Rachel Botsman

Named one of the world’s 50 most influential management thinkers, a Young Global Leader by the World Economic Forum and one of Fast Company’s most Creative People in Business, Rachel Botsman is a leading expert and author on trust in the digital world.

Rachel is the author of two ground breaking books that have been translated into 12 languages. What’s Mine is Yours (Harper Collins, 2010) predicted the rise of the ‘sharing economy’ and was subsequently named by TIME as one of the “Ten Ideas That Will Change the World”. Her highly acclaimed work Who Can You Trust? (Penguin Portfolio, 2017) is an exploration of how technology is revolutionising human trust. It has been praised Adam Grant, Marc Benioff, Sherry Turkle, Andy Haldane and Don Tapscott and has been shortlisted for the Business Book Awards.

Rachel is the Trust Fellow at Oxford University’s Saïd Business School where she designed and teaches new courses on trust and technology.

As the go-to voice on trust, Rachel has an insightful and engaging media presence across channels, including the BBC, CNN, NPR, and ABC. She is the executive producer and host of the upcoming Trust Issues, an original podcast series.

Rachel has lived and worked on four different continents, giving her a global perspective on the important issues of our times. She currently lives in Oxford with her husband and two children and is passionate about empowering the next generation to make informed decisions about trust in a rapidly changing world.

Expertise

• Trust and culture in organizations
• Designing for trust in digital environments
• Dynamics and behaviours on digital platforms
• The Sharing Economy
• Listen to Rachel on the Intelligence Squared Podcast and the HBR Podcast

Watch Rachel on a trust and technology panel at the World Economic Forum

Research

By distilling complex ideas and research into clear and compelling content, Rachel gives people the tools to understand trust. Her work has been widely published in the media including The Guardian, Financial Times, The New York Times, The Wall Street Journal, Harvard Business Review, Wired and other publications.

Awards: The British Business Book Awards, finalist, 2017; Financial Times Business books of the month, 2017; Best 10 Books of 2017, Wired.

Publications

• Sharing's Not Just for Start-Ups
• Journal article | HARVARD BUSINESS REVIEW | 9-2014
• Rachel Botsman
• Beyond Zipcar: Collaborative Consumption
• Journal article | HARVARD BUSINESS REVIEW | 10-2010
• Rachel Botsman,
• Roo Rogers

Engagement

Known as the go-to speaker on trust, Rachel has given keynotes to hundreds of companies. These companies include Accenture, CIPD, Goldman Sachs, Mastercard, Microsoft, Salesforce, and Sky Media, as well as prestigious conferences such as Drucker Forum, World Economic Forum, the Aspen Institute and the Clinton Global Initiative.

Her TED talks have been viewed more than 4.5 million times and subtitled into more than 30 languages. She is consistently ranked in the top 1% of all speakers at events she attends.

Here are some recent videos of Rachel speaking at TED, The Aspen Institute and DLD.

Rachel provides coaching and advisory services to board members, senior executives and policymakers around complex trust issues in the digital age. She is also is a regular commentator in national and international media, including the BBC, CNN, Financial Times, Sky News, NPR and ABC. You can read more about the press on Rachel’s work here.

Teaching

Described as dynamic and engaging by her students Rachel's experimental teaching style is focused on giving people clear frameworks and practical tools that have a lasting impact on the way they think about trust.

Rachel has taught large cohorts of students as well as small groups of leaders and board members at the highest levels with organisations.

• MBA – Trust in the Digital Age (elective); The Collaborative Economy (elective)
• Custom Programs – Contributor to the Corporate Affairs Academy on trust and reputation

Social Media

Rachel was selected as one of LinkedIn's influencers, joining a global collective of the world's foremost business thinkers and innovators including Richard Branston, Bill Gates, Simon Sinek, and Adam Grant.