Pascal Charneau

Experience

• CUSTOMER TOUCH
  • CEO Jan 2010 –
• Etoiles.ACADEMY
  • Happy & Proud Training Partner Nov 2020 –
• GEMY Automobiles
  • Member of the Supervisory Board - Membre du Conseil de Surveillance Jan 2005 –
• Mod'Art International Paris
  • HPT : Happy & Proud Teacher Oct 2020 –
• CREA Genève
  • HPL : Happy & Proud Lecturer Dec 2020 –
• HEC Paris
  • HPL : Happy & Proud Lecturer Oct 2018 –
• EIML Paris
  • HPT : Happy & Proud Teacher Jan 2013 – Teaching on HR management in Luxury, Management, Selling and communication skills in High Jewelry and High Horology. Coaching students in the areas of professional path, Cv's, Interviews, visio interviews. Retail Bachelors, Marketing Masters, MBA's
• Vacheron Constantin - Branch of Richemont International S.A.
  • Corporate & Retail Training Director - Head of Retail HR development Apr 2015 – Apr 2017
• Accor
  • Directeur Relation Client Accor Academy 2009 – 2010
• Guerlain
  • International Training & Customer Care director 2002 – 2008
• Saint Laurent
  • International Director e-business & new technologies YSL BEAUTE 2000 – 2002
  • International Training & Promotion Director YSL PARFUMS 1994 – 2000
• Philip Morris International
  • Trade Marketing Manager, Recruiting & Training Manager, Regional Manager 1987 – 1993
• Danone
  • Area Manager 1983 – 1987

Education

• IMD Business School Business Management, Managing Marketing & Sales 1991
• TTI SUCCESS INSIGHTS DISC & WPMOT 2019 – 2021
• IFOD - École des métiers du coaching et de l’accompagnement Coaching 2017 – 2021
• RICHEMONT LEARNING AGILITY CERTIFICATION 2016
• IMD Business School Marketing 1990
• ISG Institut Supérieur de Gestion 1981 – 1984
• Institut Supérieur de Gestion