Ivey Business School


The Case for Africa: Faculty Focus with Nicole Haggerty


Ivey Business School
Associate Professor, Information Systems

Dr. Nicole Haggerty is an Associate Professor at the Richard Ivey School of Business at Western University. Nicole holds an HBA (’89) and PhD (2004) in Management Information Systems from the Ivey Business School. Prior to joining Ivey, while in industry, she held senior roles in Marketing and Service Operations and frequently collaborated with systems designers to create innovative service solutions and supporting applications on behalf of Fortune 500 clients. She gained extensive experience with the strategic impact of information systems and its role in advancing firm performance.


  • IT Competence of Business Leaders
  • IT Consulting
  • Technology and Social Capital/Social Networks
  • Technology Mediated Learning
  • IT Project Management


  • Leveraging Information Technology (HBA, MBA, EMBA)
  • International Service Learning in Africa (HBA)
  • Special Topics in Information Systems Research (PhD)
  • Case Teaching and Case Writing Workshops (for university and college faculty, in business, public health, medicine)


  • Associate Professor, Ivey Business School, (2009-current)
  • Assistant Professor, Ivey Business School, (2002-2009)
  • Lecturer, Ivey Business School, Department of Computer Science, Western, (1989-1991, part time 1993-2002)
  • Visiting Lecturer, INALDE, University de Sabana, Bogota, Colombia, (2000)
  • Vice-President Oracle, The Assistance Group (now Sykes Canada), (1995-1998)
  • Senior Account Director, Oracle, The Assistance Group (1991-1995)

Research/Course Development

  • Knowledge Sharing and Collaboration
  • Capability Development for IT Savvy Business Leaders
  • IT Transformation in Healthcare
  • Africa Service Learning

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