Shaohai Jiang

Shaohai Jiang is an assistant professor in the Department of Communications and New Media at the National University of Singapore. He got his Ph.D. in Communication from Texas A&M University in 2017. Shaohai specializes in health communication, new media, and strategic communication. His research primarily looks at how communication and technology can improve people’s health outcomes. Specifically, his projects examine patient-provider communication, eHealth and mHealth, and health campaigns and interventions. He serves on the editorial board of Communication Monographs, Health Communication, Journal of Applied Communication Research, PEC Innovation, and the book series of Cambridge Elements in Health Communication (Cambridge University Press).

Shaohai was born and raised in China. Before his doctoral studies, he worked as a communication officer for Oxfam Hong Kong, a non-profit organization.

Teaching Areas

• NM 2219: Principles of Communication Management
• NM 3237: Health Communication
• NM 4219: New Media in Health Communication
• NM 4102: Advanced Communications & New Media Research
• NM 5216: Advanced Health Communication

Research Interests

• Patient-Provider Communication
• e-Health and m-Health
• Internet Health Information Seeking
• Strategic Health Campaigns
• Social Media and Mobile Media

Education

• Doctor of Philosophy (Ph.D.) Texas A&M University (2013 — 2017)

Publications

ARTICLES IN JOURNALS

• Jiang, S., & Chia, C. (in press). Media and social factors influencing stigma towards eczema patients: A survey study in Singapore. Health Promotion Journal of Australia. Doi: 10.1002/hpja.587 [SSCI]
• Jiang, S., & Hong, Y. A. (2022). Clinical trial participation in America: The roles of eHealth engagement and patient-provider communication. Digital Health. [SSCI]
• Jiang, S., Zhang, L., & Teo, K. (2021). Social use of fitness apps and physical activity knowledge: The roles of information elaboration and interpersonal communication. Journal of Broadcasting & Electronic Media. [SSCI]
• Jiang, S., Wang, P., Liu, P. L., Ngien, A., & Wu, X. (2021). Social media communication about HPV vaccine in China: A study using topic modeling and survey. Health Communication. [SSCI]
• Zheng, H., Jiang, S.*, & Wu, Q. (2021). Factors influencing COVID-19 vaccination intention: The roles of vaccine knowledge, vaccine risk perception, and doctor-patient communication. Patient Education and Counseling. SSCI
• Jiang, S., & Lam, C. (2021). Linking nonverbal rapport to health outcome: Testing an organizational pathway model. Health Communication. Advance online publication. [SSCI]
• Yang, B., & Jiang, S. (2021). Intentions to seek information about e-cigarettes: Perceived risk, efficacy, and smoking identity. Journal of Health Communication. Advance online publication. [SSCI]
• Jiang, S., & Liu, P. L. (2021). Few changes shown in cancer information seeking behaviour among young adults in China between 2012 and 2017. Health Information and Libraries Journal. Advance online publication. [SSCI]
• Jiang, S., Basnyat, I., & Liu, P. L. (2021). Factors influencing Internet health information seeking in India: An application of the Comprehensive Model of Information Seeking. International Journal of Communication. [SSCI]
• Ngien, A., & Jiang, S.* (2021). The effect of social media on stress among young adults during COVID-19 pandemic: Taking into account fatalism and social media exhaustion. Health Communication. Advance online publication. SSCI
• Zhang, L., & Jiang, S. (2021). Linking health information seeking to patient-centered communication and healthy lifestyles: An exploratory study in China. Health Education Research. Advance online publication. [SSCI]
• Jiang, S., & Hong, Y. A. (2020). Patient-centered communication and emotional well-being in the era of medical violence in China. Health Promotion International. doi: 10.1093/heapro/daaa064. [SSCI]
• Lim, J. M., Tun, Z. M., Kumar, V., Quaye, S. E. D., Offeddu, V., Cook, A. R., Lwin, M. O., Jiang. S. & Tam, C. C. (2020). Population anxiety and positive behaviour change during the COVID-19 epidemic: Cross-sectional surveys in Singapore, China and Italy. Influenza and Other Respiratory Viruses. Advance online publication. doi: 10.1111/irv.12785. [SCIE]
