UNSW Business School
Faculty, AGSM at UNSW Business School

Paul has more than 20 years’ teaching experience at postgraduate level, during which time he has developed a reputation as an outstanding facilitator and coach. He has made a major contribution to the design and development of postgraduate and executive programs and materials, which support the development of lean management, balanced score card and process management knowledge and capability.

In addition he has worked in partnership with clients to ensure successful implementation of Lean and Six Sigma initiatives, including Uncle Toby's, BHP, BOC Gases, Worley Parsons, Vero Insurance, Pasminco BHAS, Westpac Corporation, Century Oils, NRMA, Vodafone, Singtel-Optus, Honeywell and the Australian Quality College. He is accredited by the Australian Government National Industry Extension Service as a process improvement facilitator.

He has been published widely in practitioner and academic journals including a study of the process improvement practices of Australia's top 1000 companies in the prestigious Journal of Management Studies. He is lead author of the book The Measurement and Management of Strategic Change (Pearson Education, 2005).

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