Compare courses
ILR School


ILR School
Director of Labor Management Relations


Sally Klingel is the director of labor-management relations programming for the Scheinman Institute, where she teaches, trains and provides organizational change consulting services to labor and management groups nation-wide. She specializes in the design and implementation of conflict and negotiation systems, labor-management partnerships, work redesign, strategic planning and change processes, and leadership development. Her work with Cornell over the past fifteen years has included training, consulting, and action research with organizations in a variety of industries, local, state and federal government agencies, union internationals and locals, public schools and universities, and worker owned companies.

Sally holds a M.S. in Organizational Behavior from Cornell University''s School of Industrial and Labor Relations, and a B.A. from the University of Michigan. She has authored articles, monographs and book chapters on innovations in labor-management relations. She is currently a PhD candidate at the Norwegian University of Science and Technology, writing a dissertation on labor-management strategies for change in municipal work organizations.


Journal Articles

  • Sally L Klingel, Michael Maffie. 2011. Conflict Management Systems in Higher Education, Dispute Resolution Journal . 66(3):12-17.
  • Sally L Klingel, L Ferman. 1985. On the Shop Floor: The Implications of Unions and Employers Seeking to Foster Employee Involvement, Labor Law Journal . 36(8).


  • Sally L Klingel. 1989. A Fighting Chance: New Strategies to Cut Costs and Save Jobs (co-editor). Ithaca NY, United States: ILR Press, 1989. Sally Klingel, A Martin.

Book Chapters

  • Sally L Klingel. 1995. Challenges for Unions in Quality Programs. in Unions, Management, and Quality: Opportunities for Innovation and Excellence. Chicago IL, United States: Irwin Professional Publishers, 1995. E Cohen-Rosenthal.

Conference Proceedings

  • Jonsook Park, Claire T Cardie, Cynthia R Farina, Sally L Klingel, Mary J Newhart, Joan-Josep Valbe. 2012. Facilitative Moderation for Online Participation in eRulemaking. in dg.o 2012. College Park, Maryland, United States: International Conference on Digital Government Research, 2012. (179-182)

Selected Works

Selected Works is a service of BePress Publishing that helps readers follow a scholar''s most current work. View Selected Works of Sally Klingel

Professional Activities

  • MBTI, communication, and intergenerational issues. Presented to Dairy Fellows Program. Cornell University. 2014.
  • Labor-Management Partnerships. Presented to US Department of Education. St. Louis, Missouri. 2014.
  • Employer Motivations for Participation in Multi-Employer Labor-Management Health Care Worker Training Programs. Presented to Labor and Employment Relations Association. Philadelphia, PA. 2014.
  • Interest-Based Negotiations: Discerning the Future. Presented to Association for Conflict Resoltuion. Minneapolis. 2013.
  • MBTI, communication, and intergenerational issues. Presented to Dairy Fellows Program. Cornell University. 2013.
  • Moderator, Labor and Workforce Panel. Presented to Planners Network Forum, Corenll University. Ithaca, New York. 2012.
  • Conflict Management Systems in Higher Education. Presented to Labor and Employment Research Association. Denver, CO. 2011.
  • Multi-employer labor-management partnerships for front-line health care worker training. Presented to Cornell University. New York, NY. 2010.
  • Designing Dispute Resolution Systems in Higher Education. Presented to Scheinman Institute on Conflict Resolution. Cortland, NY. 2010.
  • Building Consensus in a Political Environment. Presented to CARDI. Watkins Glen, NY.

### Areas of Expertise

Change and development

Conflict Resolution

Contract negotiations

Health Care Industry

High Performance Work Systems

Industrial relations systems

Interest-based negotiations

Labor-management cooperation


Practice and strategy

Strategic planning

Technology and work


Work Teams/Work Process Redesign

Workplace democracy

Other Areas of Expertise

Interest-Based Negotiations, Union-Management Partnerships

Show more

Read about executive education

Other experts

Professor Spenkuch joined the Kellogg faculty in 2013 after receiving his PhD in Economics from the University of Chicago. His research interests include political economy and applied microeconomics more generally. He is currently working on issues related to political mass communication, strateg...
Education MPA, School of International and Public Affairs, Columbia University Positions Held At Haas since 2011 2011 – Present, Lecturer, Haas School of Business Selected Papers and Publications The Nonprofit Business Plan, Turner Publishing Company, 2012 Teaching - EW/MBA 292 – Strategic Finan...
Teaching Statement As consultant, psychologist, and educator, for nearly three decades, my teaching in leadership and interpersonal communication has touched and influenced an internationally diverse group of leaders and managers. At the GSB I am honored to be an instructor of OB 374, which enab...