• Jiang, S., & Liu, J. (2020). Examining the relationship between Internet health information seeking and patient-centered communication in China: Taking into account self-efficacy in medical decision-making. Chinese Journal of Communication. Advance online publication. doi: 10.1080/17544750.2020.1769700. [SSCI]
• Jiang, S., & Ngien, A. (2020). The effects of Instagram use, social comparison, and self-esteem on social anxiety: A survey study in Singapore. Social Media and Society. Advance online publication. doi: 10.1177/2056305120912488. [SSCI]
• Hong, Y. A., Jiang, S., & Liu, P. L. (2020). Use of patient portals of electronic health records remains low from 2014 to 2018: Results from a national survey and policy implications. American Journal of Health Promotion. Advance online publication. doi: 10.1177/0890117119900591. [SSCI]
• Jiang, S., & Liu, P. L. (2020). Digital divide and Internet health information seeking among cancer survivors: A trend analysis from 2011 to 2017. Psycho-Oncology, 29, 61-67. [SSCI]
• Jiang, S. (2020). The relationship between face-to-face and online patient-provider communication: Examining the moderating roles of patient trust and patient satisfaction. Health Communication, 25, 341-349. [SSCI]
• Jiang, S. (2019). Talk to your doctors online: An Internet-based intervention in China. Health Communication. Advance online publication. doi: 10.1080/10410236.2019.1692493. [SSCI]
• Liu, P. L., & Jiang, S. (2019). Patient-centered communication mediates the relationship between health information acquisition and patient trust in physicians: A five-year trend in China. Health Communication. Advance online publication. doi: 10410236.2019.1673948. ​[SSCI]
• Jiang, S., Hong, Y. A., & Liu, P. L. (2019). Trends of online patient-provider communication among cancer survivors from 2008 to 2017: A digital divide perspective. Journal of Cancer Survivorship, 13, 197-204. ​[SSCI]
• Jiang, S. (2019). Pathways linking patient-centered communication to health improvement: A longitudinal study in China. Journal of Health Communication, 24, 156-164. [SSCI]
• Jiang, S. (2019). Functional interactivity in social media: An examination of Chinese health care organizations’ microblog profiles. Health Promotion International, 34, 38-46. ​[SSCI]
• Jiang, S. (2019). How does online patient-provider communication heal? Examining the role of patient satisfaction and communication experience in China. Health Communication, 34, 1637-1644. [SSCI]
• Jiang, S., & Street, R. L. (2019). The effects of patient-centered communication, social capital, and Internet use on patient empowerment: A cross-sectional study in China. Global Health Promotion, 26(4), 33-43. [SSCI]
• Basnyat, I., Nekmat, E., Jiang, S., & Lin, J. (2018). Applying the modified Comprehensive Model of Information Seeking to online health information-seeking behavior in the context of India. Journal of Health Communication. 23, 563-572. [SSCI]
• Jiang, S. (2018). How does patient-centered communication improve emotional health? An exploratory study in China. Asian Journal of Communication, 28, 298-314. ​[SSCI]
• Jiang, S., & Hong, Y. A. (2018). Mobile-based patient-provider communication in cancer survivors: The roles of health literacy and patient activation. Psycho-Oncology, 27, 886-891. ​[SSCI]
• Jiang, S. (2017). Pathway linking patient-centered communication to emotional well-being: Taking into account patient satisfaction and emotion management. Journal of Health Communication, 22, 234-242. ​[SSCI]
• Jiang, S. (2017). The role of social media use in improving cancer survivors' emotional well-being: A moderated mediation study. Journal of Cancer Survivorship, 11, 386-392. ​[SSCI]
• Jiang, S., & Street, R. L. (2017). Factors influencing communication with doctors via the Internet: A cross-sectional analysis of the 2014 HINTS survey. Health Communication, 32, 180-188. ​[SSCI]
• Jiang, S., & Street, R. L. (2017). Pathway linking Internet health information seeking to better health: A moderated mediation study. Health Communication, 32, 1024-1031. ​[SSCI]
• Jiang, S., & Beaudoin, C. E. (2016). Smoking prevention in China: A content analysis of an anti-smoking social media campaign. Journal of Health Communication, 21, 755-764. ​[SSCI]
• Jiang, S., & Beaudoin, C. E. (2016). Health literacy and the Internet: An exploratory study on the 2013 HINTS survey. Computers in Human Behavior, 58, 240–248. ​[SSCI]