Your Guide to Executive Learning

All experts
AboutBiographyCases

Michael Oshins

Assistant Professor of Hospitality Administration at Boston University

Schools

  • Boston University

Links

Biography

Boston University

Since his arrival at the School of Hospitality Administration in 1989, Dr. Oshins has taught 10 different courses. He is currently teaching Introduction to the Hospitality Industry and Hospitality Leadership. Prior to his arrival at Boston University, Dr. Oshins was vice president of Integer Dynamics—a hospitality consulting firm focused on operational and technology-based productivity and quality consulting services. He has been published in the Cornell Hotel and Restaurant Quarterly and an article review for the Harvard Business Review. His operations experience includes hotels, restaurants, and country clubs. Dr. Oshins earned his undergraduate degree in literature and rhetoric from Binghamton University, graduate degree from Cornell University in hotel administration, and doctorate in human resource education from Boston University. His thesis analyzed the knowledge, skills, and traits differences between good versus great hotel managers.

 

Read about executive education

Cases

Craft Beer and USB Ports: Airlines Upgrade Clubs to Lure Customers

June 20, 2016

New York Times (subscription required) Michael Oshins, School of Hospitality Administration The exclusive feel of domestic airline clubs has taken a hit over the last decade… Expert quote: “Airlines are flush with profits from continued low oil prices. Now is the time to reinvest in improvements. The ambience, service and amenities of the airport lounge […]

View full article

Comforts of a Hotel That’s Close to Home in Dangerous Weather

January 26, 2016

New York Times (subscription required) Michael Oshins, School of Hospitality Administration When Robert Kruszka of Virginia saw last weekend’s storm heading for the Washington area, he did not hesitate to find a place where he and his family could stay warm and comfortable — the nearby Hyatt Regency Tysons Corner Center… View full article quoting expert […]

View full article

Sunday Focus: Something to chew on – Despite complaints, Kenosha restaurant offerings are wide and varied, while growth potential abounds

August 9, 2015

Kenosha News Michael Oshins, School of Hospitality Administration Seven years ago excitement built as rumor became fact: Bob Chinn’s Crabhouse was coming to downtown Kenosha… Expert quote: “Big, sit-down operators may need incentives, such as tax abatements. You have to balance revenue against expenses. Can you guarantee rent costs? A big danger is attracting a restaurant […]

View full article

Airbnb Grows to a Million Rooms, and Hotel Rivals Are Quiet, for Now

May 11, 2015

New York Times (subscription required) Michael Oshins, School of Hospitality Administration By any measure, Airbnb’s growth has been stunning since the company was founded in 2008… Expert quote: “They don’t need the concierge and room service. They just want to save money.” View full article

View full article

For Some Hotel Employees, It’s Home for the Holidays

December 16, 2014

New York Times (subscription required) Michael Oshins, School of Hospitality Administration Hotel employees often do not spend the holidays at home with their families. They are in the travel business, after all, a year-round industry… Expert quote: “If their occupancy rate is 30 percent or less, they may as well give everyone the day off.” […]

View full article

Feel bad about taking those toiletries? Don’t.

August 31, 2014

Boston Globe (subscription required) Michael Oshins, School of Hospitality Administration Admit it: You’re a thief. The last time you stayed in a hotel, you probably loaded up your toiletry kit with little plastic bottles of shampoo, body wash, and moisturizer, smuggling them out at checkout… Expert quote: “Basically, it’s built-in marketing. It’s a top-of-mind reminder — […]

View full article

Secret food menu items revealed

July 1, 2014

WBZ Michael Oshins, School of Hospitality Administration Some of your favorite restaurants are creating new items but not putting them on the menu. At Panera Bread in Watertown, there are six Power Bowl selections including pesto basil with fresh lemon juice… Expert quote: “The real fun of the secret menu is when you take the […]

View full article

Getting the most out of traveling alone

May 4, 2014

Boston Globe (subscription required) Michael Oshins, School of Hospitality Administration Traveling alone on business in Japan, Boston restaurateur Kathy Sidell made sure to find a seat one night at the bar of a Tokyo tempura joint so popular that it’s always packed… Expert quote: “Statistically, there are just a lot more people living on their […]

View full article

Coffee Shops Limit Wi-Fi To Discourage ‘Laptop Hobos’

August 6, 2013

WBZ Michael Oshins, School of Hospitality Administration View video

View full article

SeaCoast Inn in Hyannis offers 5-star hospitality

May 31, 2012

Boston Globe (subscription required) Michael Oshins, School of Hospitality Administration The SeaCoast Inn doesn’t have an ocean view, pool, or balconies… View article

View full article

Other experts

Anne Marie Grisogono

Professor Anne-Marie Grisogono is a complex systems scientist and Adjunct Professor in the Faculty of Science and Engineering at Flinders University. She holds a PhD in Mathematical Physics, and has worked in experimental and theoretical atomic and molecular physics, and lasers and nonlinear opti...

Thomas McCain

Area of Expertise: Accounting Senior financial/corporate executive with over forty-five years of success improving financial management and leading organizations. Broad-based industry experience, emphasis in retail, brick and mortar, e-commerce and direct marketing, manufacturing and servic...

Mattias Axelson

Managing innovation partnerships and spin-off ventures  Mattias Axelson (PhD) is a reseracher at the Centre for Innovation and Operations Management at the Stockholm School of Economics. He is also Deputy Research Director at FOI, Division for Defence Analysis. He has worked in the areas of s...

Looking for an expert?

Contact us and we'll find the best option for you.

Something went wrong. We're trying to fix this error.