University of Hong Kong, he was on the faculty of HKUST Business School.

Qualifications

• PhD - Operations Research (MIT)
• BSc - Electrical Engineering (UCLA)
• BSc - Mathematics (UCLA)

Teaching Areas

• Operations Management
• Pricing Analytics and Revenue Management

Research Grants

PI: "Dynamic Sourcing Management with Quality Uncertainty and Consumer Learning", General Research Fund - Hong Kong Research Grants Council, (2019-2021), Stephen Shum

PI: "Inventory Management with Scarcity Effect and Lost-Sales", General Research Fund - Hong Kong Research Grants Council, (2017-2019), Stephen Shum

PI: "Just-in-Time, Cost Uncertainty and Strategic Customers", General Research Fund - Hong Kong Research Grants Council, (2014-2016), Shum, Chen and Liu

PI: "Supply Chain Contracting and Customer Substitution Behavior under Retail Competition", General Research Fund - Hong Kong Research Grants Council, (2011-2014), Shum and Liu

PI: "Contracting, Renegotiation and Competition in Supply Chains", General Research Fund - Hong Kong Research Grants Council, (2008-2010), Shum and Simchi-Levi

Research Areas

• Pricing and Revenue Management
• Supply Chain Management
• Consumer Behavior in Operations Management

Publications

Journal Publications and Reviews

Zhang, Tao; Li, Gang; Cheng, T. C. Edwin; Shum, Stephen / Consumer Inter-Product Showrooming and Information Service Provision in an Omni-Channel Supply Chain. October 2020; In: Decision Sciences. Vol. 51, No. 5, pp. 51

Lei, Yong; Liu, Qian; Shum, Stephen / Warranty pricing with consumer learning. December 2017; In: European Journal of Operational Research. Vol. 263, No. 2, pp. 596-610

Shum, Stephen; Tong, Shilu; Xiao, Tingting / On the impact of uncertain cost reduction when selling to strategic customers. March 2017; In: Management Science. Vol. 63, No. 3, pp. 843-860

Chen, Xin; Hu, Peng; Shum, Stephen; Zhang, Yuhan / Dynamic stochastic inventory management with reference price effects. November 2016; In: Operations Research. Vol. 64, No. 6, pp. 1529-1536

Hu, Peng; Shum, Stephen; Yu, Man / Joint inventory and markdown management for perishable goods with strategic consumer behavior. January 2016; In: Operations Research. Vol. 64, No. 1, pp. 118-134

Chen, Xin; Shum, Stephen; Simchi-Levi, David / Stable and coordinating contracts for a supply chain with multiple risk-averse suppliers. March 2014; In: Production and Operations Management. Vol. 23, No. 3, pp. 379-392

Liu, Qian; Shum, Stephen / Pricing and capacity rationing with customer disappointment aversion. September 2013; In: Production and Operations Management. Vol. 22, No. 5, pp. 1269-1286

Chen, Ying-Ju; Shum, Stephen; Xiao, Wenqiang / Should an OEM retain component procurement when the CM produces competing products?. September 2012; In: Production and Operations Management. Vol. 21, No. 5, pp. 907-922

Administrative Assignments

• 8/2020 - Now College of Business Associate Dean (Undergraduate Programs)
• 1/2014 - 7/2020 BBA in Business Operations Management Program Leader