Mayur Joshi

Mayur P Joshi is a Lecturer (Assistant Professor) in Financial Technologies (FinTech) at Alliance Manchester Business School, The University of Manchester, UK. He holds a PhD in Business Administration from Ivey Business School, Western University, Canada. His research examines the implications of digitalization for the fundamental and emerging processes of organizing by drawing on and contributing to organizational theory in the context of financial services and information technology industries. He worked as a banker for several years prior to joining academia, where he was engaged with functions and initiatives such as technology implementation, process improvement, and branch banking operations. His research has been published in the journal MIT Sloan Management Review as well as presented and recognized at the leading conferences in the fields of information systems and general management.

Education

• Doctor of Philosophy (PhD) Ivey Business School at Western University (2016 — 2021)
• Master of Business Administration (M.B.A.) B.K. School Of Business Management (2002 — 2004)
• Bachelor of Engineering (B.E.) Dharmsinh Desai University (1997 — 2001)

Companies

• Assistant Professor (Lecturer) in FinTech and Information Systems Alliance Manchester Business School (2021)
• Research Fellow Scotiabank Digital Banking Lab at Ivey Business School (2018)
• Sub Unit Head- Retail Branch Control Unit, Corporate Office, HDFC Bank (2015 — 2016)
• Branch Operations Manager HDFC Bank (2013 — 2015)
• Branch Operations Manager HDFC Bank (2010 — 2013)
• Zonal Coordinator & Analyst HDFC BANK (2009 — 2010)
• Teller Authoriser HDFC Bank (2007 — 2009)
• Teller Authoriser HDFC Bank (2006 — 2007)
• Teller Authoriser ICICI Bank Ltd. (2005 — 2006)

Skills

• Sales
• Analysis
• Business Analysis

Other

Business Planning, Customer Service, Branch Banking, MIS, Management, Team Management, Relationship Management, Retail Banking, Banking