Shailaja Jha

Shailaja Jha is a faculty member and Area Head of Information Management. After clearing the UPSC, she served the Government of India as a civil servant for almost a decade. In addition, she brings with her over two decades of Information Technology global consulting experience with firms such as Wipro Ltd., Cognizant Technology Solutions, and Infosys Ltd. In her last assignment at L&T Infotech, Prof. Jha was the technology leader and delivery head for the Consumer Goods, Media, and Technology practice.

Through her corporate experience, she has led and managed large teams and built sustainable business units, bringing the solid corporate experience to her academic responsibilities. She joined academics in 2018 and has been passionately teaching Information Technology courses including Technology in the Digital Economy, Digital Transformation and Digital Strategy, Transformation Through Cloud Computing, Digital Product Management & Marketing, and Technology-led Business Development.

Her research, teaching, and consulting interests lie at the intersection of information technology and strategy. She is currently pursuing an Executive Fellow Programme in Management from the Indian School of Business (ISB) Hyderabad.

Education

• Birla Institute of Technology & Science, Pilani
  MMS, 1987
  Major: Information Systems

Research Interests

To examine the business value of IT, leverage technologies for digital transformation, including Blockchain Technology, Cloud Computing, Artificial Intelligence & Machine Learning. Product Management

Courses

• Product Management & Marketing
• Digital Transformation in Enterprises
• Transformation through Cloud Computing
• Technology Business Development
• Technology In Digital Economy
• Intelligent Automation Through Robotic Process Automation and Chatbots

Awards & Honours

Birla Education Trust Award for receiving the highest marks in Biology in CBSE +2

Work Experience

• S.P. JAIN INSTITUTE OF MANAGEMENT & RESEARCH, MUMBAI (MAR 2018 – NOW) - Associate Professor

• L&T Infotech Limited. (May 2016 – August 2017)

  • Vice President & Delivery Head – Consumer, Media, and Technology
  • Key roles involved P&L management, practice strategy, and development, Evolving the Go-To-Market strategy, business development, and analyst interactions.
  • Provided delivery leadership and managed P&L of over $110 Million
  • Managing a robust delivery organization and building deep techno-functional domain expertise in Consumer, Media, and Technology practice.

• L&T Infotech Limited. (October 2013 – May 2016) - Vice President & Delivery Head – Media and Entertainment / Government / Education and Service Business Unit

• Cognizant TECHNOLOGIES SOLUTIONS. (January 2012 – October 2013) - Associate Vice President & Delivery Leader – India Business Unit

• Cognizant Technologies Solutions (March 2010 – December 2011)

  • Associate Vice President & Delivery Leader – Information, Media & Entertainment (IME) Unit
  • Provided delivery leadership and managed a significant P&L exceeding $300 Million with a team size of over 3500+ FTEs

• Cognizant Technologies Solutions (January 2006 – March 2010) - Associate Vice President, Business Unit Delivery Leader, Media & Entertainment Unit of IME

• Cognizant Technologies Solutions (August 2003 – December 2005) - Delivery Director, Large Cards, and Payment Global Major

• Infosys Technologies Limited. (October 2000 – July 2003) - Project Manager

• Thermax Limited (October 1999 – October 2000) - Manager Systems

• Indian Civil Services (Indian Ordnance FACTORIES SERVICE) (Sept 1990 – Dec 1999) - Headed the Information Technology division

• Wipro Infotech Limited. (May 1987 – 1991) - Customer Support Executive

Administrative Assignments

• Area Head, Information Management, Business School. (February 1, 2021 – Present).
• Associate Programme Head, PGPM, Programme. (June 2019 – April 30, 2020).